- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
- TutorialsWhat is Ajax preloading?
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
Hello,
If you want the light box to appear on all images, then you need to enable it from the theme panel: http://screencast.com/t/hnSDEbOyJ2qa
If it still does not work please try to disable all your plugins except visual composer, clear cache and cdn. to rule out a plugin conflict.
As for adsense, our theme was built to work with adsense and it offers a few settings to customize the ads: http://screencast.com/t/OY5u679hkDk. Unfortunately the theme cannot interfere with adsense formatting.
Thank you!
Hello airshoot,
Please try to disable all the active plugins, except Visual Composer, clear all caches and install only the plugins that come bundled with our theme. I’ve tested on my side and works fine…as you can see this in our demo -> http://screencast.com/t/NKiBKwQpd
Please note that if you use JetPack plugin, please disable the Photon and Mobile Theme because have caused conflicts with our theme and that might be a reason to not be displayed on your mobile.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello,
Please try to disable all your plugins except visual composer and regenerate thumbnail again using the force regenerate plugin. Also clear your cache and cdn if you use it. (do not use the photon feature of jetpack as it is known to cause problems with our theme)
Let us know how it goes.
Thank you!
Hello,
This usually comes from a plugin conflict or css minification. Please disable all your plugins except visual composer and check for the error again. (same thing here: https://wordpress.org/support/topic/text-not-showing-in-slider-and-typeerror-f-is-undefined-in-firebug)
Also clear cache and cdn if you use it.
Let us know how it goes.
Thank you!
Hello ven,
I’ve tested on my side with custom_ad_1 and everything seems to work properly. Both of ads will be displayed on the site, like this: http://screencast.com/t/A3JEEkTn
http://screencast.com/t/fnCCVxHuKG – http://screencast.com/t/hyl7KquE6
Please make sure you have followed the correct steps, clear all the caches and try again.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello Lewis,
Unfortunately, we do not have reports about this issue. Please try to disable all your custom modification, clear all caches, all the active plugins except Visual Composer and install only the plugins that come bundled with our theme and try again. After these changes, if your problem is still there (without child theme), please send us an email to contact@tagdiv.com with your log-in information so we can further inspect the issue. Please copy the link of this topic so we can know who you are and what is your issue.
Hope this helps and let us know how it goes!
Thank you for the message!
Hi,
All my Thumbnails are displayed in poor quality.
I already tried the following things, but nothing worked:
1. add_filter( ‘jpeg_quality’, create_function( ”, ‘return 90;’ ) );
2. regenerated all Thumbnails with the Plugin
3. deactivated WP Smush
4. Cleared Cache
5. Uploaded HD Photos
None of these options work for me and I dont know what to do anymore.
Any help is much appreciated!
Thank you 🙂
Hey,
I tested it out but it’s not working. I clear all caches and deactivate all other plugins except Visual Composer… It is still the same. I need urgent help because the launch day is very close…. You say that I am the first one with this particular problem.
Regards
Rok
I have paste the code and clear browser cache.
But from my screen, it didn’t reflect like your screenshot.
My screen: http://www.dekoreno.com/tagdiv.jpg
Not sure what went wrong.
I’m still having the same problems. I deleted the cache: http://www.screencast.com/t/s06RSiwF
(I went in to WP Supercache, and deleted the cache there).
I changed the code located here: http://www.screencast.com/t/Y6RgJucE5xQ
Changed the code as instructed: http://www.screencast.com/t/r5dycxWDH3ND
But I still keep getting this: http://www.screencast.com/t/FemveO01dh
Inspecting the code: http://www.screencast.com/t/8btHWF3HEe0
I am sure I am doing something wrong!
I also appreciate your help and patience.
The language did change in the end when I changed the overall language settings. Thanks for that.
Thanks.
Hello,
Please try to clear your cache and purge CDN files. This error was fixed in the current version and tested accordingly. If you still have the issue after update, and clear cache and purge cdn, then please send an email at contact@tagdiv.com and provide wp-admin and ftp access so we can inspect the issue and we will come back to you as soon as possible.
Thank you!
Hi
The solution I provided works fine on my side: http://screencast.com/t/rNqRKaco – http://screencast.com/t/Vzsa4lwhyH It could be a cache issue so please make sure that you empty all caches then test again.
