- NewspaperChild Theme Support
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperHow to Update the Newspaper Theme
- NewspaperWhat’s Included in the Newspaper Theme Package
- NewspaperFlex Block Settings Guide
- NewspaperPrimary Category: Build a hierarchy for your website
- NewspaperBreadcrumbs
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
Hi,
Please make sure that you have the last version of Newspaper ( v9.6.1).
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Thank you for your understanding!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Also please make sure that you have the last version of theme, before to make the update please make sure that you make a full backup to your website.
Please follow our documentation for How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
After theme update please check the theme plugins to be updated and activate in specially tagDiv Composer and tagDiv Cloud Library if you are using elements from cloud -> https://www.screencast.com/t/aNq9x55w
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Also please make sure that your Cloudflare (CDN) is set like in our documentation, make sure that you disable the Rocked Loader -> https://forum.tagdiv.com/cloudflare-cdn/
Thank you!
Hi,
Please make sure that you follow the update of theme like in our documentation -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Install via FTP – https://forum.tagdiv.com/install-via-ftp/
Install via WordPress – https://forum.tagdiv.com/install-via-wordpress/.
How to Update the Newspaper Theme for WordPress – https://tagdiv.com/update-newspaper-theme/
If you have child theme please deactivate it until you update/install the theme.
We recommend to be made via FTP.
Thank you!
Hi,
Unfortunately the child theme will not work for mobile theme plugin, the child is working only for theme, sorry.
For the moment there are not so many options for customize the mobile theme -> https://www.screencast.com/t/YuiOASFbul7 but I think that in coming updates this will be possible.
For the moment the only option to customize the mobile theme is to make the checks in mobile files
Thank you!
Hi guys! I want to customize the MOBILE THEME plugin template. How can I best do this (create a child theme or something like that)?
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ
How to increase page loading speed -> https://tagdiv.com/how-to-increase-page-loading-speed/
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If the problem is still there please provide me a link were I can inspect this problem.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Hi,
Please make update to v9.6.1 follow our documentation for How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme please deactivate it, clear all cache and try again.
Thank you!
Hi,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;
If the issue is still a problem, please deactivate all non-theme plugins and child theme ( if you are using child ).
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error
Please try the same suggestions if your problem is similar. In most cases, 500 errors are caused by low wp-memory.
Hope this helps!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme please deactivate it, clear all cache and try again.
The cloud library seems to work alright at the moment, may have been something temporary with the servers. Let us know if you have any further problems with it.
Thank you for your understanding!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme please deactivate it, clear all cache and try again.
How to install and update plugins – https://tagdiv.com/how-to-install-plugins-and-update-plugins/
Theme Install Guide – https://tagdiv.com/how-to-install-newspaper-theme/
Thank you for your understanding!
Hi.
I’ve deactivated all plugins. Same problem with ‘home’ page. (http://mrrwebdev01.org/wp-admin/post.php?post_id=29283&td_action=tdc&tdbTemplateType=page#/) (http://mrrwebdev01.org/wp-admin/post.php?post=29283&action=edit)
Also, there is no child theme in place.
Romania has been whitelisted.
I’m sending WordPress credentials in an email now.
Thanks again.
Hi,
Your share buttons have set opacity 0 -> https://www.screencast.com/t/LoIGJfuqtO3 -> https://www.screencast.com/t/iMqOJAPM
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme please deactivate it, clear all cache and try again.
Thank you!
Hi,
Please make update to v9.6.1 in this version
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme please deactivate it, clear all cache and try again.
The mobile theme is a plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to use for pages that are made with builders ( tagDiv Composer, WPBakery ) only the classic editor also for mobile theme the content for pages need to be set in mobile editor -> https://www.screencast.com/t/ebUIzt4se
Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
If there is still a problem an you want to go back to version 8.8 you can send us an email at contact@tagdiv.com , Include a link to this topic in the email, and ask for that version of newspaper.
Thank you for your understanding!
Hi,
Please try with Gutenberg and add the classic element -> https://www.screencast.com/t/LNZeds8q6K
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme please deactivate it, clear all cache and try again.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7/7.1/7.2
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme please deactivate it, clear all cache and try again.
Thank you for your understanding!
Thanks for the response. Very helpful, though I had looked through and through and found both answers.
I think I’ll stick to controlling my header via Child theme code. I’ve been able to add the trending news block with the code:
echo td_global_blocks::get_instance('td_block_trending_now')->render(array(
'sort' => 'random_posts',
'category_ids' => array(4,1,5),
'limit' => 10
));
Many thanks and AWESOME work with the THEME and the API!
Hi bob,
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict, please deactivate all non-theme plugins, also if you are using child theme please deactivate it, clear all cache and try again. The country is Romania -> 5.2.168.55! You should send us an email at contact@tagdiv.com with your log-in information (wp-admin) for more deeper investigations.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7/7.1/7.2
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme please deactivate it, clear all cache and try again.
Thank you for your understanding!
Hello,
I’ve got a site using some heavy custom page via toolset. For that I use a child theme, and to get the body rendered I use on that child theme a single php for each custom type to get that working.
Since the last the render of the mobile stoped working, but the normal version still is rendered. Any ideas? An example.
Hello,
i followed the steps to create a new custom post type in a child theme called td_projects. i also created a Single Template for this specific cpt single_td_projects. when i tested the post, i got this message on the page:
wp_booster error:
td_api_base::mark_used_on_page : a component with the ID: tdb_template_7141 is not set.
/home/…/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_api.php
and this one:
wp_booster error:
td_api_base::get_key : a component with the ID: tdb_template_7141 Key: exclude_ad_content_top is not set.
any tips to resolve this?
