Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please make sure that you’re inserting the code in the proper way: https://www.screencast.com/t/ZonfWIPkgeq Follow our guide for more: https://www.youtube.com/watch?v=biTpVVlr8j8&t=3s

Thank you !

Hello !

We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Hello !

Unfortunately at the moment we know no workaround for this.

Thank you !

Hello !

Please note that Newspaper Theme has not been tested with Molongui plugin, therefore we cannot provide support for untested plugins as you can see in our support policy: https://forum.tagdiv.com/newspaper-theme-support/

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also please provide a link to your website in order to inspect.

Thank you !

Hello !

For ads please follow our guide here: https://forum.tagdiv.com/ads-adsense-overview/

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please note that support does not cover untested plugins. The list of tested plugins can be found in here: https://www.screencast.com/t/gsP28BGDRlvq

Thank you !

Hello !

The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

Also if you want our custom services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

For ads please follow our guide here: https://forum.tagdiv.com/ads-adsense-overview/

Thank you !

Hello !

You will need to understand that this issue may seem standard but unfortunately not everybody has the same fix. Our team must investigate and see what the issue could be.

Without proper access we cannot offer support unfortunately more than you already see.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Please note that Disqus plugin has not been tested with tagDiv Composer.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you check your AMP traffic too. Normally AMP traffic is stored in Google not in website database: https://developers.google.com/analytics/devguides/collection/amp-analytics ; https://i.imgur.com/ZczTFrP.png

Let us know the results.

Thank you !

Hello !

Newspaper Theme does not offer table options unfortunately at the moment.

Thank you for your understanding !

Hello !

For the sign in option you will have to activate it from here: https://www.screencast.com/t/YGkA1Riery

Unfortunately at the moment there are no tested plugins for this.

Thank you !

Hello !

You can add a video background to the ROW as you can see here: https://www.screencast.com/t/tcFSSxXQaiBq

Thank you !

Hello !

We recommend you to use Flex Blocks for this: https://www.screencast.com/t/wf0tj04g3 ;

You can add more flex blocks and use the offset function and the preloading.

Thank you !

Hello !

For ads please follow our guide here: https://forum.tagdiv.com/ads-adsense-overview/

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

ello !

You can use the column text element in order to render shortcodes or use HTML codes.

Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog

Column text is an element from tagDiv Composer.

Thank you !

Hello !

The posts are created by gutenberg or classic editor not by Newspaper Theme. You will have to fix this by using the options you have in wordpress.

Thank you !

Hello !

We have inspected your website and everything seems to be fine from our side.

Please make sure that you have cleared your cache. Also we suggest trying from other devices / browsers.

Thank you !

Hello !

You have purchased the Newspaper Theme. Decor is a demo available in the theme. In order to install the theme please follow our guide: https://forum.tagdiv.com/installing-demos/

Thank you !