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channeld
Participant
#0

Hi. Check this category page please
https://agreekadventure.com/europe/
This and all such pages, only show a number of categories with the rest being as a submenu/dropdown. I want all of them to show up, without dropdown. How do I set that?

Additionally:
• The subcategory/siblings links don’t show up in the AMP/Mobile menu. Only about 4-5 of them show up.
• In amp/mobile view and only in Category pages, the logo goes over the sandwich icon menu and the icon can’t be clicked.
• The newsletter subscription page at the end of each post doesn’t show in AMP/Mobile
• Should I set additional analytics code for the AMP pages? Now there is GA in the Analytics code (theme panel) AND an AMP related analytics script (as mentioned in the instructions) through the AMP Analytics plugin. But I also see a Theme Panel/Mobile Theme AMP analytics too.. So, what is the correct method to setup and track everything correctly?
• Is there a way to make in-content links bold and only them?
• When I am logged out and I want to test how to make a comment, there is some ajax trying to load but the login so to be able to enter comments is now loading at all. Why?
• When I click to see pages (not posts) through AMP/Mobile sandwich menu, the content of the pages is not shown! I checked with cleaned cache!!!!

Jeremypus
tagDiv Member

Hi Vlad,

I have checked the system requirements you specified. The only setting not compliant was PHP that has now been updated to 7.2. All the other requirements are superior to the minimum requirement.

After updating the PHP, the speed dropped even more. According to Google Speed insight, the website went from 38/39 to 36/37. Just a minor difference but not an improvement as well.

I have deactivated more plugins but with no results. It is very strange since with the previous theme and more plugins active my speed never dropped below 90.

For your reference, the website is on Cludflare and I have the following active plugins: Autoptimize, Async JavaScript, Breeze, Webcraftic Clearfy and WP Super Cache.

Any clue if there is some conflict here? Do you have any idea why after installing Newspaper the speed dropped so dramatically?

Thx for your help

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hello!

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

The Mobile Theme -> https://forum.tagdiv.com/the-mobile-theme/

If there is still a problem, please provide some more details and some screenshots.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Usually this is just a cache problem; please make sure that you clear all cache and try again.

If you are using a cloud header not the default header http://prntscr.com/oogvwv then you’ll need to edit that header template -> https://www.screencast.com/t/FkAe80JsuCo check the sticky menu, scroll until you see the sticky menu and click the menu and logo -> https://www.screencast.com/t/o6Z8zoJoWbFY

Hope this will help you!
Let me know the results!

Calin
tagDiv Staff

Hi,

Please make update to the last version of the theme v9.8 and check again.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Let me know the results!
Thank you!

komaradriant
Participant
#0

System status not detect litespeed cache?

Calin
tagDiv Staff

Hi,

This problem can appear because you have a background color set or a background image, please remove it, clear all cache and try again.

If this is not working please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hello @sthifer!

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Let me know the results!

Calin
tagDiv Staff

Hi,

I checked your website and the logo is change now http://prntscr.com/oofsvg I think that was just a cache problem.
If there is still a problem or you need help with the theme, just let us know!

Thank you!

Calin
tagDiv Staff

Hi,

Please provide some more details about the “bug” you are facing, some screenshots or a link to your website where I can inspect this problem.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Also please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you have the last version of the Newspaper theme v9.8 and make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme ( let only the plugins with tagDiv ), also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all your thumbs that you are using are set on retina and make sure that you clear all cache, after that check again with a deceive that have retina display.
If there is still a problem, please provide me a link to your website where I can check this problem.

Thank you!

mrozangir
tagDiv Member

Hello there,
I cleared the cache. I’ve disabled all non-theme plug-ins, but the problem continues. I also searched from different computers. Again my website crashed for a short time. Can you check again.

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.
Please provide a link to your website to can make a closer inspection to this problem, in this way I will be able to provide you a better answer!

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure to clear all your cache because we do not see what you see: https://www.screencast.com/t/FfKDxSMfe

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hi @metooreporter,

Usually there are some plugin conflicts or the theme status is not made as in our theme requirement.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Mobile theme plugin documentation https://forum.tagdiv.com/the-mobile-theme/

If there is still a problem, please provide some more details and some screenshots.

Hope this will help you!
Let me know the results!
Thanks.

Vlad S
tagDiv Staff

Hello !

We have reviewd your page but everything looks perfect on our side. Make sure that your view is not affected by cache.

Thank you !

Vlad S
tagDiv Staff

Hello !

We have reviewed your pages and used the search box and everything seem to be ok. If you think the problem still persists on your side, Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

themoneytools.org
tagDiv Member

Hello, thank you for the quick response.
I have done all you said: all blog post has the Comment box turn on, I do not have any Plug in for comment. I am using the theme child and have cleared all CACHE.
What do you mean “Please make sure that you do not have a plugin conflict with untested plugins”: How can I make sure that is not the case?
Only 3 of my latest blog post have the comment box, all the previous blog don’t. What else can I do since nothing is working right now

meri
Participant
#0

Hi,

I modified a page with the TD Composer.
Then I modified the content in the Mobile Editor but it tries to save indefinitely and never really saves the modifications, even after many minutes.
I cleaned everything with WP-Optimize, emptied all caches… same!

Can you kindly help?

Thanks

Vlad S
tagDiv Staff

Hello !

Without admin or cPanel we cannot identify any issue… We will have to see if you skipped something or there is something wrong.

Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

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