Search Results for 'cache'

Hello TJPreneur,

I have checked your page source and I noticed that you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues. First of all, try to disable all of them, leave just Visual Composer to active and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Clear all your caches and check the results.

Hope this helps and let us know how it goes!

Thanks the message!

Hi,

Please follow this topic here – https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/ and edit the htaccess file by adding the code from the link. After you add the code in htaccess, please make sure you clear cache as it will be affected by it and also reset the cdn files.

Thanks

Hello roqeem,

I have checked your website and I saw that you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues. First of all, please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. After this, you should check your Tag Template settings from Theme panel like this -> http://screencast.com/t/OsifrclIW and check if the corresponding sidebar for Tag pages is valid.

Hope this helps and let us know how it goes!

Thanks for the message!

Well caching is what it is. It will show changes after it;s cleared. This is a very important role of the caching plugins. It is not an issue.
This is what caching does but just to be on the safe side please use this guide:
https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello genoze,

First of all, please ensure that you have respected our list of requirements for our product, like this -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, try to update the theme to the latest version of it and also, all the required plugins which come bundled with the theme, clear all your caches and test it again. Basically, the latest Fatal error is happening due old version of Visual Composer. Try to update it and check the results.

Thanks for your understanding!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer and bbpress, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello dprince0011,

Please ensure that you are using the latest version of the theme (Newspaper 7.6) and Social Counter 4.1, otherwise, please try to update them only via FTP because this is the surest method in this regard. Also, please ensure that you have right set your Social Facebook Counter according to our documentation here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ Try to clear all your caches and test it again and see how it will work.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello emirza,

You should use the Facebook Debugger and pull scrape again to refresh the page. Clear all your caches and check the results. It should work as properly. For more information about Facebook Debugger, check the guide here -> https://forum.tagdiv.com/facebook-share/

Thanks for the message!

Hello,

It could be the auto optimize plugin or other third party plugins used. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

We only got the logos problem in the mobile theme plugin. If the plugin is deactivated the logos show properly as the screenshots I provided above show. You might have something else affecting your theme that is preventing facebook’s browser from grabbing the correct information. Try to disable all plugins except visual composer, clear cache and reset cdn files. Then test again.
Thanks

Hello davider,

Try to make a full backup to your data, remove the old theme and install the latest version of it via FTP because this is the surest method in this regard. Clear all the caches and check the results.

Thanks for the message!

Hello,

This probably means you have a powerful caching enabled. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
As for a cdn server: https://forum.tagdiv.com/cloudflare-cdn/
Also please contact your host and ask for them to disable any hosting cache that might be provided as this tends to be the case more and more.

Thank you!

Please also clear all caching as it could still be fed through the cache.

Thank you!

Hello twoems,

Please keep in mind that the theme only increments this post view count and do not decrease it, sorry!
However, I guess that you have installed a plugin with this functionality which can interact with the post view count feature and cause this problem. You should disable all of these, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, please notice that you can edit this number of your post view count from your Theme panel, like this -> http://screencast.com/t/4wsBgX0Wu and then from here -> http://screencast.com/t/LEncLcfg7V you can change the value for your post views.

Thanks for the message!