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have you tried to clear the cache?
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi,
The update will contain the same solution, the same modifications will be made in the theme Instagram file and counter plugin files.
@Talent10 Make the modification for the Instagram widget or counter plugin and then clear all caches, website caches, browser caches, CDN if used. The widget will work
– https://www.screencast.com/t/TeHWqCcIM9Qy
Hello,
The reverting back to the original template indicates a caching issue. Please only use wp super cache and these settings:
https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use a cdn, please use this guide: https://forum.tagdiv.com/cloudflare-cdn/
Thanks.
@dlr720 Try clearing the website cache as well, purge CDN if used. Clear the browser cache. The solution works so it could be a caching issue. If there is still a problem after making the modification for the Instagram widget we could take a look, send us an email at contact@tagdiv.com and provide admin login. Include a link to this topic in the email.
Hello Catalin, I just updated the theme. I’m good at 8.7.2 now and I emptied the cache of google chrome and safari on my iphone but I still have the same problem, nothing is displayed at the level of advertisements. I tried to contact google adsense but nothing more. What to do ?
Hi!
I have followed your guide as they have here: https://forum.tagdiv.com/7-days-post-sorting/
I do not have a cache plugin, but when I activate the 7-day option, the posts disappear …
Could you help me?
Thanks!
Yeah, works fine now. Do you cache images from Instagram somewhere locally with td_instagram.php? Because I cleaned everything I could and it didnt change. It took over night to show correctly, so I assume there is some local cache you store images in and it wasnt cleaned. And my question was where is it? 🙂
Hi,
The website loading speed is affected by many factors, like hosting server, plugins, page size etc. There are many guides here in the forum that can be useful in improving website loading speed. Some of them here
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
Begin optimizing the website and keep testing, improvements will start to show. Also be sure to check the theme requirements and system status
– https://forum.tagdiv.com/system-status-parameters-guide/
– https://forum.tagdiv.com/requirements-for-newspaper/
Thanks
Hi,
The same logo you set for the footer in the theme panel will be displayed on desktop and also mobile
– https://www.screencast.com/t/Wot2WKDRm
There is no specific setting for the mobile logo. Try clearing your cache and check again. If you could provide a link to your website we will take a look.
Thanks
Yes, obviously (I even use an addon to clear the cache and then use the hard refresh to reload the page).
Anyway i sent a mail at your email address.
Thank you, Bogdan! I will try to do it again.
Btw, I tried to activate the plugin WP Super Cache but couldn’t do it. I get this message: “This plugin is not allowed on our system due to performance, security, or compatibility concerns. Please contact support with any questions.”
Is this normal?
Hello Kley,
Do you have cleared all the browser caches? Try CTRL+SHIFT+R. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks.
I have interesting problem with updated files (td_instagram.php) and footer images. It doesnt work with original instagram account used on my website – it shows only header follow us on instagram, but no images bellow (instagram id zenydivky.cz). Check it on website zenydivky.cz
But when I try some other instagram account, it shows pictures fine. Tried it on other site I have where I never used original instagram account (id zenydivky.cz) and it shows pics fine there. So there must be something wrong on my site because I used account there before.
Do you cache images with td_instagram.php somewhere other than WP system cache (using Super Cache)? I mean where plugin stores images when it loads these. So I can check and clean that too.
Another idea – there is dot in instagram id (id zenydivky.cz) – could it cause that? Other instagram id I tested didnt have any dot…
I don’t know why but this problem is also on my demo site, not only on my production site. This happen even with CDN (CloudFlare: Cache+Minify), Cache and all external plugins deactivated and exclusively on the Twitch icon. I’ve also cleared the custom mobile CSS and re-installed the tadDiv mobile plugin.
Anyway, what about the rich snippet problem?
Hi,
Thanks for your appreciation.
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If the issue is still there afterwards, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you!
Hello Kley,
I have tested on my side and the Twitch social icon is there and works as expected, as you can see here -> https://www.screencast.com/t/kpIj4d4w Please try to clear all the caches, purge CDN files if you are using the Cloudflare and check the results.
Thanks.
Hi,
It will not work with any caching, not specific caching plugins. The super cache is the recommended caching plugin to be used with the theme, but that does not mean the mentioned sorting will work with it. Sorry for the inconvenience.
Hello architecture,
It could be some temporary js which causes this problem or something caches, CDN files, sorry! I have tested your website and now seems to work as expected, without any problem.
Thanks for your understanding!
Hello,
This should be extremely simple. I’ve read the tutorial and added my IG account handle in multiple formats, cleared cache, etc. I’ve even added Social Counter as a widget on posts, to no avail.
Please help.
Thanks,
Paul
Hi all!
Firstly, thank you for creating this great theme. It’s the best magazine theme for WP I have ever seen by far!
I have just one problem and I don’t know what’s causing it. I selected all my options in the Theme panel but those are not appearing in my website. I cleaned the cache but they are still not showing up. Is there a way to fix it?
Thank you again!
Hello,
Clear all the caches and check the results.
Thanks.
Hello badnursie,
Sorry but your website is almost empty! Do you have added some blocks to it? What exactly you do not make it? Please provide more details about this problem so I will be able to provide a more accurate response. Make sure that you are using the latest version of the theme installed via FTP way, clear all the caches and check the results.
Thanks.
Hello techorz,
Please notice that the problem with Facebook does not come from our theme but only from the Facebook stuff, sorry! Try to generate another Facebook App Key, clear all the caches and check the results.
Hope this helps!
Thanks for the message!
Hi,
A background color/image can be set for the whole website
– https://forum.tagdiv.com/background-introduction/
In the composer only rows and elements can have background, check the CSS tab
– https://www.screencast.com/t/g35OvlbtOoQ
The background image can be changed as you wish in the Theme panel->Background section. Maybe clear the cache as well after setting the new image. Let us know if you still have a problem.
Thanks
