Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

For a smooth transition from Newspaper 9.8 or less we recommend, you first create a backup of your website and set up a maintenance mode until your work is done.

In order to test the new implementation, you can use the WP-Staging plugin to create a staging copy of your website where you can test the new features without affecting the live site.

The first step for you to clearly see what features remain available and what’s new in Newspaper 10 would be to deactivate the Standard Pack plugin. This will probably cause your homepage to be filled with shortcodes, but don’t worry !
In this way you will know exactly what needs to be adjusted.

With the standard pack plugin deactivated you will have to import and set a Cloud template for all your default wordpress pages. In order to cover all of your website you need to import, customize and apply the following templates:

Header Template
Footer Page
404 template
Attachment Template
Author Template
Category Template
Date Template
Search Template
Single Post Template
Tag Template

All the templates found above are fully editable with tagDiv Composer which means more possibilities to customize your website. Please note that most of the old tagDiv Composer elements have been re-designed and converted to be fully customizable and can be imported to your page from here: poza cloud composer – blocks.

For the mobile menu please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also provide a link to your website so we can take a look.

Thank you !

Hello !

I am sorry but I don’t quite understand what exactly you’re trying to achieve. Please be a bit more specific.

In order to edit a header follow our tutorial here: https://forum.tagdiv.com/header-manager/

Thank you !

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Always when in chrome you switch to a mobile viewport make sure that you refresh your page, so all the changes apply.

The designs do not match because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Hello !

Please note that you are trying to apply a Post template on a category.

Post templates can be applied on posts and category templates on categories.

Find out how to set each one here:

Post template: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Category template: https://forum.tagdiv.com/cloud-library-category-templates/

I hope this was helpful !

Thank you !

Hello !

Unfortunately this option is not available with Newspaper Theme.

We are sorry for the inconvenience !

Thank you !

Hello !

We have inspected your mobile version on multiple devices and they all work fine. Please re-check and let us know if we need to look on a certain page / post.

Thank you !

Hello !

You can use column text elements in your custom page and insert there the woocommerce shortcodes: https://docs.woocommerce.com/document/woocommerce-shortcodes/

You will have to rename your page because setting up your page directly will overwrite the page you created.

I hope this was helpful !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

From what we see you are using many fonts. Are you using a plugin for fonts ? The recommended would be to use 1-2 fonts on your website so those request to drop.

Thank you !

Hello !

That is how the theme was designed. You will have to let your authors know to let those settings as they are if you want to have the same layout.

Thank you for your understanding !

Hello !

Please follow our tutorial in order to setup Mobile theme + AMP: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Also provide a link to your website in order to inspect.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please note that Travel Memories pro are fully editable using the TagDiv Composer. That background can be edited as you can see it here: https://www.screencast.com/t/oTbpsJaA

Thank you !

Hello !

Please make sure that you “clean up” the fonts using the compoer. Because you have the options to set the fonts in Style tab here: https://www.screencast.com/t/XttowHht

I hope this was helpful !

Thank you !

Hello !

That can be edited using the tagDiv Composer as you can see it here: https://www.screencast.com/t/CSDURZBKf

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please note that this is custom work and is not tested by our developers so we cannot say for sure if this is possible.

Also please note that this is not covered by the support team due to our support policy: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for your understanding !

Hello !

Indeed, the option to exclude a tag is unavailable at the moment.

We are sorry for the inconvenience!

Thank you !

Hello !

Here you go: Click Here

Thank you !

Hello !

In order to have full access with tagDiv Composer we suggest you to setup your Header template. Find out more about it here: https://forum.tagdiv.com/header-manager/

Also please note that different templates may have different hovering styles.

Thank you !

Hello !

That can be adjusted using the tagDiv Composer as you can see it here: https://www.screencast.com/t/p9IHaLHpdzJ

Thank you !

Hello !

I am sorry but I don’t quite understand what you want to achieve.

Thank you !