Search Results for 'child theme'

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
You need to access your host and use this code in your htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know how is works!
Thank you!

Hi,

This problem in most cases are caused by low wp-memory.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

Please try the same suggestions if your problem is similar. In most cases, 500 errors are caused by low wp-memory.

Thank you

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
As for putting an image for a category, there is no such option. The category template requires a background image, not a featured image. Please add a background image for your category.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

The child theme is to make changes in theme files and set them there to do not be override when you make a theme update, if you do not want to change the post templates is no need to copy them in child theme.
Please check our documentation for Child theme -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Also this can be cause from lazy-load, please check our documentation for Cloudflare (CDN) -> https://forum.tagdiv.com/cloudflare-cdn/

If there is still a problem, please provide me a link were I can inspect this problem.

Thank you!

Hi,

Please make sure that you made the settings like in our documentation -> https://forum.tagdiv.com/login-how-to-enable-user-registration/

Also please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Hi,

Please make sure that you made the settings for amp like in our documentation -> https://tagdiv.com/amp-newspaper-theme/

Please make sure that you do not have a plugin conflict that create that amp errors, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

This problem in most cases are caused by low wp-memory.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

Please try the same suggestions if your problem is similar. In most cases, 500 errors are caused by low wp-memory.

Thank you

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the problem is still there please provide me a link were I can inspect this problem.

Thank you.

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
You need to access your host and use this code in your htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know how is works!
Thank you!

Hi,

Usually this is happen when you change the url for articles
Please check our documentation for:
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
Child theme support -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

After theme update please check the theme plugins to be updated and activate in specially tagDiv Composer and tagDiv Cloud Library if you are using elements from cloud -> https://www.screencast.com/t/aNq9x55w

If you make an update to the theme all settings from theme panel will remain, only the changes from theme files will be override, so first you’ll need to make a full backup to your website ( the files that are change in child theme will not be override ).
If you are using child theme please deactivate it until you make the update.

Thank you for your understanding!

Seems I missed the other question. I have checked the website, indeed the ajax pagination is not working when used. I tried in the menu and in blocks, no next posts are displayed after using the pagination.

The first thing to check are plugins, theme modifications, code entered in theme files or theme panel, or child theme. Also try to increase the max-execution time to 300 as recommended in the guide.

Hi,

1. Please make sure that you have install the theme like in our guide -> https://tagdiv.com/how-to-install-newspaper-theme/
Try to install it via FTP.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

2. I check this problem, and is look like there is some css style that override the default css, please use this custom css to fix this problem
.tdm-header-style-2 .menu-td-demo-header-menu-container{
margin-left: 62px;
}
Set the code in Newspaper>Theme panel>Custom code>Custom css

3. You can adjust the height/space above/below the news thicker using the tagDiv Composer -> https://www.screencast.com/t/0ZysxuMh

If there is still a problem, please provide me some more details, some screenshots or a link were I can insert those problems.

Thank you!

Hi,

Please try this custom css
div.jetpack-likes-widget-wrapper:nth-child(3) {
display: none;
}
Please clear all cache after you set it in theme panel>Custom code>Custom css

Hope this will help you better!
Thanks

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please check if the WP-debug is set to false in the WP-config file, then check if the warnings are removed.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem please provide some more details and some screenshots.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please check if the WP-debug is set to false in the WP-config file, then check if the warnings are removed.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Usually when you are on desktop and you are redirect to a mobile version of your website it is a cache problem, I would suggest as a first step to clear the cache then deactivate the caching plugin temporarily. Then check if the problem is solved.
The WP Super Cache is one of the plugins that was tested with our theme and was fully suported by our theme; this is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ
How to use WP Super Cache -> https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

The Gutenberg is now the new WordPress editor and this will be use as default when you make a new post, if you want to use the element classic from Gutenberg you need to add it -> https://www.screencast.com/t/TUwQI76tbNNM or you can install the classic editor plugin and replace the Gutenberg https://ro.wordpress.org/plugins/classic-editor/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you for your understanding!