- TutorialstagDiv Social Counter Tutorial
Hello @iamratnesh!
No, it shouldn’t be there. If you use a cloud template, you can check from the TagDiv Composer while you edit that page.
Thank you!
Hi,
You need to go in the cloud template section and -> https://i.imgur.com/7kc0OVP.png after you duplicate the cloud you can edit it with tagDiv Composer, and after that this will be display in the theme panel too.
Thank you!
Hi,
When you are using the KIDS STORE Shop pre-build theme you are also using the tagdiv shop plugin and it is possible that this plugin that allow you to use cloud template for shop to not be compatible with the extra plugin that you are using (Woocommerce Advanced Product Labels from BeRocket), what you can do is to make a test (it will be better if you can try it on a test website), see if you do not you use a shop pre-build website and tagDiv Shop plugin is not enable, the labels are working?
Thank you!
Hi hauntedpixel,
If you are using Widget, then you can add those on pages and cloud templates by using tagDiv Composer and setting the widget sidebar element -> https://i.imgur.com/JHdYtUE.png -> https://i.imgur.com/s0Oco6w.jpg -> https://i.imgur.com/OK6pdFn.jpg
I hope this will help you!
Hi,
For this error, please check our guide guide -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, this problem can appear only on specific page, or it can be do to a code set in the header or footer (you can test it by setting the default header and footer -> https://i.imgur.com/VVlG7W7.png), in this case what you can do is to use the revisions for that page or cloud template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
In case that the problem is still persisting, please contact us via email at contact@tagdiv.com, please make sure that you have a full backup for your website and that you provide wp-admin and cPanel access and include the link of this topic to identify you.
Thank you!
Thank you Calin,
I looked at the theme panel per category. How do I duplicate the cloud category template in the theme panel?
At category global settings > Cloud Library Template, I only see ¨Default Pro¨.
And at per catgory settings > category cloud library template, I only see: ¨Inherit from global settings¨, ¨Theme Templates¨ and ¨Default Pro¨.
Thank you,
Patrick
https:\\casadoprofessor.pt
We have been using newspaper theme with this labels plugin – Woocommerce Advanced Product Labels from BeRocket without any issue untill we have upgraded to your KIDS STORE Shop plugin. After this update, the labels aren’t showing anymore. It is critical for our business that the labels work.
We are using the Cloud library template KIDS STORE ARCHIVE TEMPLATE and the KIDS STORE PRODUCT TEMPLATE.
We noticed that the order of the products it is also Not working.
How can we fix this issue?
Many Thanks
Jose Sá
How can the images from the Header templates, be imported with the template?
When the Garden Pro Header was imported, none of the images were imported with it. This makes it more challenging since you cannot see the layout.
Please see the screen shot here below: Note there are no images with this Garden Pro Header template.
How can all the content and images be imported with template?

I think that this can be done only if you not cache the posts, but then those will load slower.
Also another solution will be to also use CDN -> https://forum.tagdiv.com/cloudflare-cdn/ also the server need to provide you the resources to can handle the traffic from your website -> https://i.imgur.com/mDORDjc.png https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello,
You can import from Cloud Library on your page -> https://i.imgur.com/RtK45Yx.jpg -> https://i.imgur.com/Zitdi14.png the block will be set at the bottom page content, but you can move it where you want, select the row => https://i.imgur.com/mn4bY73.png
Thank you!
Hello,
If you use the same Single Post Template for all posts, once added that option, Single Post view, will be displayed for all posts, it does not need to be added for each post separately.
In this path are all single post template settings
=> wp-content/plugins/td-cloud-library/shortcodes/single
category
=> wp-content/plugins/td-cloud-library/shortcodes/category
flex block
=> wp-content/plugins/td-composer/legacy/Newspaper/includes/shortcodes
Thank you!
Hello @delboj!
It should work with the cloud templates too. Check this guide : https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
Hi pwisker,
You are using only a single cloud category template and this is assigned for all categories as global -> https://i.imgur.com/1W2rfnQ.jpg so, if you make a change in that template will be apply for all categories that are using the global cloud category.
What you can do (in case that you want to display specific posts per category) is to duplicate the cloud category template and assign it as individual (it can be done from the frontend per category -> https://i.imgur.com/2Vwa0MX.jpg or from the theme panel per category -> https://i.imgur.com/rKiPLki.png)
I hope this will help you!
Hello,
Unfortunately, I can’t figure out where it might come from if it doesn’t appear to me.
Please try to use a Single Post Template from tagDiv Cloud Library and then see where the problem might come from.
Please let me know if the problem is when you have a social share on the post, if so then I think the image comes from the Like option.
This will display only on some browsers because it’s deprecated, also another condition is that the user to be already logged on to Facebook on that browser.
