Search Results for 'cache'

In most cases this is a plugin conflict. It could be because of the latest theme update as if you use untested plugins, the new version could no longer be compatible with your plugins.

Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

It seems like you have a second footer showing up after the standard footer and content. This is strange. It could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Let us know how it goes.

Thank you!

Hi,

Ensure that you have correctly installed and set up the AMP according to our documentation from here -> https://tagdiv.com/amp-newspaper-theme/, clear all the caches, purge CDN files and check the results. If the problem persists, you need to check your additional customizations and your Analitycs section from the Theme panel and if you have some strange codes, you need to remove them and check the results. We had cases of gen in the past because of custom codes in the Analytics section.

Hope this helps and let us know how it goes!

Thank you!

Hi,

Please ensure that you have correctly installed the theme to the latest version of it via FTP way because this is the surest method, in this case, remove all of the untested plugins, update and enable the required plugins, clear all the caches, purge CDN files and check the results.

Hope this helps!

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

how to enable rich pins in wordpress -> https://elembee.com/how-to-enable-rich-pins-in-wordpress/

If this is not what you mean, please provide some more details.

Thank you!

Hi,

I think that you insert a custom css in theme that force the width of website to be set to full, please remover all code that you have insert in theme panel.

Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you for your understanding!

Hi,

We recommend using WP Super Cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Make sure if you have followed the steps from this guide if you want to achieve good theme results.

Thank you for your understanding!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Form what I can see in your screenshot all errors are related to ads -> https://www.screencast.com/t/dHuwozBDl9C

Thank you for your understanding!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
You need to access your host and use this code in your htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know how is works!
Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the problem is still there please provide some more details.

Let me know how is works!
Thank you!

Hi,

Please delete the social counter, clear all cache and add it again.
-> https://www.screencast.com/t/4vEjSocnRlc
-> https://www.screencast.com/t/QYRDrzZD
Also for footer Instagram
-> https://www.screencast.com/t/Ecfg8Wnmt2
-> https://www.screencast.com/t/r1JJMuljDJr

Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you for your understanding!

Hi,

Please make sure that after you hide the category of that flex block -> https://www.screencast.com/t/DCg8ZCyCW2T4 you clear all cache.

If there is still a problem please provide me a link were I can inspect this problem.

Thank you!

Hello,

These could be symptoms of low memory allocation. Please make sure you increase your WP memory and php version and memory as well.
Please follow this guide https://forum.tagdiv.com/requirements-for-newspaper/ and make sure everything in the system status is green.
Also you could make use of a the following guides:
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/

We also recommend this Cloudflare configuration
– https://forum.tagdiv.com/cloudflare-cdn/

For speedbooster you can disable the compatibility check like so:
– https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
Please also test without third party plugins as we have seen significant speed drops with certain plugins.

Thank you!

Hi,

Is possible that one one that code to provide this problem, please save those codes in a file and remove theme from the analytics, after that clear all cache and see if the problems still there, if the problem is gone, insert the ads one by one checking which of them create this problem.

Thank you!

Hi,

Please make sure that you set the background image like in our documentation -> https://forum.tagdiv.com/background-introduction/

Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there are still some problem please provide some more details and some screenshots.

Thank you!

Hello,

We received lots of issues regarding wprocket so please be careful when using this plugin. We recommend wp super cache as the base cache plugin. You can maybe try autoptimize with the default settings as we received far less complaints regarding autoptimize. Neither one of them is officially tested though so tread lightly.

Thank you!

Hi,

This is usually from lazy load, please check our documentation for Cloudflare (CDN) -> https://forum.tagdiv.com/cloudflare-cdn/
Also please deactivate all non theme plugins, clear all cache and try again, is possible to have some plugins that use lazyload or may it is a plugin conflict.

Please provide a link were I can inspect this problem, in this way I will be able to provide you a better answer.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Also this can be cause from lazy-load, please check our documentation for Cloudflare (CDN) -> https://forum.tagdiv.com/cloudflare-cdn/

If there is still a problem, please provide me a link were I can inspect this problem.

Thank you!

Hi,

Please make sure that the tagDiv Composer is activate.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please provide your website URL and some useful screenshots with your problems so I will be able to provide a more accurate response. Ensure that you have correctly installed the theme and AMP functionality according to our documentation, remove all of the untested plugins, clear all the caches, purge CDN files and check the results.

Thank you!