Hello !

If you do not want to have a different user just add to the current one the extra key and try to activate the theme manually
– https://www.screencast.com/t/y9OSLcsc
– https://www.screencast.com/t/BPptwwInVr

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Hello !

This option is available only if you do a thorough filtering in all the blocks so you don’t get any category shown in 2 blocks at the same time.

I hope this was helpful !

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Hello !

Please note that this is not a Newspaper Theme request. You will have to contact wordpress in order to help you with this.

From what I know you should have now the classic editor plugin.

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Hello !

We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

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Hello !

You can take a look at our page speed optimize tutorial and try it: https://forum.tagdiv.com/how-to-make-the-site-faster/

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

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Hello !

I hope i got it right, you can achieve that using the offset option available here: https://www.screencast.com/t/j6ALvypaU

So you can set something like this ( Example )

From left to right: Block 1 standard 7 latest, block 2 ( offset 2 ) 7 latest, Block 3 ( offset 3 ) 7 latest.

I hope this was helpful !

In order to add pictures in the post you can use this option: https://www.screencast.com/t/cULigsTJZ

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Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic. Also note that is not recommended to reply in other users topic since you will make the response time longer !

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Hello !

In order to have the same layout on mobile and desktop please deactivate the Mobile theme plugin.

As the page speed you will have to contact your host regarding this matter.

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Hello !

Unfortunately we cannot see the image. Please provide the image using the img option here: https://www.screencast.com/t/XlfdC951Zat

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Hello !

You can achieve that by editing the single image element using the tagDiv Composer as you can see it here: https://www.screencast.com/t/oHKMKB5j

You might need to import a cloud template for the posts before. Follow our tutorial here in order to make your post pages fully editable: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

I hope this was helpful !

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Hello !

That is recommended in order to have the ability to edit the page whenever you want to edit the page using the tagDiv composer.

I hope this was helpful !

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Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

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Hello !

Unfortunately that option is not available with Newspaper theme.

We are sorry for the inconvenience !

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

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Hello !

That can be achievable when editing the cloud library tempalte on each template you will have to edit the header available here: https://www.screencast.com/t/GJZIGQHnlFE

I hope this was helpful !

Hello !

That can be achieved using the AD Box Element when editing the page using the tagDiv Composer. Find out more about it here: https://forum.tagdiv.com/custom-ad-spots/

I hope this was helpful !

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Hello !

The update has to be done manually. Follow our tutorial in order to learn how to update: https://forum.tagdiv.com/how-to-update-the-theme-2/

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Hello !

Please note that Newspaper Theme works best with tagDiv Composer. Any other page builder will cause conflicts on our templates.

The best solution is to work with tagDiv Composer on Newspaper Theme.

If you want we are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

What kind of ads are you trying to implement. You can use adboxes in order to implement the ads properly on Newspaper theme using the tagDiv Composer. Find out more about it here: https://forum.tagdiv.com/custom-ad-spots/

I hope this was helpful !

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Hello !

If you’re using the Mobile Theme plugin you have to add the code in here too: https://www.screencast.com/t/JwxxvFNU

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Hello !

In order to achieve that please follow this article: https://wordpress.org/support/article/formatting-date-and-time/

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Hello !

We have inspected your website and you have working mobile theme on amp and mobile theme too.

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Hello !

You will have to insert your shortcode in a Column text element. Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog

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Hello !

I am sorry but I don’t quite understand what you want to achieve. Please provide more information in order to help you.

Thank you !