Search Results for 'cache'

Hello !

Your images are displaying fine on our side. Please clear your cache and check again.

Thank you !

Hi,

I just checked your website that I can not find an amp posts, the amp plugin is still activate ?
We recommend to use the amp plugin with mobile theme plugin with one of these two options -> https://i.imgur.com/kvgo2WV.png
If there is a problem, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Make sure that you made these settings -> https://forum.tagdiv.com/login-how-to-enable-user-registration/ on mobile the login is set inside the menu -> https://i.imgur.com/4LyDwKl.png
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide some more details and some screenshots and a link to your website.

Thank you!

Hello !

We have investigated this issue and there seems to be no problem in activating the AMP plugin. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hi,

When the mobile version or amp is displaying on desktop is a cache problem, we recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate theme and make a test.

Let me know the results!
Thank you for your understanding!

Hi,

When the mobile version or amp is displaying on desktop is a cache problem, we recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate theme and make a test.

Let me know the results!
Thank you for your understanding!

Hi,

As I can see you are using the responsive version for the entire website.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
“the mobile theme still does not work” unfortunately I do not understand, what are the problems, please provide some more details to can figured out the issue, only in this way I will be able to help you!

Thank you!

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you are clearing your cache and inspect your website from incognito mode. We couldn’t see any bugs on your pages.

Thank you !

Hello !

Please make sure that you have cleared your cache. For cache we recoomend: WP Super Cache – https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you !

Hi,

Unfortunately we did not tested the LScache, but we can recommend for page speed this similar topic -> https://forum.tagdiv.com/topic/very-slow-speed/

Hope this will help you!
Thank you!

Hello !

Please note that the options shown by you are WordPress features, they are not related to the Newspaper Theme.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you have cleared your cache. If this doesn’t help Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
– All 3 purchase keys

Our team will take a look !

PLEASE NOTE THAT DUE TO THE HIGH SUPPORT REQUEST THE RESPONSE MAY GET DELAYED UP TO 48H !

Thank you !

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please provide me a link where I can inspect this problem.

Thank you for your understanding!!

Hello !

Please make sure that you have cleared the search of your seo plugin and clear the cache. It is possible that the plugin to display old information.

Thank you !

Hi,

I just checked again and for me is working normal -> https://i.imgur.com/Njvhyda.jpg -> https://i.imgur.com/YMRY5bx.jpg make sure that you do not have some extensions in browses that provide this problem, also make sure that your internet connection is good.
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please provide me a link where I can inspect this problem.

Thank you for your understanding!!