Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
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Hello !
Please provide a link to your website.
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Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
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Hello !
Unfortunately we cannot view your website: https://www.screencast.com/t/5SfEJt2Z3gH
Please disable the plugin in order to inspect.
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Hello !
Please note that Mega menus can render pages. So you can create your menu in a page and then render it in the menu option. Unfortunately that is the only way to have the menu as you wish.
Pages can be created using tagDiv Composer: https://www.screencast.com/t/CHAKQHxdGd
Thank you for your understanding !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
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Hello !
Please note that your request is custom work based and it is not covered by the support team. You will have to look for the file you need to edit and edit it: https://forum.tagdiv.com/newspaper-theme-support/
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Hello !
In order to update you an contact our custom work team here: https://tagdiv.com/web-development-services/
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Hello !
You can take a look in other user suggestion here: https://forum.tagdiv.com/best-of-forums/ We have made a best of for you !
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Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please follow our documentation in order to create reviews on your posts: https://forum.tagdiv.com/reviews-2/
Also please note that un-tested plugins are not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
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Hello !
Unfortunately those options can’t be edited using tagDiv Composer. In order to edit Post content you will have to use a 3rd party plugin. We haven’t tested any so you will have to test and see which one fits your taste.
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Hello !
That is a simple flex block with an audio post in it. In order to create an audio post you can use only soundcloud: https://www.screencast.com/t/dvRSEqPew
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Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please provide a link to your website in order to inspect.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
In order to install a demo please follow our tutorial here: https://forum.tagdiv.com/installing-demos/
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Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
If your host cant handle the requests you could upgrade the host.
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Hello !
Please make sure that you have inserted your code in the proper way. Also make sure that you are not having a plugin conflict. Please disable all the plugins except tagdiv one and try again.
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Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
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Hello !
Where do you have that photo from ? because that it not from Newspaper Theme.
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Hello !
We have investigated your website and there seems to be no no-follow links on your website: https://www.screencast.com/t/QOvSV21gNx
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Hello !
The pages don’t render because you are using The Mobile theme, was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !
Also you can disable mobile theme on certain pages or posts by following this setting: 
Please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC
Thank you !