- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
- TutorialsWhat is Ajax preloading?
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
Hello!
It should work if you use the News Week demo. The categories have a mega menu set there: https://app.screencast.com/PzG0FrnwTUnQo. More info here: https://forum.tagdiv.com/mega-menu/
If the menu is set as in the demo and the issue is still there, then make sure there is a not a plugin conflict. Make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Thank you!
Hello!
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
You need to optimize your website:
https://forum.tagdiv.com/how-to-make-the-site-faster/
Here are some tips to help you enhance your WordPress site’s page speed:
Optimize Images: Compress images before uploading them to your WordPress site. You can use plugins like WP Smush or EWWW Image Optimizer to automatically optimize images without losing quality.
Utilize Caching: Implement caching to reduce server load and speed up page loading times. WordPress caching plugins like WP Super Cache, WP Rocket, or W3 Total Cache can generate static HTML files of your pages to serve users instead of dynamically generating them each time.
Minify CSS and JavaScript: Minify your CSS and JavaScript files to remove unnecessary characters and reduce file sizes. This can be done manually or through plugins like Autoptimize, WP Rocket or W3 Total Cache.
Enable GZIP Compression: Enable GZIP compression on your server to reduce the size of files sent from your server to users’ browsers. Most hosting providers offer GZIP compression, but you can enable it through plugins like WP Rocket or W3 Total Cache.
Optimize Database: Regularly clean up and optimize your WordPress database to remove unnecessary data and improve performance. You can use plugins like WP-Optimize to automate this process.
Limit External Requests: Minimize the number of external requests your website makes by reducing the use of external scripts and widgets. Each external request adds overhead to your page’s loading time.
Enable Lazy Loading: Implement lazy loading for images, videos, and iframes so that they are only loaded when they are visible on the user’s screen. This can significantly reduce initial page loading times.
Optimize Server Response Time: Choose a reliable hosting provider with fast server response times. Consider using a content delivery network (CDN) to serve your content from servers closer to your users.
Regularly Update Plugins and Themes: Keep your WordPress core, plugins, and themes updated to the latest versions to ensure compatibility with the latest performance optimizations and security patches.
Limit the number of backups: https://app.screencast.com/M5Wco6Td6nymr
By following these tips, you can significantly improve the page speed of your WordPress website, leading to better user engagement, higher search engine rankings, and overall improved performance.
Check the theme requirements: https://forum.tagdiv.com/requirements-for-newspaper/
We have some hosting plans, please check: https://tagdiv.com/wordpress-hosting/
Thank you!
Hello Eduardo!
Check this guide: https://forum.tagdiv.com/what-is-ajax-preloading/
Limit the number of backups: https://app.screencast.com/M5Wco6Td6nymr
You need to optimize your website:
https://forum.tagdiv.com/how-to-make-the-site-faster/
Here are some tips to help you enhance your WordPress site’s page speed:
Optimize Images: Compress images before uploading them to your WordPress site. You can use plugins like WP Smush or EWWW Image Optimizer to automatically optimize images without losing quality.
Utilize Caching: Implement caching to reduce server load and speed up page loading times. WordPress caching plugins like WP Super Cache, WP Rocket, or W3 Total Cache can generate static HTML files of your pages to serve users instead of dynamically generating them each time.
Minify CSS and JavaScript: Minify your CSS and JavaScript files to remove unnecessary characters and reduce file sizes. This can be done manually or through plugins like Autoptimize, WP Rocket or W3 Total Cache.
Enable GZIP Compression: Enable GZIP compression on your server to reduce the size of files sent from your server to users’ browsers. Most hosting providers offer GZIP compression, but you can enable it through plugins like WP Rocket or W3 Total Cache.
Optimize Database: Regularly clean up and optimize your WordPress database to remove unnecessary data and improve performance. You can use plugins like WP-Optimize to automate this process.
Limit External Requests: Minimize the number of external requests your website makes by reducing the use of external scripts and widgets. Each external request adds overhead to your page’s loading time.
Enable Lazy Loading: Implement lazy loading for images, videos, and iframes so that they are only loaded when they are visible on the user’s screen. This can significantly reduce initial page loading times.
Optimize Server Response Time: Choose a reliable hosting provider with fast server response times. Consider using a content delivery network (CDN) to serve your content from servers closer to your users.
