- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
Hello,
I created a website with Newspaper theme version 10.4 and installed a mobile theme.
It works well on desktop with the desktop theme and mobile with mobile version theme.
The only problem is when surfing on the Ipad version. Every page and post on the iPad version are shown correlated to the desktop version which is desired, but the about and privacy page was shown based on the mobile version instead.
I try to do what has been posted on the Webboard and clear the cache but the problem still persists.
Kindly check, please.
Link to website : https://www.worldwantswandering.com/
problem page about page and privacy policy
Hi,
Is possible to be from the firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually, it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Hope this will help you!
Thank you!
Hello,
As I said, the problem is from the cache plugin used, because the mobile layout will have a different design and most of the cache plugins do not recognize this and provide the mobile version for desktop (or vice versa).
Also, if you use multiple cache plugins this problem may occur.
We tested the WP Super Cache plugin and this problem did not appear, that’s why we recommend it.
Thank you!
Hello !
Have you checked for a plugin conflict? You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello,
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, if you use the All in One Seo plugin can interfere with our theme.
Thank you!
Hello !
Indeed this is a strange issue. It might be cache, Please contact your host and let them know about your issue, if they offer any caching plugin, our recommendation would be for they to turn it off and let you use your own. Also make sure that your website has security and nobody else can access it in order to create damages.
I hope this was helpful!
Thank you!
Hello !
Have you checked for a plugin conflict? You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
Have you checked for a plugin conflict? You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello,
I’m trying to optimize my mobile theme since it’s scoring poorly on PageInsights. I have opportunities to eliminate render blocking resources, removed unused JS, and unused CSS. When looking at the files that it’s telling me to fix, they all seem to be ‘Minify’ something or another. Does anyone know what this is and is it important?
mydomaind.com/wp-content/cache/minify/14f92.css
mydomain.com/wp-content/cache/minify/84b1b.css
mydomain.com/wp-content/cache/minify/818c0.js
mydomain.com/wp-content/cache/minify/6d26d.js
mydomain.com/wp-content/cache/minify/14f92.css
Are the files they’re saying are slowing things down. If the file is needed, is it okay to have those load in the footer or should I keep them how they are when first installing the theme?
Thanks!
Sometimes I see the mobile Theme plugin version on desktop, Is it just about WP super cache?
Hi there, my website is tvblackbox.com.au
I’m experiencing issues with some or all of my theme panel settings disappearing. Approx once per week the template for my single post page changes from my designed template to a ‘standard default’ one.
Today I woke up and discovered all of my template settings across the website had returned to the default option. All of the image thumbnails had returned to the default meaning some of the ones I require were off while others I don’t use were back on. The custom css code and font settings I had added to the theme panel had also disappeared.
Is this a cache issue? My site is hosted on Cloudways which has a Varnish cache on the server. I’m also using WP Rocket and Cloudflare.
Any help would be appreciated.
Desktop and mobile also. Using WP Super Cache, which is recommended by TagDiv
Hello!
If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/
We recommend using WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Take a look in these topics because it could help you if you have the latest update:
– https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/
– https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
We recommend you to use Yoast SEO plugin because only this one is a tested plugin.
We are trying our best to solve all errors which are causing the issues from the newest update.
Thank you!
Read multiple entries on this forum, but nothing seems to work.
My Newspaper Theme Panel is not working. It does not save any changes. It just ‘thinks’ and ‘thinks’ indefinitely without ever saving changes (such as changing fonts or uploading a favicon or any other action). The console does not display any errors while trying to save the new settings on the Theme Panel.
I’ve already deactivated all plugins, except the tagDiv plugins, and purged all caches.
On the cPanel, I’ve disabled both Cloudflare and SiteLock. No other security modules are active or enabled. As a result, my SSL was also disabled, which is very worrying!
Bluehost, which is my hosting provider, does not block admin-ajax.php requests. I’ve asked them just a few minutes ago.
I’ve used three different web browsers (Firefox, Edge and Chrome) after clearing their caches, cookies and such.
It is a new installation. I’m not using any security or caching plugin yet. I’m also not using a child theme. I’ve not installed a Pro Prebuilt Website.
I’ve bought the Newspaper theme yesterday from Themeforest.
Could you look into this?
My URL: http://voxcardio.com/
I uninstalled the Litespeed plugin from the host and installed the Wp super cache plugin but the website is still very very slow.Please help me improve the Website speed because newspaper theme is fast but I still can’t understand why is my website is so slow and it takes that much time to load for users.
Hello,
Please if you can do a test using only tagDiv plugins, and if you have a child theme, please use the main theme and clear all cache(also from your browser).
I don’t really know exactly what the problem would be, for me I checked the website again and no error occurred => https://www.screencast.com/t/ttoslZPF -> https://www.screencast.com/t/lENk5ndp79
Thank you!
Hello,
Usually, the problem is from a cache plugin, we recommend using WP Super Cache plugin with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello!
Please verify if you have this setting also enabled: https://prnt.sc/11x4kd7
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
My website is: http://www.loslunesseriefilos.com
Error is not being showed for all visitors, only for a so little number of them. I have cleared caches, but the error is still being showed for 5-10 visitors (a little percentage). I´ll test to reinstall the plugin this weekend and if the problem persist I will ask you again.
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
Let us know about your results!
Thank you!
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know about your results!
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Take a look at the video guide here: https://www.youtube.com/watch?v=tnkVapqhIHc
“This custom tool performs an automatic test to find missing CSS rules applied by user interaction. Moreover, you can manually interact with a chosen section/component from the page while the tool records all the involved CSS. It will generate the final CSS file for this page and also will split the rules in Critical CSS to be loaded in the website’s header.” ( https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ )
Our tool is running only on normal pages and not for posts or categories for example.
Thank you!
Hello @osamahalari!
We recommend using WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let us know the results!
Thank you!
