- NewsmagChild theme support
- NewspaperChild Theme Support
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewsmagWhat’s included in Newsmag theme package
- NewspaperHow to Update the Newspaper Theme
- NewspaperWhat’s Included in the Newspaper Theme Package
- ApiThe Theme API
- NewspaperFlex Block Settings Guide
- NewspaperPrimary Category: Build a hierarchy for your website
- NewsmagCustom Post Type Support
- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagBreadcrumbs
- NewspaperBreadcrumbs
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
Hey Vlad,
All plugins are deactivated except for the tagDivs ones. I’m not using a child theme or cache plugins and I’ve cleared my cache and tried on different browsers and devices. It’s still not updating.
Here’s our site: http://thecampuschronicleasu.com/
Thank you.
Hello,
In most cases when you get a similar message “ Error at zones: 6(models): 5(dom).. The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
For this error, you can check our guide from here at point 5 -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, this page was created with tagDiv composer or did you use another page builder?
Sometimes this problem can also be due to a conflict the plugins, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hi,
Is possible to be from the firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually, it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Hope this will help you!
Thank you!
Hello!
1. Make sure you save the changes after checking this setting because I tested and it should working well. If the problem is still there, then please start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
2. I observe the theme can see your inline ad, but in TagDiv Composer they will never display. I checked also your post page and I can see the inline ad but is empty, that’s why please verify if the code is correctly written and it’s working well.
Thank you!
Hello,
Is possible to be a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello,
Please provide a link to your website and please make sure you don’t have a plugin conflict that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
How can we get rid of DOM content?
https://gtmetrix.com/reports/reishe.com/Qp9T3Ped/#
Med-High
Avoid an excessive DOM size
A large DOM will increase memory usage, cause longer style calculations, and produce costly layout reflows.
STATISTIC VALUE
Total DOM Elements 2,966
Maximum DOM Depth 28
Maximum Child Elements 26
Whenever I test gtmetrix, I get a warning about DOM content. Other newspaper-themed sites do not have such a problem. Why do I have my site? How do I get rid of around 3000 DOM content? Where am I making a mistake? How can I find a solution? Why might it be caused? I will be glad if you help …
How can we get rid of DOM content?
https://gtmetrix.com/reports/reishe.com/Qp9T3Ped/#
Med-High
Avoid an excessive DOM size
A large DOM will increase memory usage, cause longer style calculations, and produce costly layout reflows.
STATISTIC VALUE
Total DOM Elements 2,966
Maximum DOM Depth 28
Maximum Child Elements 26
Whenever I test gtmetrix, I get a warning about DOM content. Other newspaper-themed sites do not have such a problem. Why do I have my site? How do I get rid of around 3000 DOM content? Where am I making a mistake? How can I find a solution? Why might it be caused? I will be glad if you help …
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hi,
Please check if you use the last version WordPress 5.6 with a last theme version Newspaper 10.3.9.1 and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, try to deactivate ALL plugins except tagDiv ones, too if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If it is still a problem, please send us some screenshots.
Let me know the results!
Thank you!
Hi guys! Need some support!
I’m using version 9.5 of the Newspaper theme and I see that there’s an option to show or hide the sidebar on Woocommerce pages in the admin panel:
Template settings > WooCommerce template > Shop homepage + Archives
However I need to remove (not hide) the sidebar only from specific top-level archive pages via some code in functions.php or so… The sidebar has to stay on the child-level archives. How can I do this?
Thanks!
Hello!
First, make sure that our theme and plugins are up to date.
If you have all updates done, then the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
In the future, please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.
Note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you!
Hello !
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the result !
Thank you !
Hello !
Please provide a link to your website in order to inspect. Also You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Does this problem appear only for a specific page or for all of them?
Also, make sure that you are using the last theme version, Newspaper v10.3.9.1 and last WordPress version 5.6.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
I suggest setting the permalinks from WordPress-> Settings-> Permalinks, on Plain => https://www.screencast.com/t/aQVuDCyS and see if there are any changes.
