Search Results for 'cache'

Hello,

Please make sure you update the social counter plugin by deactivating and deleting the current one you use and then installing it again from the main theme package.
Make sure you clear cache afterwards.

Thanks.

Hello nitewriter07,

If you want to have the latest version of the theme, you should download again the theme packet from Envato Market because there you will find the latest version of the theme. After this, install it via FTP way, clear all the caches and check the results. Check the plugins to be updated to the latest version of them.

Thanks for your understanding!

Hello macmandk,

Yes, the latest version of the TD Composer is included in the latest zip file from Themeforest. Check your version and update it. Clear all the caches and see the results.

Hope that help!

Thanks.

Hello cre8,

If you want to disable the Live Search you should comment out or remove the static function on_ajax from td_ajax.php from here -> https://www.screencast.com/t/yB6NVkYLig Clear all the caches and check the results.

Thanks.

Hello,

I have inspected your website and the images on the posts seem to be there. -> https://www.screencast.com/t/0WbizChsVeG4 Clear all the caches and check the results.

Thanks.

Hello kurdi,

Please provide your website URL and also, some useful screenshots of the problem so I can identify it. Before this, you should remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, you should try making a new clean install to another subdomain for testing and use only required plugins and then check the sorting functionality at our blocks.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello minamoto19,

Notice that we do not have any bad reports in this case until now, sorry! I suggest you make a new clean install to another subdomain for testing via FTP way, clear all the caches and check the results. Use the FTP way for theme updating because this is the surest method in this case. After you have followed this steps, check your results and see if the problem is still there.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello macmandk,

I suggest you make a new clean install to another subdomain for testing, clear all the caches and check the results. Remove all of the untested plugins, clear all the caches and check the results.

Thanks.

Hello Chris,

I have checked your website but the yellow line it seems to be there, as you can see here -> https://www.screencast.com/t/rFWmhnxMM Where is the problem? Try to clear all the caches and check the results.

Thanks.

Hello jmedina0107,

Please try again to make a new install via FTP way, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel access so we can take a closer look at it.

Thanks for your understanding!

Hello minamoto19,

Please notice that the first step for WordPress debugging is to disable all of the untested plugins, clear all the caches and check the results. Please notice that each theme is different from each other and any untested plugin can break it. Also, if the problem is still there, you should make a new fresh install to another subdomain for testing and check the results.

Thanks for your understanding!

Hello leanjucas,

Most likely, you are using the Cloudflare, Rocket Loader which causes this problem with your theme. Please remove all of the untested plugins, clear all the caches, use only our tested configuration for Cloudflare like this -> https://forum.tagdiv.com/cloudflare-cdn/ and check the results.

Thanks for your understanding!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Salutare,

Am testat site-ul si pe mac si pe telefon in Safari dar imaginile se vad fara probleme. Putea fi o problema de cache, dar se pare ca problema s-a remediat.

ENG
We have tested on both mobile devices as well as our mac but the images appear fine. It could have been a caching issue and it has been cleared since.

Multumesc.

Hi,

Seems the count is not quite accurate for Facebook (500 vs 540 fans). The plugin should synchronize every three hours.
This process could be affected by caching. You could try clearing the cache, go into the WP Super Cache settings and clear it, or press the admin bar delete cache button
– https://www.screencast.com/t/fQsQm7qcUDN
Let us know the results.

Thanks

Hello,

Please disable the yoast plugin and then disable all other plugins except the tagdiv composer. It could be a plugin conflict between the seo plugin and another plugin on your install. Remember to clear cache afterwards.
We cannot replicate the error on our end. The yost plugin does not provide any errors on any of our installs.

Thanks.

Hello dawoodafzal,

I suggest you make a new install to another subdomain for testing via FTP way, remove all of the untested plugins, clear all the caches and check the results.

Thanks for your understanding!