Hello !

Those can be removed by editing your template using tagDiv Compsoer as you can see here: https://www.screencast.com/t/CuRRnQ9ax Simply right click on the element you want to remove and delete it.

Thank you !

Hello !

1. Yes, classic editor works great with Newspaper Theme.

2&3 can be found in here: https://www.screencast.com/t/L0kThBaxAD

I hope this was helpful !

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that after you switch the layouts you refresh the page: https://www.screencast.com/t/PszUnAvn32u9 This is how we see it at the moment.

Thank you !

Hello !

Please get your site live and we will get that fix. Unfortunately without access to the site we can’t inspect clearly.

Thank you !

Hello !

Please provide us a link to a page where you have faced this issue. We have tested on our side and it didn’t seemed to be an issue.

Thank you !

Hello !

Now those files can be found in here: https://www.screencast.com/t/vrYIP06Ixp

Thank you !

Hello !

Can you provide an example of what you are looking to achieve. I’m not sure what exactly you’d like to achieve.

Thank you !

Hello !

Can you provide an example of what you are looking to achieve. I’m not sure what exactly you’d like to achieve.

Thank you !

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Hello !

This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Hello !

Which one of them ? : https://www.screencast.com/t/ePrywSKHQVJ

Thank you !

Hello !

You will have to activate the API key first then you should be able to insert any video you want. Follow our guide here for more information: https://forum.tagdiv.com/youtube-api-key/

Thank you !

Hello !

Please provide us a link to your website in order to take a look and see what can be done.

Thank you !

Hello !

Please provide us a link to your website in order to take a look and see what can be done.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

From what I can see your font and size are not yet set. Have you tried changing them after taking the screenshot ? : https://www.screencast.com/t/fVz1viwEGl

Thank you!

Hello !

Are you using a plugin for the feed ? How exactly are you importing the feed ?

Thank you !

Hello !

For Warning: getimagesize, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please enable the option in PHP.Ini as you can see here: https://stackoverflow.com/questions/37531149/php-getimagesize-not-working-on-external-links That allow url is 0 on your side.

Thank you for your understanding!

Hello !

Until now we are not aware of any bug in tagDiv composer. Please note that there are more than 100.000 users that use this template. If everything would really be wrong, imagine how only the forum would look like with everybody needing for support.

loano1 brought up a good point in checking that there might be a weird conflict between Composer and Cloud library. If that’s not the case. We ask everyone to check for a plugin conflict and requirements because in 95% of the cases, people don’t make their requirements completely.

If that doesn’t work either, Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

We are sorry for any inconvenience experienced !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hi,

The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Hope this will help you!
Thank you!

Hello !

We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

1. We have tested your page on multiple mobile devices and everything works out fine.

2. That can be done by going into Theme Panel – Translations and you will be able to change it.

Thank you !