Search Results for 'cache'

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Catalin
tagDiv Staff

Hi,

Please re-download again the latest version of the theme from Theme Forest and install it via FTP way, clear all the caches and check the results. In the meanwhile, this issues has been fixed and you have to re-download the theme packet again.

Hope this helps and let us know how it goes!

Thanks.

Catalin
tagDiv Staff

Hi,

Check the screen! The change should be added in td_module.php. Also, try to re-download again the theme from Envato MArket and install it again, clear all the caches and check the results.

Thanks.

faithofgod
tagDiv Member

Hi Catalin,

Thanks for the help. Jetpack is not used on the site. When I cleared cache and disabled all plugins it still happens. For example the thumbnails in the categories drop down all show missing images. The site is https://www.TaughtToProfit.com

It is strange because the thumbnail that is linked in the code is a valid image that comes up if accessed directly. For example, this code in the menu:

Conscious Positivity Volumes 1 And 2: Meditation, Prayer, And Relaxation Music To Raise Your Vibration!

https://taughttoprofit.com/wp-content/uploads/2018/11/thumbnail-8-180×135.jpg in a browser brings up the thumbnail.

Calin
tagDiv Staff

Hi,

Our developers theme are working to improve the theme speed, and we hope that this problem will be solved.
Sorry for the inconvenience.
There are some guides here in the forum regarding speed optimization, you could read them and try what is suggested
https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
https://forum.tagdiv.com/cloudflare-cdn/

You can try some speed optimization if you want.

Thank you.

Calin
tagDiv Staff

Hi,

I’ve inspect your mobile menu and is seems to work just fine https://www.screencast.com/t/fWt4aEddMfe ( you need to wait until the page is full load ), but you need to optimized your website.
There are some guides here in the forum regarding speed optimization, you could read them and try what is suggested
https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
https://forum.tagdiv.com/cloudflare-cdn/

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please make sure that you have the last version of the theme.
Also make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
https://content.screencast.com/users/ncalex/folders/Jing/media/0647ceb7-6c16-478f-869b-b93e4a95156e/2018-10-11_1629.png

Also please deactivate all plugins that or non theme, clear all cache and try again.
Let me know the results.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
https://content.screencast.com/users/ncalex/folders/Jing/media/0647ceb7-6c16-478f-869b-b93e4a95156e/2018-10-11_1629.png

Also please deactivate all plugins that are non theme and clear all cache.
Also if you have visual Composer deactivate please deactivate it.
Let me know the results.

Thank you for your understanding.

agracjan
Participant
#0

Hi

I have problem with cloud templates. I created 4, but only see 1 and have info:

“Out of memory (allocated 524288000) (tried to allocate 72 bytes) in /home/theillest/domains/theillest.pl/public_html/wp-includes/cache.php on line 650”

and i dont have chance to edit my templates :/

What is it? Where is the problem and how i can fis this?

Calin
tagDiv Staff

Hi,

If I understand correctly you say that you can not change the template fro post after you publish the post, if is so please deactivate all plugins clear all cache and try again.
Also if the problem persist please provide some more details and some screenshots with the problem.

Thank you for your understanding.

Catalin
tagDiv Staff

Hello,

I guess that issues happen due because your images get stuck to opacity 0. This error happens due to your untested plugins used by you. Please disable all of your untested plugins (Jetpack), clear all the caches and check the results. If the problem is still there, please provide your website URL so I can take a closer look at it.

Thanks for your understanding!

twinkle4starms
Participant
#0

Hi tagdiv team,

I just notice today that the header of “Comments” is missing. Please check: https://ibb.co/2FFT1Ng
It should be like in your demo: https://ibb.co/wRJGZJW

I tried to deactivate some of the plugins and delete cache, still the same. I hope you can help me to fix it. Thank you.

hollymarie
Participant
#0

I recently activated the Mobile theme and AMP plugins for my site. Because I knew that they’re not compatible with page builder pages, I removed all page builder elements from my pages, so they’re just plain html now.

However, when viewed on mobile most of those pages simply disappeared the content with the Mobile theme and AMP plugin activated. It shows the header and footer, but absolutely none of the photos or text.

This seems to only be an issue with pages that previously had content with pagebuilder. My posts look fine on mobile with the Mobile theme and AMP activated.

