Search Results for 'cache'

Hello Kohram,

I have checked your website and I saw the issue with your smart list. Please try to change your permalinks and set it by default like this -> http://screencast.com/t/xC1fVYimrY Also, if your problem is still there after this changes, please try to disable all the active plugins, except Visual Composer, clears all cache and install only the plugins that come bundled with our theme and rule out the plugins in conflict. It is necessary to follow this advice because your untested plugins that you are using in our theme cause some interference between our theme and these plugins.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello,
The sorting option works as expected. We have no reported bugs with this method. If no cache is installed then the posts with the most views from the last 7 days will be displayed. DId you enable this option in the theme panel? http://screencast.com/t/aaarhvqy3Gkm (without it the sorting options will not work: https://forum.tagdiv.com/7-days-post-sorting/)
Please follow the guide and test the sorting option again.
Thank you!

Hello dtalerman,

Wp Rocket it’s a complex plugin with many features included and to make it compatible with the theme will take some time and we will need to do some serious investigations. From other reports, some of the plugin’s features, like page caching works fine, but some of them like CSS/js minification are known to create issues with our theme. I can’t say at this moment if we will implement support for this plugin as it’s a very complex task which requires a lot of time and researchers. As an alternative, you should try to use our tested plugin WP Super cache -> http://screencast.com/t/GXyYQ5RQNY

Hope this helps!

Thank you for the message!

Hello dtalerman,

1)Unfortunately, the title tags can not be changed from the Theme panel or from some editors but only from the code.
2)Please try to disable all the active plugins, except Visual Composer and SEO Yoast, clears all cache and install only the plugins that come bundled with our theme. SEO YOAST is tested with our theme and should work as expected. If you are using some untested plugins, these could cause some interference between SEO Yoast and our theme and gives some error.

Hope this helps!

If is not what you mean, and you need more assistance in this regard, please provide more details about your problem so I will be able to provide a more accurate response. Also, some screenshots with your issue would be more useful for a good understanding.

Thank you for the message!

Hello,
When the thumbs dissapear from the blocks, this usually means you have a plugin incompatibility. Please remove all your plugins except visual composer and the aggregator and test it again . Also clear the cache and reset cdn if you use it. Unfortunately the rss agreggator plugin is not tested with our theme so it could be the one creating the problems in the first place. If the problem is still there after you remove all other plugin, then you need to find another rss plugin.
Thank you!

Hello,
Please provide more details to your problem as we have tweeted a few of your posts and they seem to work as expected. Please try to clear your cache and try to tweet from another machine to see if your problem is not local.
Thank you!

Hello Koznazna,

Please try the code below and fix your Source with the CSS code below. Add it in Theme panel->Custom CSS area.

.td-post-source-via {
padding-left: 0px!important;
}

The result -> http://screencast.com/t/ccNlek5Kseeb

For your second request, please try to disable all the active plugins, leave just Visual Composer, clears all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins wich could cause some broken layout in our theme.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello,
I tested your website and saw that the grid displays fine (I’m not sure if it’s in Chinese or not. Sorry). If you encounter the error again, please disable all your plugins except visual composer and clear cache. Then check your homepage again. It could be a plugin conflict. If the problem is still there, then please provide more details so we can better understand the issue. Also provide a few details as to how you set it up.
Thank you!

Hello,
I tested this again on my end but it seems to display fine in custom ad 1 implemented exatly the same as yours: http://screencast.com/t/wogxkqiN
It seems the issue is not the theme. Please try to update your theme to the latest version, then try it without any plugins. Disable all of them except visual composer and clear cache (reset cdn if you use it).
Let us know how it goes.
Thank you!

Hello,

Please make sure your settings get saved in the theme panel. try other settings as well to see if they apply. If they do not, then you should follow this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Regarding the cache, you simply need to clear the cache. If you use a cdn server then you need to reset the cdn files also.
If the problem is still there afterwards, please send an email at contact@tagdiv.com and provide wp-admin so we can take a look and see why the logo cannot change. Also include a link to this topic.
(We do not work on weekends so we will inspect your website on Monday)

Thank you!

Hello,
Please try to disable all plugins except visual composer, clear cache and reset cdn if you use it to rule out a plugin conflict.
If the problem is not solved afterwards, please try to download the theme again and install it via ftp. (You can delete the current theme as your settings will not get affected but just to be safe you can make a back-up beforehand) https://forum.tagdiv.com/install-via-ftp/
Let us know how it goes.
Thank you!

Hello,
I have tested this on my end but could not recreate the issue. Please try to remove all your plugins except visual composer, clear your cache and purge cdn if you use it.
If the problem is still there please let us know and provide a link to your website pointing at the problem.
Thank you!

Hello Snaru,

Please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and check it again. If your problem is still there after this changes, please let us know.

Hope this helps!

Thank you for the message!

Hello dubbedup,

Please make a fresh install via FTP by following this tutorial: https://forum.tagdiv.com/install-via-ftp/ Your settings will not be affected as they are stored in the database. Simply download the latest version of the theme and install it directly. Also, please install only the plugins that come bundled with our theme, clear all cache and try it again and see how it work for you.

Thank you for the message!