- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
Hello,
In most cases when you get a similar message, then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
Also, if you have other extra plugins, please deactivate them, clear the cache and see if the problem persists, you can do this on a staging website, you can try to create a new page and see if you get the error.
For this error, you can check our guide from here at point 5 -> https://forum.tagdiv.com/tagdiv-composer-not-working/ also after trying the steps from our guide you do not get any good results, You can send us an email at contact@tagdiv.com and provide wp-admin login, as well as cPanel and credentials. We will take a look. Include a link to this topic in the email.
Thank you!
Hello,
Please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, if the problem persists please send screenshots with the settings for the featured image, how you set and the link to your website to investigate.
Thank you!
Hi, I’m setting up a new page with the Newspaper theme, and everything was going great until I tried opening the website on the cellphone. It is giving me a design I don’t want, and when I access as an admin in WordPress, it actually gives me the design I made. The problem is that most people that are going to visit my website are not going to have admin access, and I don’t want them to see the “logged out” version. I DON’T have any cache plug-ins, I tried on multiple phones and already made sure that the changes are being made. I need help with this, it seems that WordPress is not giving any support for this issue.
Cache aside, waiting for the update. Thanks!
Hello!
First of all, please clear your cache(also from your browser) and try again.
At the moment, we have some problems with the social counter and we hope to fix this in short time because this issue is already on the list for the next updates.
You can also set them manually from the element’s settings until the issue is resolved.
Thank you for understanding!
Hello!
Please note after writing the content, close the WP editor window, you need to press Save: https://www.screencast.com/t/ks8M8YoFtF
If you respect these steps and also is not saving, then the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello!
Please clear all cache and try again.
We recommend using the WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Please make sure that all theme settings are like in our guide: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you!
Hello!
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the result!
Thank you!
Googles PageSpeed used to have a 50-50 chance of either pulling desktop or mobile theme version of the site for both of its tests (desktop and mobile). But it would always use the same version in both tests. If it used the mobile version, both scores would be great, but if desktop, mobile score would suck.
But I’ve noticed lately it always tests only desktop site (meaning it pulls resposnive desktop site in mobile view instead of mobile theme). This is only a Google issue. It works fine for real mobile users.
Is there any way to force Googles PageSpeed to load mobile theme version of the site?
If any of it matters, I’m using vps, cloudflare, fvm, supercache, mobile theme, no standard pack, followed all your optimization guides.
Hello!
First please make sure to check with your host. Sometimes they do offer caching options that don’t have the best performances. For cache we recommend using WP Super Cache as you can see here: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello !
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
If the method above does not work, Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.
Thank you !
Hello!
Please make sure to clear your cache and browser cache. I have inspected your website from multiple browsers and this is the result that I have: https://www.screencast.com/t/g2I97hjLY Everything works fine with no issues.
Thank you!
Hello,
I just inspected your website and the form appears => https://www.screencast.com/t/HL8RWmo1xPXB
Did you solve the issue? It may have taken longer due to the cache plugin.
Thank you!
Hello,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Did you use WP Bakery? If yes, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).
Thank you!
Salut,
A funcționat cu ștergerea cache-ului. Problema e că fiecare nou articol adăugat este afișat în template-ul default al temei. Abia după ce dau „stergere cache” se afiseaza in template-ul nou, activ.
Ce pot face?
They use SG Optimizer, But I have deleted that plugin and still not supporting WP Super Cache.
I have another question?
I want to enable footer floating ads how can I, you can see in the below image.
Hello!
This issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all theme settings are like in our guide: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you!
Hello!
Please check if you have active and you use the tagdiv CSS Analyzer, click on “Remove generated CSS” and see the results.
Also, do these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
If the problem is not solved after that, please start looking for a plugin conflict.
Hope that helps you!
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all theme settings are like in our guide: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Unfortunately, there is no button to hit and your page speed is very high. You need to try to optimize your website.
If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Thank you!
Hello,
what cache plugin do you use? or what plugin does your host use?
Thank you!
Hello!
Please check this topic: https://forum.tagdiv.com/topic/how-to-avoid-cache-on-header-top-bar-widgets-date-and-weathertemperature/
Hope that helps you!
Thank you!
Hello!
Select the element and click on delete basket or drag and drop the element at the bottom of the page in the red area. For more information about how to use this plugin, check our guide from here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
This issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello!
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the result!
Thank you!