Regularly Update Plugins and Themes: Keep your WordPress core, plugins, and themes updated to the latest versions to ensure compatibility with the latest performance optimizations and security patches.
Ads can significantly impact the speed of your WordPress website since they often involve loading external resources and scripts. You can try to limit the number of ads, optimize ad sizes and formats, and implement lazy loading on your ads.
Thank you!
I narrowed this latest issue down to the use of the LiteSpeed Cache plugin. I know the theme recommended WP Super Cache, but I installed LiteSpeed in case it was Super Cache causing the articles to not display.
Now I’m trying to figure out how to edit the mobile theme using Composer. It doesn’t display what I see on mobile devices when trying to use Composer, and tagDiv Mobile Theme doesn’t give me any settings or options in the WP menu, just a link to the plugin’s site from the plugin page.
Hi tagDiv Support Team,
I’m having an issue where the <h1> tag around the logo isn’t being removed, even after enabling “Disable H1 on logo” in both the frontend (tagDiv Composer) and backend (Theme Panel). I’m running Newspaper version 12, updated from version 8, and working in a test environment to redesign my site. My goal is to fix a “Multiple H1” issue flagged by Screaming Frog, where the logo has an empty <h1> alongside the page title’s <h1>.
Here’s what I’ve tried:
In tagDiv Composer (Frontend):
I imported a new header from Cloud Library.
Edited the “Header Logo” block, found “Disable H1 on logo” (a checkbox), checked it (enabled it), and saved the template.
Assigned the new header to the homepage in Theme Panel > Header > Main Menu.
In Theme Panel (Backend):
Went to Theme Panel > Header > Logo.
Found “Disable H1 on logo” (another checkbox), checked it (enabled it), and saved settings.
Cache Clearing:
Cleared W3 Total Cache (“Empty All Caches”).
Cleared Chrome browser cache and tested in incognito mode.
Despite these steps, the <h1> tag remains in the source code. Here’s an example of what I see when inspecting the page in Chrome:
html
<h1><span class=”tdb-logo-img-wrap”>
</span></h1>
This empty <h1> causes a “Multiple H1” issue, as my page titles (e.g., from “Single Post Title”) also use <h1>.
What could be overriding the “Disable H1 on logo” setting? Is this a known issue after updating from version 8 to 12? Could old templates or settings from version 8 be interfering? Any help would be appreciated!
Hello!
Sometimes, the issue can be caused by a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.
Thank you!
Hello!
Do you have the Mobile theme and AMP installed and active? If so, please deactivate them, clear all the cache, and try again.
Thank you!
Ok I’ve narrowed it down some: something is wrong with the Cloud Library plugin. I’ve cleared caches on the server end, uninstalled and reinstalled the newspaper theme several times, and it seems that whenever cloud library is turned on, the articles stop displaying.
Hello!
First of all, make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic to identify you
We’ll check and try to help you as soon as possible!
Thank you!
Hi Bettina,
Thank you for the detailed explanation! I have tried all the suggested methods, but I am still facing an issue with the login functionality on mobile. Even after disabling the login option, it remains active.
I have:
✅ Disabled the Mobile Theme plugin and AMP
✅ Cleared the cache (both website and browser)
✅ Checked for conflicting plugins and themes
✅ Verified settings in TagDiv Composer
Despite these steps, the login remains enabled on mobile. Could you suggest any other possible fixes? Is there a specific setting or file override that might be causing this issue?
Looking forward to your guidance!
Thanks!
Hello. I purchased the newspaper plugin. I install and all runs fine. Now, for example I install the demo NEWSWEEK and all is loaded and without error but if I click the NEWSWEEK header orange letters it gives me:
Server Error
403
Forbidden
You do not have permission to access this document.
That’s what you can do
With just click nothing else. To make enable again the wordpress that crash hard. I need to remove caches and login again but the error is there. There is som3thing wrong as the last time before this minimal example I just changed in general settings of wordpress the permalinks and that caused the error and impossible to click again on anything due the same error 403. Now is the same using just that NEWSWEEK Demo and with just clicking the orange NEWSEEK letters crash. How can i override this?
