Search Results for 'cache'

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Calin
tagDiv Staff

Hi,

Unfortunately I can not recreate the problem, and the screenshots that you provide are forbidden -> http://prntscr.com/p0p2o9 please provide some marking screenshots and a link where I can check this problem.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Calin
tagDiv Staff

Hi,

Unfortunately the hover color can be change only with custom css, here is an example -> http://prntscr.com/p0otbk
.td_round_btn:hover {
background-color: #e34!important;
}

feel free to change the color.
Also you can change the background color of button by selecting the button text -> Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. and the color of text http://prntscr.com/p0p1ie -> http://prntscr.com/p0p212

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you are using the last version of the theme, the Newspaper v9.8 and you install it as in our guide from here -> https://tagdiv.com/how-to-install-newspaper-theme/ also make sure that all the theme requirements are made as in our guide from here .
Also please do not make changes in theme core, this can make conflicts/ create errors.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

As you can see the Ajax View count should be actiated when using a cache plugin. So if you are using one then you should activate that option: https://www.screencast.com/t/JJrUry1d

I hope this was helpfull !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

marcosimbolotti
tagDiv Member

Hi, I clear cache and the problem is the same.
Screenshot
So, the name of video is not similar on video mouse over and the name in playlist.

Thank you!

Jamison
Participant
#0

Hi – I changed my category names in the Posts–>Categories menu of the native wordpress, but they do not update in the very top categories list. It is still the default theme categories. The new categories show up elsewhere in the composer as options. I tried deleting the cache, shift-refresh, etc.

As far as I can tell from the source, this part is not updating:

<!-- menu section -->
<div class="td-mobile-content">
<div class="menu-td-demo-header-menu-container"><ul id="menu-td-demo-header-menu" class="td-mobile-main-menu"><li id="menu-item-251" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-home current-menu-item page_item page-item-250 current_page_item menu-item-first menu-item-251">Home
<li id="menu-item-252" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-252">World
<li id="menu-item-253" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-253">Lifestyle
<li id="menu-item-254" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-254">Fashion
<li id="menu-item-255" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-255">Sport
<li id="menu-item-256" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-256">Music
<li id="menu-item-257" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-257">More<i class="td-icon-menu-right td-element-after"></i>
<ul class="sub-menu">
<li id="menu-item-258" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-258">Food & Recipes
<li id="menu-item-259" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-259">Photography
<li id="menu-item-260" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-260">Recipes
<li id="menu-item-261" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-261">Travel
<li id="menu-item-262" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-262">Arts

Any help to get these updated categories to show up would be appreciated.

Calin
tagDiv Staff

Hi,

I think that you are referring to this ajax counter -> https://www.screencast.com/t/5CvJEXs3 this option is use only if you have an cache plugin to help you to keep count the view, you can check more about this in our documentation from here -> https://forum.tagdiv.com/ajax-view-count/
If you want to disable the view count you’ll need to deactivate this option -> https://www.screencast.com/t/2oe2I3uVB9 , the view count field in backend will still be there, but will no longer count the views.

Thank you!

Calin
tagDiv Staff

Hello !

Usually the issue about mobile version beign rendered on desktop is due to cache. Please make sure to use a cache plugin ( we do recommend using WP Super Cache: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/ )

Let me know if this was helpfull !

Thank you !

brush90
Participant
#0

Hi, I have a weird problem. Mobile version of my website is somehow affecting desktop version. Everything is fine, until I load the site on my phone. After that is mobile version appearing on the pc too. When I turn off internet on the phone, It takes few minutes and everything is ok, site loads desktop version. I tried clear cache, diferent browser – no progress.

Wordpress, theme and plugins are updated, there are no additioanal plugins activated (besides tagDiv plugins that comes with the theme).

Can you please help me? The site is http://www.takedown.cz

Thank you!

Calin
tagDiv Staff

Hi @Desde el murete,

From what I can see, you have a header template set, but on mobile version this is not displaying, is display the logo text.
Please make sure that you clear all cache and try again, also make sure that all them settings are set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you install/update the theme correctly -> https://tagdiv.com/update-newspaper-theme/

Usually this is a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can check hose topics with a similar situation ->
https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
https://forum.tagdiv.com/topic/sql-querys-high-cpu/

You can try this suggestion to Fix High CPU Load In WordPress -> https://www.ecenica.com/support/answer/fix-high-cpu-load-wordpress/
How to Fix Your High WordPress CPU Usage Problem -> https://www.hostwinds.com/blog/wordpress/fix-high-wordpress-cpu-usage-problem/

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that the php version is 7.1 or 7.2 not 7.3 also make sure that the wp-memory is at list 256MB.

Let me know the results
Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hi,

In order to remove the cloud template from search results you can disable this option from SEO Yoast -> https://www.screencast.com/t/RHkM6A9s
After the make sure that you have the last version of the theme, Newspaper v9.8 clear all cache and purge cdn.
After that ask the Google to recrawl your URLs -> https://support.google.com/webmasters/answer/6065812?hl=en

Thank you!

Calin
tagDiv Staff

Hi,

Please provide some more details, only on YouTube video is not working the Vietnamese symbol ? because for me this is working; in page using the tagDiv Composer -> https://www.screencast.com/t/KgZwD5uRAR -> http://prntscr.com/oyleanand in post using the shortcode -> https://www.screencast.com/t/o34NwreYzi -> https://www.screencast.com/t/MhGkumptWf

Please make sure that you do not have any plugin that provide conflicts, please deactivate all plugins that do not contain the “tagDiv” word in there names, clear all cache and try again.

Also you can update the theme to the last version (v9.8) -> https://tagdiv.com/update-newspaper-theme/

Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

ArisaAvena
Participant
#0

Hey,
What’s up with Instagram in the footer, it’s not refreshing anymore, there are 2 photos missing. I haven’t changed a thing, I purged all caches and it still doesn’t work.
http://popbookownik.pl

nathanresource
tagDiv Member

Hi, this appears to be either a cache problem, and the changes appear to be working.
Sorry for any inconvenience.

Vlad S
tagDiv Staff

Hello !

Unfortunately this issue comes from instagram. You will have to contact instagram support and let them know about your issue.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

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