Search Results for 'cache'

Hello GraceCurtis,

Do you have updated the theme to the latest version of it? If not, update it via FTP way, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello bformhals,

I suggest you make a new fresh install via FTP way, remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel access for further investigation.

Thanks for your understanding!

Hello indraadam,

I have inspected your source page and I saw that you are using a lot of untested plugins which can interact with the theme core files and causes a lot of unknown problems. Please remove all of these, clear all the caches, purge CDN files and check the results.

Thanks for your understanding!

Maybe you did not clear the cache after enabling the setting
– https://forum.tagdiv.com/ajax-view-count/
Clear the cache and monitor the situation. The counts should be accurate after enabling the setting and clearing all caching.

Hi Sportguide,

If you do not provide me your website I cannot investigate it this issue, sorry! First of all, ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins which can interact with the theme’s core files and break the search functionalities, clear all the caches and check the results.

Thanks.

Hello fanauto,

Try to make a new install to another sub-domain for testing via FTP way, clear all the caches, purge CDN files and check the results. Also, check your server permissions to be allowed for theme and plugin installing in order to achieve good results.

Thanks for your understanding!

Hello Arafat,

Here is talking about our Gadgets demo which has own style for each element used in it. So, the simplest way is to install that demo if you like it and then, you will have the similar style with the demo. Another alternative for you would be to use such a custom CSS code for that element which you want to add to your sidebar section. Here is talking about block 9 which uses the module 8. Try to add the following code and place it in Theme panel -> Custom CSS area, clear all the caches and check the results.

The code is ->

.td_module_8 {
padding: 0 0 0 15px;
border-bottom: 1px solid #eaeaea;
margin-bottom: 6px;
}
.td_module_8 .entry-title a {
color: #888 !important;
}
.td_module_8 .entry-title a:hover {
color: #000 !important;
}
.td_module_8 .entry-title a:before {
content: '';
width: 5px;
height: 5px;
background-color: #f45511;
position: absolute;
left: 0;
top: 7px;
}
.td_module_8 .td-module-comments {
display: none;
}
.td_module_8 .td-module-meta-info {
display: none;
}

The result is here ->https://www.screencast.com/t/4w6lJQhqa7j

Thanks for your understanding!

Hi,

Please update to the latest theme version, the fix for the Instagram issues is part of the update. See the changelog in the themeforest page
– https://www.screencast.com/t/8zL2rNVd4

This is a theme update guide you can follow
– https://forum.tagdiv.com/how-to-update-the-theme-2/

Then all the Instagram related functions should work as before
– https://www.screencast.com/t/ufZ7hsAZZ
After the update be sure to clear the cache if you have any, or CDN if you use it. Clear the browser cache as well or test with different browsers.

Thanks

Hello Vsculac,

Please try to make a new clean install to another subdomain for testing via FTP way, clear all the caches and check the results. Increase the system status parameters to be according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
If the problem is still there after you have made this, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel access so we can investigate it closer your setup page.

Thanks for your understanding!

Hi,

Try in a different browser and see if it is the same. You could also contact your hosting provider and mention this to them, they might be able to fix this for you or at least provide some suggestions from looking at the error logs if there are any errors there.

What you could try before that, would be to deactivate all plugins except theme plugins (including cache plugins or cache service). See if this has any effect in the matter.

Thanks

Hello all,

Please try to update the theme to the latest version of it because the Instagram was fixed in that version. Clear all the caches and check the results.

Thanks.

Hello azarmi2kht,

Update the theme to the latest version of it which is NP 8.7.3, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello igrubio,

Update the theme to the latest version of it which is NP 8.7.3, clear all the caches and check the results.

Thanks.

Hello intelweb,

Please keep in mind that the above code which I gave you only hide the Post Views from the front-end and it does not disable the main functionality of it, only if you disable it from the panel. Clear all the caches and check the results.

Thanks for your understanding!

Hello,

The latest posts you exemplify in your screenshot comes from the page template. Please read this guide: https://forum.tagdiv.com/page-templates-2/
As for the colors section, this could be a plugin conflict so please disable all plugins except the tagdiv composer page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

For me your website loads quite quickly, homepage in about 2 seconds and posts in just under 3 seconds.
From what I can see there are some timeouts on some resources that are trying to load
– https://www.screencast.com/t/JYmeNiIOzI
Those seem to be related to a plugin
– https://www.screencast.com/t/HerqPcvvHbS
Also there a a few mixed content warnings related to some images. All of these could potentially slow down the website. Try to fix them and check again.

Also consider using caching if you do not already, we recommend the WP super cache if possible. There are also many speed optimization guides here in the forum

– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/

Thanks

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
As for disqus, sorry but we have not tested implementing third party plugin options into our amp plugin. Here is where the comments are being grabbed onto the amp template: https://www.screencast.com/t/NqJSblflHCH

Thank you!

Hello ShowbizCool,

Please notice that we do not have any bad reports in this case until now. Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins if you are using something like this, clear all the caches and check the results. If the problem is still there after this, please provide some useful screenshots with the error and also, provide your website URL so we can take a closer look at it.

Thanks for your understanding!

Hi,

The problems with the layout you were experiencing could be related to having both the composers active at the same time. When the tagDiv composer and also WPBakery page builder are active, there could be layout problems.
The tagDiv composer will be activated automatically as soon as the theme is installed or updated.
So if you used Visual composer elements to create pages, deactivate the tagDiv composer. There will not be problems with default theme elements such as blocks and grids but specific WPBakery items can be affected by the tagDiv composer.

1. That code should still apply. Once entered in the theme panel custom code section, the code will not be affected by updating the theme so it should apply at all times. I could take a look at this, if you will decide to update the theme again.

2. The socials were redesigned in version 8.6 I believe, they will not be the same as before. more about this here
– https://tagdiv.com/social-network-buttons/
In almost all cases when the socials were not displayed after updating the theme, it was either cache or CDN issues, or even the browser cache. We can take a look at this as well.

3. The latest theme version contains the fixes for the Instagram widget and also the social counter. So there would be no issue. From the user feedback we have Instagram works properly after updating to the latest version.

If you should decide to update again, first deactivate the tagDiv composer. Then clear all caching, purge CDN if used and also browser cache. Let us know, so we can take a look at the problems that remain if there are any.

Thanks