Hello rahulroushan,
Unfortunately, this such an error happens due to your server or hosting provider and not from our theme. However, ensure that you are using the latest version of the theme install via FTP way, remove all of the untested plugins, clear all the caches, purge CDN files and check the results. -> https://forum.tagdiv.com/install-via-ftp/ -> https://forum.tagdiv.com/requirements-for-newspaper/
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your setup page. Also, provide there the link to this conversation so we can quickly identify you.
Thanks for your understanding!
Hi,
First of all, I will recommend you to make a full backup to your database to avoid losing all of your data. After this, make a new install to another sub-domain for testing, for example, install only the plugins that come bundled with the theme core files, purge all CDN files if you are using any CDN system, clear all the caches and check the results. Check the theme’s requirements to be according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ All the data will be loaded to your database and you should not lose anything but to be safe, make a full backup before.
Thanks for the message!
Hello dumagroup,
Remove all of your untested plugins, purge CDN files, clear all the caches and check the results.
Thanks for your understanding!
Hello vineetaggar,
Do you have correctly set up the featured video for that post? Please check the documentation from here -> https://forum.tagdiv.com/featured-image-or-video/ If the problem is still there and if you need more assistance in this case, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your setup page. Also, if you are using some untested plugins, you should remove all of them, purge CDN files and check the results. You should provide the link to this conversation at our email so we can quickly identify you.
Thanks for your understanding!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello jaypabs,
If the problem does not come from caches, it seems to be an issue caused to your another untested plugin. If you are using something like this, clear all of them, purge CDN files and check the results. Also, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page.
Thanks for your understanding!
Hello,
Please check the screen options: https://www.screencast.com/t/Dn31bkE5VgqP
If it still will not show up, please check plugins. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi Catalin,
I did that and it looks like this now. I want to see the banner in full size.
I think you face a caching issue. Please only use wp super cache and these settings:
https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also please check your CDN. We can only recommend caloudflare: https://forum.tagdiv.com/cloudflare-cdn/
Thank you!
Hi,
You simply create a new sidebar like so: https://forum.tagdiv.com/sidebars-tutorial/
Then you add your favorite block to it using the appearance-widgets section: https://www.screencast.com/t/cDnnPwMhG
Once you place the block on the sidebar, the block settings will show up. in the filter section, you can filter most popular posts: https://www.screencast.com/t/QNqA0Xm2L
Please use this guide to learn more about the block settings: https://forum.tagdiv.com/block-settings-tutorial/
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
I am using Newspaper/City news and trying to achieve this kind of banner.
Screenshot
Can you help me?
Hello,
Please check these guides for proper page speed optimization:
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
We also recommend this Cloudflare configuration
– https://forum.tagdiv.com/cloudflare-cdn/
For speedbooster you can disable the compatibility check like so:
https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
Maybe you have a permalink issue or a plugin conflict that affects the permalinks.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hey — me again!
Also noticed that in-body images are going really, really small.
Example:
https://stevivor.com/reviews/yakuza-kiwami-2-review-have-bike-will-smash/amp/ in-body images are really small and then blowing up to the size of the browser window (https://cdn.stevivor.com/wp-content/uploads/2018/08/Toylets-30×19.png is one, as an example).
Any fix?
Thank you for your reply. I updated everything, don’t use other plugins but yours. I don’t have a CDN system nor I use a wp caching plugin at the moment. Cleared browser cache and tested with other browsers and machines as well.
The shop page won’t change.
In the Woocommerce status I see that the Shop Page indicated is the one I designed, but when I open it, I keep seeing the default one. If I select another page as Shop Page, then the one I designed shows correctly. It is as if Woocommerce wants to show only its own Shop Page no matter what.
So I installed the plugin “Show Current Template” and the template for the Shop Page is always “archive-product.php”
In the Woocommerce System Status page, at the bottom, I see:
Overrides:
Newspaper/woocommerce/archive-product.php,
Newspaper/woocommerce/single-product.php
Hi,
Do you have updated the theme to the latest version of it? Remove all of the untested plugins, purge CDN files, clear all the caches and check the results.
Thanks for your understanding!
Hello rsingh,
Make sure that you are using the latest version of the theme, installed via FTP way, remove all of the untested plugins, purge CDN files and check the results. Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Thanks for your understanding!
Hello aresglez,
Please check more deeply this documentation from here -> https://forum.tagdiv.com/footer-templates/ Also, ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ purge CDN files and check the results. Also, please notice that you can try using the Footer Page functionality from here -> https://www.screencast.com/t/wnDKaeyGqQj
Thanks for your understanding!
Hello tgarmon032071,
Do you are using the latest version of child theme which come bundled with the latest version of theme packet? I have checked your website and it seems that your CSS is not delivered and you have a lot of errors through your console, sorry! Please make a new clean install to another sub-domain for testing, use only the main theme version, remove all of untested plugins if you are using something like this, clear all the caches, purge the CDN files and check the results.
Thanks for your understanding!
Hi,
We could take a look if there are problems. There would be nothing special about the update, same as always. Update the theme, update the plugins, clear all caches or CDN.
Send us an email at contact@tagdiv.com and mention the problems you are having in detail. Include a link to this topic in the email. We may need to deactivate all non-theme plugins for testing.
Thanks
Hi,
Seems some images are served from here
– https://www.screencast.com/t/rEbet4LXfa
From what I can find online that is a CDN provider
– https://support.stackpath.com/hc/en-us
Are the images you mention present in your media library? You could be using a CDN for the images, that is where the image path and uploads folder seems to point to.
Thanks