Let me know the results!
Thank you!
Hi,
Unfortunately, for the moment that option is using only a css that is hiding the login contact. If you want to remove it from load, you must remove it from theme code, for example you must comment the code from this file wp-content/plugins/td-composer/legacy/Newsmag/parts/register.php and this one wp-content/plugins/td-composer/legacy/Newsmag/parts/header/td-login-modal.php
If you want you can set those files with commented code in a child theme to not lose the changes after theme update.
Hello,
I’ve uploaded the newest Newsmag theme (version 4.9.6) and overwritten the plugins we had using the ones that come in the zip file.
I’ve also uploaded the child theme (currently active).
Unfortunately none of them (main or child theme) seem to work in my site now.
The URL is the following (but first you’ll need to change your host file so farevela.net points to the IP: 31.47.77.24):
https://farevela.net/
The back office works but the front office shows the following error message:
Fatal error: Uncaught Error: Class ‘td_util’ not found in /srv/www/farevela.net/www/cms/wp-content/themes/Newsmag/functions.php:52 Stack trace: #0 /srv/www/farevela.net/www/cms/wp-includes/class-wp-hook.php(287): {closure}(false, Object(WP_Query)) #1 /srv/www/farevela.net/www/cms/wp-includes/plugin.php(212): WP_Hook->apply_filters(false, Array) #2 /srv/www/farevela.net/www/cms/wp-includes/class-wp.php(658): apply_filters(‘pre_handle_404’, false, Object(WP_Query)) #3 /srv/www/farevela.net/www/cms/wp-includes/class-wp.php(748): WP->handle_404() #4 /srv/www/farevela.net/www/cms/wp-includes/functions.php(1291): WP->main(”) #5 /srv/www/farevela.net/www/cms/wp-blog-header.php(16): wp() #6 /srv/www/farevela.net/www/index.php(19): require(‘/srv/www/fareve…’) #7 {main} thrown in /srv/www/farevela.net/www/cms/wp-content/themes/Newsmag/functions.php on line 52
There has been a critical error on this website.
Lines 47 to 58 of functions.php are these:
add_filter( ‘pre_handle_404’, function($param1, $param2) {
$post_id = url_to_postid(“http://”.$_SERVER[‘HTTP_HOST’].$_SERVER[‘REQUEST_URI’]);
if (!empty($post_id)) {
$td_post_theme_settings = td_util::get_post_meta_array( $post_id, ‘td_post_theme_settings’ );
if ( is_array( $td_post_theme_settings ) && array_key_exists( ‘smart_list_template’, $td_post_theme_settings ) ) {
return true;
}
}
return $param1;
}, 10, 2);
Any advice welcome!
Thanks in advance.
Jose
Hi Vlad,
I desactivate all the plugins, except those from TagDiv. I do not use Child theme. All cache has been cleared.
I still get images served like this : width=”1200 height=”680″
Hello !
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
This is how it looks on your website: https://i.imgur.com/E30CmxG.png
And this is how it should look: https://i.imgur.com/uL0jS1r.png
Let us know the results.
Thank you !
Hi,
Does this problem appear only for a specific page or for all of them?
Also, make sure that you are using the last theme version, Newspaper v10.3.9.1 and last WordPress version 5.6.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
I suggest setting the permalinks from WordPress-> Settings-> Permalinks, on Plain => https://www.screencast.com/t/aQVuDCyS and see if there are any changes.
Let me know the results!
Thank you!
Hello @Dronesadmin,
Please make sure you have the last theme version Newspaper 10.3.9.1, also, please make sure if you don’t have a plugins conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again, and check the results.
If the problem persists after that, please send us a link to your website.
Thank you!
Hello,
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello!
Please make sure the plugins and our theme are up to date.
Also, please start looking for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know about your results!
Thank you!
Hello!
For this error you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please also check the page for special characters and remove them if they exists.
Thank you!
