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Hello,
I have installed W3 Total Cache, now the view counter of the Newspaper theme does not count the views of a post correctly anymore.
Could you let me know what I have to change to make it work again? Or is Newspaper totally incompatible with W3 Total Cache?
Thank you!
Bye, Sebastian
Thank you. I apologize for the double post. I did activate the ajax post and cleared all my cache from google chrome and after 40 minutes no change, still the same.
Hello,
The post views are being cached so you will have to activate the ajax post count: https://forum.tagdiv.com/ajax-view-count/
Let us know if you still have issues with the views afterwards.
Thank you!
Hello,
It seems to work fine now: http://screencast.com/t/rldiNKM6h
The plugin is not a live count and is affected by cache. Facebook takes a bit of time before it updates.
Thank you!
Hello all,
First of all, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins. It is possible that your untested plugins if you are using something like that, can interact with the smart list code and cause a lot of unknown issues because all of these features are too complex and has a more sensible code which offers to the theme a behavior vulnerable.
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer. Provide the link to this topic so wee can easily identify you.
Thanks.
Hello hasrypost.com,
First of all, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins. If your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link of this topic so we can easily identify you.
Thanks for the message!
Hi,
Well the iframe seems to work as expected on both the main content and a sidebar created in visual composer on a split row:
http://screencast.com/t/3oDzyRlV. Here is the back-end: http://screencast.com/t/vinijFYhmk
It seems that the iframe works fine. Please check your site an d disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Thank you!
Hello,
This is clearly a caching issue so you should switch your caching method. We only recommend wp super cache with our theme but we cannot say for sure about server side cache. You will have to try with a different caching solution as there is no alternative we can provide.
Thank you!
Hello Savas,
It could be most likely a caching issue. Please try to clear all of this. Also, please notice that our caching plugin recommended is WP Super cache. If you have some untested plugins on your website, please try to disable all of them and install only the plugins that come bundled with the theme and rule out any conflicting plugins.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello ezenwa1,
Please ensure that you are using the latest version of the theme (Newspaper 7.4) with the latest version of required plugins (Visual Composer 4.12.1 and Social Counter 4.1). Clear all your caches, purge CDN files if you are using the CDN system and check the results. Also, you have clear the server cache and if you do not have any access for this you will have to request this task to the hosting provider to do this.
You can send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, there you can provide some screenshots so I can saw the problem. Provide there the link of this topic so we can easily identify you.
Thanks for your understanding!
Hello KEN SONODA,
Please ensure that you are using the latest version of the theme (Newspaper 7.4) with the most recent version of required plugins (Visual Composer 4.12.1 and Social Counter 4.1). Also, make sure that you have fully updated the theme via FTP way because this is the most precise method in this regard. For more information about this, please consult the documentation here -> https://forum.tagdiv.com/install-via-ftp/ and here -> https://forum.tagdiv.com/installing-demos/
Also, if your problem is still there, please try to make a new clean install from scratch with the latest version of the theme, purge CDN files you are using the CDN system, clear all your caches and check the results.
Hope this helps!
Thanks for the message!
Hello football5,
First of all, please make sure you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/ and increase your system status parameters according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Also, if you are using the Visual Composer on posts, please try to disable it for this because the VC is not tested on posts, and you can encounter some delays because of this. Clear all your caches and test it again.
Thanks for your understanding!
Hi
Please make sure that you update the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ also try to deactivate all plugins except Visual Composer, clear all caches then test the site again.
Let me know ho it goes and if the problem persist please provide your site url so I can have a closer look.
Thanks!
Cleared cache and issue still exists. The site is http://www.radass.com/
Hi
I followed the new tutorial, uploaded the new sprites and changes the lines of code and css but no luck
the icons doesn’t appear (http://www.greenplanner.it/2016/10/18/forum-terra-italia-sviluppo-sostenibile/)
the linkedin icon is void and the whatsup contains the linkedin one…
can you help please?
N.B. I deleted the cache obviously
Hi
You can use the default page template for pages and the latest article list won’t be displayed anymore: http://screencast.com/t/LSCtGTxkwUx
You can use top bar 3 for layout: http://screencast.com/t/9qbbYUnC then use this css in theme panel > custom code > custom css: http://screencast.com/t/d3ceP227f
.td-header-sp-top-menu {
float: none!important;
}
.menu-top-container{
float: right!important;
}
Please make sure that the parameters from system status have the values indicated here: https://forum.tagdiv.com/system-status-parameters-guide/ and also try to deactivate all plugins except Visual Composer, clear all caches then test the site again.
Let us know ho it goes.
Thanks!
Hi
The zoom effect works fine on my side with google chrome or Firefox browsers. If yous still have this issue try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re suing then test the site again. Also make sure that you update the theme according with our documentation.
Thanks!
Hi
This issue may occur because of W3 Total Cache plugin which if is not properly configured can take a huge amount of RAM. You can try to enable only page cache from plugins options and deactivate the other options. You can also try WP Super Cache plugin and check if the issue is still there: https://forum.tagdiv.com/cache-plugin-install-and-configure/ If the issue is still there try also to increase the wp-memory limit: https://wordimpress.com/how-to-easily-increase-wordpress-and-phps-memory-limit/
Hope this helps!
Thanks!
Hi
Theme’s settings are stored in database and they shouldn’t be deleted after the panel is saved. Please make sure that the parameters from system status have the values indicated here: https://forum.tagdiv.com/system-status-parameters-guide/ and also try to deactivate all plugins except Visual Composer, clear all caches then test the site again.
Let us know ho it goes.
Thanks!
Hi
I’ve checked a few posts from your site an both mobile and desktop devices and the featured image is properly displayed: http://screencast.com/t/TVqrFaVP0vv – http://screencast.com/t/7CEwDwTTt4K If yous till have this issue try to clear all caches, purge the cdn files if you’re using then test the site again.
If the problem persist please provide a link where we can inspect it closer and we will get back to you as soon as possible.
Thanks!
HI
@hermesaajr yes it could be a issue caused by cache so try to deactivate the varnish cache from the server then test the site again.
Thanks!
Hi
I’ve checked your site and mobile menu works fine now: http://screencast.com/t/t4opXnZLHmQN If you still have this issue try to clear all caches, purge the cdn files if you’re using then test the site again.
Let us know ho it goes.
Thanks!
Hi Football5,
Was fresh 🙂 but is a clean DB (allways theme and only 3 plugins: VC + Yoast Premium + Speed Booster), I mean without residual stuff.
So the circle is little: theme or one of this 3 plugins.
I’m not sure, maybe is Yoast 3.7.0/1 coze I see something in his support forum. Right now seems that Speed Booster plugin even if move CSS/JS to the bottom, Google throw render-blocking for all content less the homepage.
I don’t want to downgrade for the moment to Yoast 3.5.2 because I want to see if we can replicate again the slow down for internal linking.
VPS – Memcached / Zend OPcache – all pages load in 0,3 – 0,5 sec.
Hi
Try to deactivate all plugins except Visual Composer, clear all caches and also make sure that you added the full width image in post content: http://screencast.com/t/QMWodnXnmcCf
Let us know how it goes.
Thanks!
