Hello !

From what I know they are a little spread throughout some files. My colleagues have tested this plugin and it has an option that will remove all the unused images: https://wordpress.org/plugins/regenerate-thumbnails/

Thank you !

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

It would be better if they can turn off their caching option because it may work slower than a plugin and that leads to this issue.

Thank you !

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please send some screenshots of how you are setting your ads.

Thank you !

Hello !

You will have to add one more menu element in the other templates too. For example in posts you will have to edit them using tagDiv Composer and add one more menu as you can see here: https://www.screencast.com/t/8YzUlMqSbTiZ

Thank you !

Hello !

I see that you have changed the design https://www.screencast.com/t/QbKc8h4QFv

Does this still happen ?

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Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

That is the More article box as you can see here: https://www.screencast.com/t/ki0pzgc9DA3

Thank you !

Hello !

Please make sure that you are running the latest Newspaper Theme version 10.3.8

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please try this option recommended by my colleague: https://forum.tagdiv.com/topic/icons-showing-square-boxes/

Let me know the result !

Thank you !

Hello !

The footer template can be edited from any page not from Cloud Library. Simply open the Website manager, select your footer and scroll to the bottom of the page: https://www.screencast.com/t/yPw3NdjJw0i

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

You are now able to create mobile viewport templates as you can see in our guide here: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

! Atention ! If you are using mobile templates you will have to remove the mobile theme plugin and also at the moment AMP is not working with mobile templates.

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please make sure that you are running the latest Newspaper Theme version 10.3.8

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

AMP is not customizable. AMP is what google chooses to render from your website. Please provide a link to your website.

Thank you !

Hello !

AMP is not customizable. AMP is what google chooses to render from your website. Please provide a link to your website.

Thank you !

Hello !

Unfortunately this I don’t think you can avoid. Anyone who wants to have a website like yours can have. Either using Newspaper Theme, either coding it, other themes with similar layouts.

Thank you !

Hello !

Unfortunately this I don’t think you can avoid. Anyone who wants to have a website like yours can have. Either using Newspaper Theme, either coding it, other themes with similar layouts.

Thank you !

Hello !

This is a wordpress feature. That can be done from here: https://www.screencast.com/t/MSeKx9sZq

Let us know the results !

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello @Patrianto !

If all your requirements are green as in our guide here: https://forum.tagdiv.com/requirements-for-newspaper/ Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please use this css code: .td-image-wrap {
padding-bottom:100%!important;
}

The code must be inserted here: https://www.screencast.com/t/GG01iMvRlig

Thank you !