I’ve looked over your site and the following are translated in Spanish:
1: http://screencast.com/t/aJBa1QPIkcW
2: http://screencast.com/t/WjuVDPrji2So
3: http://screencast.com/t/xvXYD63IYdAW
4. I couldn’t find a drop-down widget on your site and I am not sure how you tried to create it. However the translation from theme panel applies only for this parts: http://screencast.com/t/6lZE9wqL
Thanks!
Hello,
I have checked your website and the menu that appeaser is the logged in version you pointed out: http://screencast.com/t/VuUgaobw2H
there is only one version of the menu in our theme that does not check if you are logged in or not. Please try it without any plugins and clear cache to rule out a plugin conflict. You also have errors in your console so a conflict could be the case.
Let us know how it goes.
Thank you!
Hi,
1) You can change the small modules with this code:
.td_module_mx10 .td-big-grid-meta h3{
font-size:20px!important
}
3) Try to change the settings here: http://screencast.com/t/3bnVkNBb3 and disable the animation altogether. The settings should work. If not, it could be your cache. Please clear cache for the seetings to apply.
4) The padding should have been even. Do you by any chance have any modifications to your css code? If not please try it without any plugins. Or it could be something on your homepage that creates the issue (it only hapens on your homepage) You can check it after you run the update script (sent it via email)
6)You can use this custom code to adjust the padding.
.sf-menu a.sf-with-ul {
padding-right: 18px!important;
}
7)I have tested the forum on my end but could not recreate the issue. Please try it without other plugins (disable all of them except visual composer and check again to rule out a plugin conflict.)
Thank you!
Hi
I am not sure why this happens but it could be a cache problem. Try to clear all caches, deactivate all others plugins except Visual Composer, just to make sure that there is no conflict with some other plugin, then test again.
Thanks!
Thank you. I deactivated all of the plug-ins except Visual Composer and cleared the cache. I also tried a different browser (I am using Chrome), but the content is still missing when I try to edit the page using the Backend Editor.
How do I “make a local fresh new install” with the WordPress theme and visual composer plug in? I am not sure what you mean. Will I lose all of my content and plug-ins?
Sandy
Deactivated plugins and cleared cache. no way
i try now to use this rules :
#Googlebot
User-agent: Googlebot
Allow: *.css*
Allow: *.js*
# Global
User-agent: *
Disallow: /wp-admin/
Disallow: /wp-includes/
Allow: /wp-includes/js/
Allow: /wp-content/plugins/
Allow: /wp-content/themes/
Allow: /wp-content/cache/
Disallow: /xmlrpc.php
any idea or coment bos ???
Hello,
This maybe has something to do with your WP settings.
Please first try to disable all your plugins except visual composer and clear your cache. If the problem is still there, you need to check the system status settings and try to get all the options green: http://screencast.com/t/z9DGWDEmpKFR
You can follow this guide: System status parameters guide
These settings are part of the theme requirements and should be adjusted.
Let us know how it goes.
Thank you!
Hello,
Please disable all your plugins except visual composer, clear your cache and purge cdn files if you use it. This could be a plugin conflict so please let us know if the problem is still there afterwards.
As a note, the smart sidebar will not be removed from your homepage if it was added in visual composer on the row. If this is the case, you will need to remove this class from the row settings: http://screencast.com/t/uaxcHcEL.
Thank you!
Hello,
Please make sure you followed all the steps from our documentation: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ and clear your cache. (enter the id again after you clear cache) and give it a couple of hours to update. It is not a live count. The counter only makes a few requests/day to the server.
Thank you!
Hello,
Please try to disable all plugins except visual composer and clear cache. This could be a plugin conflict (most of the times it is).
Let us know if you still have the problem afterwards.
Thank you!
Hello ocusmedia,
I’ve checked your website and I saw that you have some js.errors. Please try to disable all the active plugins except Visual Composer, clear all cache and install only the plugins that come bundled with our theme and try again.
Thank you for the message!
Hello,
I tested this on my end but could not recreate it. All images get cropped to 696 pixels. Please try to dissable all plugins except visual composer, clear your cache and check your images again.
Let us know how it goes.
Thank you!
Hello,
This usually happens when there is a conflict with the theme js. Usually plugins cause this error. Some plugins might not work with our theme anymore (in the current version) even if they worked in version 4. Please try to disable all your plugins except visual composer and check your site again. (also clear cache)
Thank you!