Since the update to 12.6.9 my website has slowed down, and sometimes I get a 503 error. This never used to happens, the traffic is still around the same as before. This is the system status. I’m using Litespeed Cache for the optimisation and the settings have not changes also. What could be the issue?
Hi Bettina,
Thanks for the reply.
I tried your suggestion by clearing all cache and also deactivating all unnecessary plugins, but still no luck.
As per your instructions, i have sent the email with details to contact@tagdiv.com
Thanks
Hello!
Please set a transparent color for the background color like this: https://app.screencast.com/onG22qoYmBlla
Clear all the cache and try again.
Thank you!
Hello!
First of all, make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic to identify you
We’ll check and try to help you as soon as possible!
Thank you!
Hello!
I did a test, and it works well and displays the stars in the flex block. So, the issue seems to be on your end.
Make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you
We’ll check and try to help you as soon as possible!
Thank you!
Hello!
Please make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Let me know the results!
Thank you!
Hello!
This seems to be a caching issue. Please clear all the cache and try again, or disable all the caching tools you are using, and check if the issue is still there.
Thank you!
Hello!
You can check the favicon and set it up here: Appearance -> Customize -> Site Identity -> Select site icon -> Upload the favicon -> Press Publish.
Clear all the cache, and it should work well.
Thank you!
Hello!
I’ve tested it on my end, and it works well. So, the problem is on your end. Please make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Let me know the results!
Thank you!
I have made several updates on posts in the TagDiv. They changes appear when I’m in that area of the site, but when I got back to check the site the changes are not appearing (even after clearing the cache and my own cookies etc.) The same is happening when I change the category on a post. It does not appear on the actual website, but will appear when I view it in the TagDiv.
Any suggestions?
Hi,
I have identified Cloudflare’s feature for “Automatic Signed Exchanges (SXGs)” as a possible cause and disabled it. Sounds very much like it:
“Improve your website’s performance by making cacheable resources available on Google’s Signed Exchanges. Enable Chromium based browsers to prefetch your website on Google’s search results page and make your website faster. Improve the Largest Contentful Paint (LCP) which is part of the Core Web Vitals and increase your SEO ranking.”
Let’s see what happens.
Hello!
Try to clear all the cache from any tools you are using because I see that the issue is not in the tagdiv Composer or our theme, and we have never encountered this issue. Please disable and check each extra plugin that’s not tested with the theme you are using.
Thank you!
Hi Bettina,
You currently can reproduce the problem when opening these two different pages directly from the Google SERPs, at least I can with incognito mode:
– https://tinyurl.com/4u83xw2r
– https://tinyurl.com/mpmtevue
I have attached two new full page screenshots for you for these two pages:
https://1drv.ms/i/s!AlQHsqtJGzeatY9lkO8LPT26n-sodg?e=wLnhz8
https://1drv.ms/i/s!AlQHsqtJGzeatY9mSXcAdYX9FRN83A?e=zaUWMr
Here is the tagdiv composer view for our posts template:
https://1drv.ms/i/s!AlQHsqtJGzeatY9kLtq2PHDsn4wmrQ?e=KE6lXv
The issue seems to be somewhat related to how “Googlebot smartphone” renders the pages and then stored some data which is now being used when users click on the Google SERPs.
This means the issue appears only for some pages when users come from Google, as some cached version or parts of the code (that had been served on a previous crawl) is being applied
If the user then reloads the affected page the problem disappears. All visits/loads that are not coming from Google appear to render the pages correctly – including from Bing SERPs
My assumption as of now is that some dynamically served image (container/element) code to “Googlebot Smartphone” sometimes produces a flawed cache result – which then affects desktop users when they visit the site from Google SERPs.
In the meanwhile I did some tests with the previously reported page:
– Doing a minor change on the affected article
– Reducing the featured image dimensions and saving the page
– Re-indexing it again manually via Google Search Console.
This removed the problem. But this could be just a random success as in general not all pages are affected.
Further changes I have implemented in an effort to fix things:
I added this custom CSS code to my wordpress theme to force a limit for maximum image size rendering on mobile devices, to target Googlebot smartphone which seems to have some rendering issues with the code it gets:
@media (max-width: 767px) { .tdb_single_featured_image img { width: 100% !important; max-width: 696px !important; height: auto !important; } }
Hi,
If you have a mobile page, you need to have a separate mobile cache.
Thank you!
