Hello !

In order to install the Newspaper Theme please follow closely our tutorial here: https://forum.tagdiv.com/install-via-wordpress/

I hope this was helpful !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

We have investigated your issue and everything seems to work fine. Please clear your cache and try again.

Thank you !

Hello !

If you’re looking to login as an admin via the popup that option is not available by wordpress. Administrators have to join via /wp-admin.

Also let us know what exactly is the error that you face when you’re trying to login.

Thank you !

Hello !

Please make sure you have set the AMP plugin properly. Follow our AMP Tutorial closely: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Also provide a link to your website in order to inspect.

Thank you !

Hello !

TagDiv Composer is a Page builder and it can’t be used on creating posts. Only thing that you can do is to edit the post template as you can see here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you !

Hello !

Newspaper theme was specially created for WordPress. The newspaper theme is not available for any other platform.

Thank you !

Hello !

In order to edit the footer you will have to import a footer template and edit it accordingly. Find more about it here: https://forum.tagdiv.com/footer-templates/

Thank you !

Hello !

When using a Pro demo all the customization can be done using the tagDiv Composer. You will have to create a footer template but there you will be able to to use the widgets elements in order to integrate the widgets via tagDiv Composer.

I hope this was helpful !

Thank you !

Hello !

Unfortunately Thrive plugin is an untested plugin and is not covered by the support team due to our support policy. You can convert your pages in order to remove the dependencies that standard pack has and then you can deactivate it.

We are sorry for the inconvenience !

Thank you !

Hi,

Unfortunately there is a problem with the new option add in theme panel for disable the schema article, this interfere with preview draft, in order to fix this problem you’ll need to make some changes in theme file or deactivate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.
The file are wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php -> https://i.imgur.com/EMWC74l.png add “|| is_preview()” -> https://i.imgur.com/78beFgC.png
wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php
-> https://i.imgur.com/WIIKHSU.png -> https://www.screencast.com/t/VbigQIINRB
or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look and make the proper changes for you. Include a link to this topic in the email.

Thank you for your understanding!

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also please note that as our Banner says: https://www.screencast.com/t/tXqGkYkB we have been out of office due to our winter holidays. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic. Also note that is not recommended to reply in other users topic since you will make the response time longer !

We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Unfortunately we cannot see anything related to the Newspaper theme in your error log. Try and increase your memory limit. Also please make sure that you have all the system requirements as in our documentation: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Hello !

Please make sure that you follow our tutorial in order to learn how to update: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Hello !

Unfortunately this option is not available with the Newspaper Theme.

We are sorry for the inconvenience !

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

We recommend, you first create a backup of your website and set up a maintenance mode until your work is done.

In order to test the new implementation, you can use the WP-Staging plugin to create a staging copy of your website where you can test the new features without affecting the live site.

The first step for you to clearly see what features remain available and what’s new in Newspaper 10 would be to deactivate the Standard Pack plugin. This will probably cause your homepage to be filled with shortcodes, but don’t worry !
In this way you will know exactly what needs to be adjusted.

With the standard pack plugin deactivated you will have to import and set a Cloud template for all your default wordpress pages. In order to cover all of your website you need to import, customize and apply the following templates:

Header Template
Footer Page
404 template
Attachment Template
Author Template
Category Template
Date Template
Search Template
Single Post Template
Tag Template

All the templates found above are fully editable with tagDiv Composer which means more possibilities to customize your website. Please note that most of the old tagDiv Composer elements have been re-designed and converted to be fully customizable and can be imported to your page from here: poza cloud composer – blocks.

For the mobile menu please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

As you can see here we can see the footer is available on your website: https://www.screencast.com/t/rYQMZ8EkuO0

Thank you !

Hello !

Please provide a link to your website so we can take a look.

Thank you !

Hello !

The setup is the same: https://www.screencast.com/t/E1nZO589 Just follow the sign up process that Openweathermap provides.

Thank you !

Hello !

Then the only option would be to use a custom css code. Please provide a link to your website in order to inspect.

Thank you !

Hello !

Credentials means Username and Password.

Thank you !

Hello !

We have inspected your website and as you can see from the beginning you are using a jpeg that takes almost 3 second to load: https://www.screencast.com/t/rFooJunfqv ; And also as you can see here on the ySlow tab you have to improve one or 2 things: https://gtmetrix.com/reports/www.buoyun.gg/AKO2JVvE

I hope this was helpful !

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !