- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
- TutorialsWhat is Ajax preloading?
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
Hello,
Please make sure this option is disabled => https://www.screencast.com/t/fDb2iLi5, also, if you disable the option from the JetPack plugin https://jetpack.com/support/comments/, please clear your cache (also, the browser cache).
Thank you!
Hi,
the homepage I’ve assigned with the mobile site: https://www.screencast.com/t/TZ3kCENfjR
But I cannot see the mobile site (https://www.screencast.com/t/rWo8T0gn), always only the responsive design is visible.
Alle cache I’va cleared.
Could you help me, please?
Thank you in advance and best regards,
Luke
Hello,
Seems you have the Mobile theme plugin activate, when you install and activate the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
Better deactivate the plugin and see the results.
This issue can be from the plugin cache you use, when the mobile responsive version is displaying on the desktop, then you have a cache conflict, the plugin for the cache that you are using do not recognize the mobile and desktop cache. We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, if you use other plugins for cache, those can interfere with the theme and causes this problem.
Hope this helps you!
Thank you!
Hear is my category link : https://www.growupmotivationquotes.com/category/6amsuccess/ i don’t have idea why this happen in my site there is no extra plugin active and also try to reinstall composer and also i clear all cache, disable caches and remove cache support as well as but no luck please help thank you.
Hello!
1. I checked your website and it seems your Mobile Theme version is loading in desktop.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
I’m sorry to inform you, but I do not understand from your example what you need to achieve.
2. Check this documentation and you will be able to build a mega menu: https://forum.tagdiv.com/mega-menu/
Thank you!
Hello!
Please make sure you have the right configuration like in our documentation: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello,
Have you checked for a plugin conflict? You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persists, please provide more details, screenshots, a link to your website.
Thank you!
Okay, I have a couple of issues that I think may be related:
1. With the WP Super Cache Plugin NOT installed, whenever I upload a new post and then visit my homepage, I’m being served an old version and the newest post does not show up. I have to hit refresh for it to show. Not a good experience for the user if they visit the site and see outdated content.
2. My solution was to install Wp Super Cache and have the cache clear every time a new post is published. The issue is, when I install and activate WP Super Cache, the Mobile Theme stops working and mobile users are served the desktop version. They aren’t even served the dynamic mobile version, it’s the desktop version that doesn’t even fit on screen.
Thank you for any insight you can provide. My website is Goingfor2.com
Hello,
Have you checked for a plugin conflict? You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persists, please provide more details, screenshots, a link to your website.
Thank you!
Hello,
Have you checked for a plugin conflict? You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
I checked your website and it seems to work well.
Please delete your cache and try again.
Thank you!
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello,
In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please check if you use the last version of WordPress 5.7.1 with the last theme version Newspaper 10.4 (if you have a theme version older, than NewsPaper 10.4 and you have the latest WP version 5.7.1, tagDiv Composer not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
Let me know the results!
Thank you
Hello,
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
The AMP Update is fully functional with Newspaper Theme and there are no issues from what I can see. This may be due a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello,
It seems to be a problem with the cache plugin. If you can please do a test on a staging website using only the theme plugins, for a few days and see if there will be this problem.
Let me know the results!
Thank you!
Hello!
Please check that post when you edit it normally and check “Excerpts” to have no space there.
If all settings are clear, then the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Thank you!
Hello!
Please check if you have the mobile header global for desktop and mobile too.
If there still is that problem, then the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know about your results!
Thank you!
Hi,
First of all, please make sure your API Key is working, clear your cache and try again.
If the problem is still there, then please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thanks!
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hi,
Recently, I have been following up with some issues I am getting with the Single post mobile page that I created on the Newspaper theme.
Whenever I publish a post on my website. It does show up on the desktop version under the featured posts, and under the specific categories tab as well.
But, the same post doesn’t appear under the Mobile version of the Single Post Template which has my landing page. The post does appear under the category in the menu though which is not using any cloud template.
To be simple on the Mobile version – I have a cloud template that doesn’t show up in the post until I manually purge the cache. But, it shows under the non-cloud template which is basically the category link added to my mobile menu.
When I try to open the non-cached version of a webpage on mobile. Let us say https://www.heapooh.com/?nocache I can see the post on my homepage with the same cloud template.
I have already talked to my hosting provider but the issue is more like the cloud template I guess. Can you guys please help me with it?
Regards,
Anshul Nischal
Hello,
That’s weird! Please do a test using only tagDiv plugins on a staging website, because there is a possibility, to be a plugin conflict, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again. See if the problem persists.
Thank you!
Hi there,
Thanks for getting back to me.
We are using StackCache which is an integral part of our hosting.
We have followed the steps exactly and week later we are no better off. Newspaper is integral to our comercial business. We are not ‘playing around’ with the theme.
In the WP dashboard area, selecting “All Posts” is slow.
When selecting “Pages”, the entire list of posts are not displayed. However they are showing when vieewing the front end.
TD-Composer is not working and still spinning.
PLEASE help us.
Can I provide the login details for you to check out.
Best regatds
Ken
Hello!
I checked your website and everything is displaying well, even posts or pages.
Please clear all your cache and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
