Hello !

Please remove and reinstall the tagDiv Composer plugin.

Thank you !

Hello !

Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error, if you have these errors, you will have to contact your host and let them know that your admin-ajax.php is blocked either by firewall or the security settings.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.

Let me know the results!
Thank you!

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

Thank you !

Hello !

The background can be edited using the tagDiv Composer on a ROW: https://www.screencast.com/t/3AK1zpri As for the header that is the Multipurpose 3 as you can see here: https://www.screencast.com/t/ghceAA1Wtr

Thank you !

Hello !

Unfortunately this option is not available at the moment.

Thank you for your understanding !

Hello !

Try this and let us know: .td_block_big_grid_4 .td-module-thumb {
height: 500px;
}

Thank you !

Hello !

Please provide a link to your website and let us know what post should we look for.

Thank you !

Hello !

Those are not editable. You will have to import a footer from the cloud library in order to be able to edit it.

Thank you !

Hello !

What exactly do you mean by texts. Please provide a link to your website and a screenshot of the element you want to edit.

Thank you !

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Hello !

We are sorry for the inconvenience ! You can follow us here since we have started providing more video tutorials: https://www.youtube.com/user/tagdiv

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

We have investigated your website and the menu is working but it takes more time to load.

Thank you !

Hello !

Thank you for your suggestion. I have passed this to our developers.

Thank you !

Hello !

Please note that Table of contents is not a tested plugins so we cannot provide support for it due to our support policy: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for your understanding !

Hello !

The warning regarding a invalid url is a bug at the moment which will be fixed in the future update. That you can ignore.

As for the social counter please make sure that you are copying the correct id: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Let us know the result.

Thank you !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Hello !

We have inspected your website and everything seems to be used as Open Sans.

Please make sure that you have cleared your cache.

Thank you !

Hello !

Unfortunately your website is unreachable at the moment.

Please make sure your website is working.

Thank you !

Hello !

This issue should not happen. So a CSS fix is not necessary.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Hello !

That can be achieved by pasting your adsense code in Theme Panel – Mobile Theme – Mobile Ads as you can see here: https://www.screencast.com/t/JuqPEjvMaQ

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
– Your adsense code

Our team will take a look !

Thank you

Hello !

Remove and re-add it. As mentioned above for us is not visible.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

Thank you !

Hello !

The adsense code can be inserted through theme panel – ads, you can add it manually here: https://www.screencast.com/t/mPKesdNr Also for inline post you can follow our tutorial here: https://www.youtube.com/watch?v=biTpVVlr8j8

Thank you !