Hello !

Please activate the tagDiv Standard pack and send us a screenshot of this settings: https://i.imgur.com/y5ZLvOx.png ; https://i.imgur.com/FHfIETL.png ; https://i.imgur.com/k2hcuF3.png

Thank you !

Hello !

Unfortunately RocketLoader has not been tested with Newspaper Theme and therefore we cannot provide support for it: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for your understanding !

Hello !

That is most likely to be because of your website being cached. Please make sure that you clear your cache after each modification, it is the best procedure to do.

Thank you !

Hello !

Please note that Litespeed cache plugin has not been tested with Newspaper Theme at the moment so unfortunately it is not covered by the Newspaper Theme suppot.

Thank you for your understanding !

Hello !

The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

Also if you want our custom services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello !

Depending on their requirements we can guide you on how to add them on your website. Please let us know what they provide ( a code to be added in theme files; a shortcode to be rendered on the first page, etc. )

Thank you !

Hello !

The refund is given through Envato market and that may take a bit until it is processed. The product works very well for more that 100.000 users. If you are experiencing a bad behavior of the product you can let us know and we will do our best to help you. By addressing bad language will not help us find a solution for you.

Also please note that we recommend you to follow our guides that can be found in here: https://forum.tagdiv.com/newspaper-theme-documentation/

Thank you !

Hello !

The plugin brings the fonts. If you remove the plugin you will remove the fonts.

Unfortunately this is the only way at the moment.

Thank you !

Hello !

By editing the template using tagDiv Composer you will be able to edit the menu as you can see here: https://www.screencast.com/t/9uhx4aWV1k

Thank you !

Hello !

By editing the template using tagDiv Composer you will be able to edit the menu as you can see here: https://www.screencast.com/t/9uhx4aWV1k

Thank you !

Hello !

We have investigated your website and this is what a normal user sees when joining your website: https://www.screencast.com/t/8r0g2GbGl

Thank you !

Hello !

Unfortunately this option is not available at the moment.

Thank you for your understanding !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please make sure that you have cleared your cache. We have investigated your website and the author is gone.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Unfortunately this option is not available at the moment.

Thank you for your understanding !

Hello !

For breadcrumbs: .td-crumb-container {
margin-bottom: 25px;
}

For title: .td-post-title {
margin-bottom: 25px;
}

The codes must be inserted here: https://www.screencast.com/t/fyP7TBVPWvhQ

Thank you !

Hello !

On mobile at least your website is not reachable due to the amount of ads and redirects. Either you are using an ads plugin which is way to aggressive or your website is hacked. Your website is not safe for use. Please make sure that your website is secured and everything is in order. If you have not been aware of any of this I would recommend you to contact your host and fix this matter.

Thank you !

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Hello !

Unfortunately this option is not available at the moment in Newspaper Theme.

Thank you for your understanding !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please provide a screenshot of what subtitle are you trying to edit. Also a link to your website would be helpful !

Thank you !

Hello !

Unfortunately at the moment there is no recommended plugin which can help with image compression that has been tested by our developer.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

As mentioned above. You will have to look at what those querries are and where do they come from.

Please note that Newspaper Theme is a complex theme and it requires a good hosting plan to run smoothly.

Also please note that Newspaper Theme page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

You can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for your understanding !