Please check those articles:
-> https://support.mozilla.org/en-US/kb/third-party-cookies-firefox-tracking-protection
-> https://www.the-parallax.com/apple-safari-intelligent-tracking-prevention-facebook-share-like/
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation
Thank you!
Hello,
Please make sure you have installed/activated the required plugins like tagDiv Composer and tagDiv Cloud Library. You can activate plugins depending on what you want to achieve, for example for the subscription you need to activate the tagDiv Opt-In Builder plugin.
After you activated the plugins, you can install a prebuilt website and customize it with tagDiv Composer -> https://i.imgur.com/eyZLad8.png
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.
Thank you!
Come on guys, you don’t have a single Video explaining this, and all the documentation I can find is clear as mud. There are only TWO places to “edit this Mega Menu” which comes packaged with the theme, but neither of these places will actually ALLOW EDITS, all I can do is Delete the entire thing or Add New Cloud item. How do you edit the INDIVIDUAL COMPONENTS of the cloud item? Where is the “cloud item editor?” I want to EDIT EXISTING, which appears to be impossible at this point. Did you build this Mega Menu outside the theme and now I have to go edit some .php file or get into the CSS?
https://www.dropbox.com/s/m02504jmr6n5ibb/Screenshot%202022-02-15%2011.02.06.png?dl=0
WHERE IS THE EDITOR for all these prepackaged components? When you go into Edit with DivComposer, you can’t edit anything in Mega Menu! You CANNOT drag in new articles, you cannot edit the Text anywhere. How do you get “text before categories” in the Mega menu, when you cannot see this text ANYWHERE.
https://www.dropbox.com/s/zvj3smvr3lxj2wq/Screenshot%202022-02-15%2011.03.12.png?dl=0
This is all VERY confusing and not well documented. Basically you have shown something in the Theme which we cannot do, and this part is NOT intuitive. I can figure out the rest easily except Mega Menu. We have NO idea how you built this Mega Menu the way it comes out of the box. We cannot Edit it, that is for sure! There are NO CLEAR step-by-step instructions for a “complete idiot” who has never seen one of these! You need to write instructions for people who have never seen WordPress and never installed a Theme!!
Hello @fedeblock!
This issue has been discussed already here: https://forum.tagdiv.com/topic/tagdiv-cloud-library-stuck-on-installing/
Also, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see the results. Check this guide too: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Hope that helps you!
Thank you!
Hi, we are not being able to browse pre-designed templates.
We already tried all the suggested solutions in this document: https://forum.tagdiv.com/tagdiv-composer-not-working/
It is the 3rd or 4th time the automatic update broke our website, forcing the website to display a bunch of short-code instead. The case gets worse when Cloudflare grab the cache
Why? Because when the theme update itself, it doesn’t update the dependency plugins, the tagDiv Composer and tagDiv Cloud Library in fact they were apparently disabled due to incompatibility with the updated theme version.
I think this same issue affected this thread
How do I disable the automatic update, at least to save myself and the site from embarrassment?
Thanks
Hello @trademodo!
You should choose a static page, create a new page and give the name for example “Home”, after that you go there and choose that page which should be your homepage. You can import a template and design that page with the TagDiv Composer. https://forum.tagdiv.com/cloud-library-templates/
If sometime the page is not working as it should, then please deactivate the cache plugin you use, delete the cache from your browser and try again.
Thank you!
Hello,
You can change the caption colour with tagDiv Composer, select the Single Post Featured Image and in the tab “Style” you can change the colour -> https://i.imgur.com/nZKy0Dp.jpg also, inside the Single Post Content -> https://i.imgur.com/LX5yWKx.png
Also, to change the colours for Single Post Comments -> https://i.imgur.com/ZkK9NOn.png, but please make sure the settings that you do are saved.
Please check the console when you try to save the changes made with tagDiv Composer maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi, I want to add a custom field in single post template and module block. I use default template library and custom template from cloud library. Where are the files to edit? Thank you.
Hi,
I see that it is the same template, so it should display the posts from that category. In case that you have post for the stock Ideas category, then is possible to be an offset on the post loop. Please edit the cloud templates with tagDiv Composer -> https://i.imgur.com/K9OIg72.png -> https://i.imgur.com/JXQwhvV.png if you have an offset, just remove it and let the field empty.
Thank you!
Hi,
If this situation is for posts, then please make a test and set the post template on default https://i.imgur.com/X3oZV3D.png and see if the situation is solved (right now you are using a cloud template and this is different made then standard template).
Thank you!
Hi,
Unfortunately, the website is in maintenance.
But I think that you are using a cloud header and if is so, then the hover color can be adjusted using the tagDiv Composer -> https://i.imgur.com/2joR00a.png.
Thank you!