Search Results for 'cache'

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manny2513
tagDiv Member

As I explained in the OP I already went down the line of deactivating other plugins including the cache plugin, clearing the cache, and even re-installed the whole theme doing a fresh download from themeforest.

None of that helped. I also made sure that the issue happens across the board not just to me or my devices the the bug is present on the theme installed on my site.

I have reached out already to the contact email address and provided there with an admin account access if anybody can take a minute and check it will be greatly appreciated.

Vlad S
tagDiv Staff

Hello !

Try and check your custom codes if you have any, or try deactivating all the plugins and clear the cache, we have tested this issue on our side and everything is working perfect.

Thank you !

Calin
tagDiv Staff

Hello,

Sorry but our themes are not compatible with the RTL direction. IF you need a RTL theme, you will have to choose a different theme that can provide this functionality. We will be able to provide a refund if you make a request here:https://themeforest.net/refund_requests/new

Form what I can see the images and social sharing do not appear because of the cache plugin -> http://prntscr.com/q6zb76 please deactivate the cache plugins and check again.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem persist, please provide some more details and some screenshots.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Make sure that you have all the theme plugins install ( the theme plugins require ).
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Form what I can see the images and social sharing do not appear because of the cache plugin -> http://prntscr.com/q6zb76 please deactivate the cache plugins and check again.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

bo
tagDiv Member

I have realised that this issue might have been caused because i have added more inline ads after Newspaper v10 update.

I added the code using the single post could template and these ads seemed not to be responsive as they were meant to be and they were for some reason overlapping the sidebar.

I removed the ads, i cleaned cache and now it seems to be ok, even though i have lost the advantage of using the extra ad-slots.

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please install a ssl plugin and check the results!

Let me know the results!

Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.

Thank you !

Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.

Thank you !

Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.

Thank you !

Vlad S
tagDiv Staff

Hello !

If you’ve changed the subfooter settings from theme panel – Footer – Sub Footer and you do not see them on your website that means that you’re using a footer page which is fully editable with tagDiv Composer or you have cache on your website / browser. Try pressing SHIFT + CTRL + R while you’re on your homepage and see if this will work.

Thank you !

manny2513
Participant
#0

After the last wordpress update some of the feature images don’t show up when using certain Post Styles.

If you Looks here

https://www.screencast.com/t/wLCTXAE1SBxz

Post Settings> Default Post Settings (site wide)

Style 6, 7 and 8 don’t work properly.

Please see here what happens when I activate any of those styles

https://www.screencast.com/t/wCdQ11WvpNik

Now when I change to Style e it works like a charm as one can see here on the live site

https://embarky.io/travel-stories/nanortalik-greenland/

I have already tried deactivating my Cache plugins, Regenerated all critical CSS Paths and also did a full fresh install of the theme itself downloading the latest version from my backoffice.

No luck none of that fixed the issue.

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Are you experiencing such issues? In what circumstances do they happen? Generally 500 errors are internal server errors – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/

Let me know the results!
Thank you!

gumball44
tagDiv Member

I’m using wp fastest cache + amp redirection and everything seems to work 🙂

Calin
tagDiv Staff

Hi,

I hove this will help you, also the amp version should not be apply on e tablets, this can be a cache problem, on tablets should by display the desktop version only.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you have a good host, also if you use a plugins like Wordfence please set it in learning mode.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

jamiesharpe
tagDiv Member

Thanks all – couple questions:

Admins: on mattsteve20’s suggestion, I’m currently using WP SuperCache. Will WP-Optimize help me out here?

Adeba – which online service are you using?

And admins I’d appreciate any thoughts you had on my latest question as I’m using Photoshop to optimize but still not getting the results I need:

Hi Amit – thank you for getting back to me. You highlighted images that I spent a lot of time optimizing and replacing, but per your feedback above it looks like those images are still slowing down my site. If it’s OK with you I’d like to take one example and please let me know what I need to do?

From your list: croatia.gif

What I had originally: https://www.screencast.com/t/v3vyqA933j – PNG file, size 2 MB

What I optimized and replaced on my front page: https://www.screencast.com/t/dinVpk7Yg – JPEG file, size 40 kb

I really hope we can work off this one example and tell me what I’m doing wrong, so I can optimize it for all the other images. Please let me know and thank you for your help.

Sophia_FACES
tagDiv Member

Also need to keep emptying the cache after few minutes for Yoast plugin to work

Marlene Permin
tagDiv Member

Hello calin.
i updated Newspaper to 10.2 and wordpress to 5.3 and tried to reinstall yoast and the classic editor.
i also cleared the cache.
It does not work 🙂

Adeba
tagDiv Member

I have the same problem.

So I deactivated Supercache

I switched :
PLUGINS’ SETTING
Use Mobile Theme for:
Select the option according to the desired behavior

to the last point -> amp

It seems to work now as wished.

I will test with cache on

In my opinion the problem was

I surved with mobile and an amp Version was generated
I surved 10 sec. later with my desktop computer and I gat this amp version even on my desktop computer
###
After deleting cache
I saw normal desktop version of the site

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you have a good host, also if you use a plugins like Wordfence please set it in learning mode.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
If you use a plugins like Wordfence please set it in learning mode.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

nazu23
Participant
#0

Hi,

Our website Kimchidaily.my is using Newspaper version 10.

We have been having an issue whereby the mobile page keeps appearing on the desktop screen.

The symptoms of the issues are:
– The mobile page appears on desktop randomly
– When the ‘disable cache’ option is selected on Google Chrome’s ‘DevTools’ the mobile layout never appeared in desktop

By right, the mobile layout shouldn’t appear on desktop.

Is there any fix for this?

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