I’ve obviously since deactivated those plugins since I couldn’t tell if it was one or both causing the issue. But I’d like to use them, and I’m not how to fix this. Is this a bug? Does the theme somehow think that the pages that have been scrubbed of pagebuilder elements are still pagebuilder pages that aren’t compatible?

I’ve gone back and carefully checked that there’s no pagebuilder elements remaining on the affected pages. I purged my caches, but I’m not sure what else to do.

Tuudi
tagDiv Member

Hi! I already found the reason – CDN cache on OVH server. I needed to delete all cache on OVH server.
Thanks for quick help!

Catalin
tagDiv Staff

Hello Tuudi,

I have inspected again your website and the images from your sidebar seem to be displayed as expected, as you can see here -> https://www.screencast.com/t/WrTW0JJv
Also, if the problem reappears, please notice that issues happen due because your images get stuck to opacity 0. This error happens due to your untested plugins used by you. Please disable all of your untested plugins (Jetpack), clear all the caches and check the results.

Thanks for your understanding!

Brujo
tagDiv Member

thanks for the reply, currently the wp-memory_limit is at 500, and I entered the code in .htaccess, clean the cache.
Now it allows me to edit pages and posts. Perfect. But I have all the plugins disabled … I try to enable one plugin at a time?
thanks

Calin
tagDiv Staff

Hi,

Please try to increase more the wp-memory_limit, also please add this code in .htaccess
https://www.screencast.com/t/ZvHNhdQI
If the problem persist please deactivate all plugins that are non theme clear all cache and try again.

Thank you.

Calin
tagDiv Staff

Hi,

If I understand correctly you say that this section do not appear to you https://www.screencast.com/t/3BmckAC1
Please try to deactivate all plugins that are non theme, clear all cache and try again.
Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you for your understanding.

Catalin
tagDiv Staff

Hello,

That section is destined for a featured image. Check if the featured image is loaded in order to achieve good results. Clear all the caches and check the results. -> https://forum.tagdiv.com/featured-image/

Thanks.

Tuudi
tagDiv Member

Hi Catalin,

Thanks for you answer. Problem is solved right now. My previous plugin Fastest Cache generated various of queries into database. That’s weird because I using this plugin since 2 years. WP Super Cache fixed a problem. Thanks!

Catalin
tagDiv Staff

Hello Tuudi,

Please notice that the number of database queries should not vary only if you made some pages changes and only if you have added more elements on pages, like blocks. For these queries, the theme uses wp_query and it does not have any custom library for database access. We recommend using a caching plugin to avoid loading these tasks every time. Our recommended and tested caching plugin is WP Super Cache.

Thanks for your understanding!

spu
tagDiv Member

Hi Calin,
Nope not working tried the steps you said, but still is not working.

Went back to the old permalink style too and cleared cache still not working.

Is there a way one of you can look into it via WP admin?

Regards

Calin
tagDiv Staff

Hi,

Please change the permalinks, save, clear all cache and try again, if it work go back and change how it was before.
Example https://www.screencast.com/t/x2DQFoiPb2

Thank you.

Calin
tagDiv Staff

Hi,

I’ve check your AMP url with this validator https://validator.ampproject.org/
https://www.screencast.com/t/ZgoBHm8Li
The result look like you have some plugins install that are inserting this in the theme
https://www.screencast.com/t/K1ekeECKoxWo
I think it is a thrive-headline-optimizer wordpress plugin.
Please deactivate all plugins that are non theme, clear all cache and try again.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

This can be caused by a plugin, please deactivate all plugins, clear all cache , re-save the permalinks and try again.

Also please read this topic -> https://forum.tagdiv.com/topic/520-error-with-td-composer-after-updating-to-newspaper-9-1/

Thank you for your understanding.

guischarf
tagDiv Member

Hello, Catalin.

None of that (in that entry) works.

– Raised memory to 128
– Included recommended lines in .htaccess
– This is development server. We have no traffic
– Do not use Yoast
– Do not use Cache (This is a development server)
– It is important to note that the problem only arises if the page is selected as the blog page, otherwise it all goes fine. If I deselect the same page from a blog page, it can be edited.

Is it enough if I send you FTP server login and WP login? Or do you need server credentials?

Thanks.

NOTE: PHP error log has this: [18-Sep-2018 17:10:04 UTC] PHP Notice: Undefined index: Newsmag in /home/biotikas/public_html/noticierodigital/cms/wp-content/plugins/td-composer/includes/tdc_version_check.php on line 26

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