Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Unfortunately translations files are not available at the moment with Newspaper Theme.
Thank you for your understanding !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
Please follow our guide carefully: https://forum.tagdiv.com/cloud-library-category-templates/
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
Also if you want our custom services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you!
Hello !
Please make sure that your photos keep their aspect ratio. I personally recommend using 800×600 image size.
Thank you !
Hello !
Unfortunately this option is not available with Newspaper Theme.
Thank you for your understanding !
Hello !
Please provide a link to your website in order to inspect..
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you activate the sharing option from Theme panel as you can see here: https://www.screencast.com/t/1PVx5H0xYTV2
Thank you !
Hello !
You can remove the search element by editing the template using tagDiv Composer. Right click on it and delete it.
Please note that Newspaper Theme does not offer google search option. You will have to do this using a 3rd party plugin.
Thank you !
Hello !
The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !
Also you can disable mobile theme on certain pages or posts by following this setting: 
Please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC
Thank you !
Hello !
Do you mean this articles: https://www.screencast.com/t/5YLjgRBNl ? Can you provide a screenshot of what exactly you are missing ?
Thank you !
Hello !
Please make sure that you have inserted you code properly. As you can see here everything works fine on our side: https://www.screencast.com/t/SbscFkLdXHP ; https://www.screencast.com/t/ix6SCWw8mb
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
Also if you want our custom services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you!
Hello !
For that you will have to use the tagdiv Composer, Open tagDiv Composer on your homepage and edit the ROW Background as you can see here: https://www.screencast.com/t/fm9KimvW3
Thank you !
Hello !
You are using a Cloud library post template and you can use tagDiv Composer to raise or lower the spacing between elements using the CSS tab as you can see here: https://www.youtube.com/watch?v=fa7GenCHcBU
Thank you !
Hello !
You can go to the Cloud Library and use different templates from there and you can adjust the looks by using tagDiv Composer to modify them.
Thank you !
Hello !
This is how your homepage looks like right now: https://www.screencast.com/t/UNWbizUfxCHr
Everything seems to be in order. Are we looking in the wrong place ?
Thank you !