- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
- TutorialsWhat is Ajax preloading?
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
Thanks for the reply Bogdan, but unfortunately its not that as I don’t use WP Super Cache I use W3 Total Cache.
Facebook browser doesn’t load the mobile version, it loads the responsive one. It doesn’t load the logo correctly on it either.
I hear what you are saying about being registered as an official browser, but the reality of the situation is that a very high percentage of visitors will come from Facebook mobile, and will see a broken site if they do. This means that your theme is no good for anyone who wants Facebook traffic (e.g. Viral News sites).
Is there a workaround where the logo can be loaded from somewhere else when someone arrives from a mobile device?
Hello,
Until about an year ago w3 total cache was the tested and recommended plugin to use with our theme but it became a very large plugin and has lots and lots of settings and these created more and more problems with our theme. You can use it if you have the proper knowledge to set it up so it does not affect the theme. But we had to give it up because of too many problem reports we had with this plugin and the problems it created for us when updating the theme. On each update we have to adjust the theme for the plugins as well and w3 total cache proved to be pretty difficult to keep compatible with our theme. SO the decision was made to move over to the plugin created by the wordpress developers which is wp super cache.
Thank you!
Hi, You can try to see if the mobile theme is to blame or the standard responsive version of the theme. We also know of an issue with wp super cache that could interfere in this process:
https://forum.tagdiv.com/topic/mobile-theme-problems-3/#post-133756
We understand your frustration but unfortunately facebook is not registered as an official browser. You can take a look at any themeforest theme and you will not see any compatibility with the facebook browser as it;s not a standalone official browser.
To make sure you have the best experience possible, we recommend using the most up-to-date version of one of the following browsers:
Mozilla Firefox.
Safari.
Google Chrome.
Internet Explorer.
Opera.
Microsoft Edge.
Thank you!
Please ready your theme with w3t total cache
Sorry for this stupid question but why “WP Super Cache” is preferred to “W3 Total cache”?
I always use “W3 Total cache”…
Hello ayo1w,
I have inspected your website and I saw that you are using some untested plugins which can interact with the theme packet and cause a lot of unknown issues. Try to disable all of them and install only required plugins, clear all your caches and check the results.
Thanks for the message!
Hello,
Well if the plugin caused the issue, it means that there is most likely a setting in the plugin that causes this issue. WPML is not tested with our theme so i cannot say for sure. It could conflict with another plugin not just the theme. Try this: Disable all plugins except wpml and visual composer, clear cache and reset cdn files. And check if the category filters work properly.
Thanks.
Hi,
The comment count is disabled if you disable it from the theme panel. You might have caching enabled and that is probably why the comments were not yet gone as they are fed through the cache. Please clear all caching.
Thanks.
Hi,
If you are missing any theme options you should create a fresh install of the theme by following this guide:
https://forum.tagdiv.com/how-to-update-the-theme-2/ and checking for any plugins that can cause conflicts with the theme. DIsable all of them except visual composer and then clear cache to see if there is a plugin conflict going on.
Thanks.
Hi,
Yes, I have tried with the mobile theme. If I did not check the open graph in seo yoast it behaved exactly as you described. But once I enabled the facebook OG image, it worked as expected. I tested on mobile phones with the mobile theme active.
Try to disable all plugins except visual composer and seo yoast, clear cache and reset cdn files. Then test again. maybe there is a plugin conflict somewhere affecting the og image.
If you still have trouble with this please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this topic.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If the problem is still there contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this topic so we can trace the email if it should go into ‘spam’.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi Mark,
You should also check for plugins as this is a very common issue when there is an incompatible plugin with the theme. The theme js is the first to break. The correct steps for debugging such an issue is to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
I hope this helps.
Thanks.
Hello, In latest update, there is no option to choose where the inline ads showing. I want to set inline ads to show after first paragraph.
What i have do:
1. deactive all plugin but visual composer
2. purge all cache in wp rocket and cloudflare
3. there are no custom code or else in template.
still not showing.
Hi,
Plugin conflicts are the number one reason for disappearing images. I have checked your site but only the posts that do not have featured images showed the placeholder. The rest of the images display properly: http://screencast.com/t/Gg50eleR
If you still have trouble with images try to disable all plugins except visual composer clear cache and reset cdn files.
Thank you!
Hi,
This could be a plugin conflict so please disable all plugins except Visual Composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thanks
Hi,
Wp super cache has an issue in the current version. Please use this topic to fix it until the plugin is updated:
https://forum.tagdiv.com/topic/mobile-theme-problems-3/#post-133756
Thank you!
I tested this on our testing site (using the latest theme version and latest seo yoast version) and it works as expected. Simply check this option and it works: http://screencast.com/t/P5vdTumeJ
Please disable all other plugis except visual composer, clear cache and reset cdn files.
Thank you!
Hello, I have follow this documentation, but it doesen´t work.
https://forum.tagdiv.com/cache-plugin-install-and-configure/
The Plugin cache the same code for desktop and mobile, so i have conflicts with the Design.
On Mobile Device the Cache Plugin Show the desktop edition, when this was load in cache at first.
What is the problem?
Hi,
If you are using a child-theme this could affect the functionality so try switching to the main theme. Also disable all the plugins except Visual Composer and clear the cache. Hope this helps
Thanks
Hello Kingsley,
This seems like a caching issue to me. Please use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use a cdn server we recommend cludflare and only these settings: https://forum.tagdiv.com/cloudflare-cdn/
There is also a trend now for hosting companies to provide caching for all users from the server side. Please also contact your host and have them disable any caching from the host.
Let us know how it goes.
Thanks.
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If you still cannot get the default sidebar to work, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this topic so we can identify you.
Thank you!
Happy New Year to all,
I wonder if I could get some help please. I am using the Newspaper 7 theme and find it to be perfect for my website and proposed business however I have one major problem. The pages are not updating. The only page that updates is the home page, every other page sticks.
I have cleared my cache but that doesn’t seem to work and I have also downloaded the plugin WP Super Cache by Automatic. I have selected all the recommended features within this plugin but still no joy with the pages updating. I have also checked other browsers and the issue is the same.
My website is very dependent on RSS Feeds and I use the excellent plugin RSS Aggregator to feed the content into the website. This is doing its job really well but as I say, the pages are not updating with the new feeds and posts. I am really at a loss with this and very frustrated as my website is useless unless the pages update automatically so any help would be very much appreciated. You can check the website out at http://www.yourgolfdigest.com.
Many thanks,
Kingsley
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
