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RENATO
tagDiv Member

@Calin Hi, I tried on 3 computers, not logged into the site, and all of them showed this blank space. Flex Block 5 is moving; it’s on all the pages in the video I tested. I tested it on this one, https://glostv.com/tv-brasil, and this one, https://glostv.com/tv-cultura. The error appears on all of them, and after clicking “show more” 4 times, this error appears on the fourth time, along with a large blank space. Sometimes the error appears on the third time, but it varies. I recorded the video for you to analyze, in another browser, from what I had recorded in the previous conversation. Look at this: https://app.screencast.com/UgLgkwZJScCMu. I changed the background of this Flex Block 5. I removed the title to test, and it still doesn’t work. The error doesn’t occur on posts without the EPG (program list). I’ve already optimized the EPG code and added all the necessary isolations. Here are photos of the problem. https://ibb.co/4RFgwdQd https://ibb.co/0jZdfk1y https://ibb.co/ynj696hv

cyberlab
tagDiv Member

Check your
Test method found that Big grid Flex blocks do not display the image after the new update of Rank Math SEO 1.0.259.

Rollback to Rank Math SEO 1.0.258 – site works fine

cyberlab
Participant
#0

By test method we found that Big grid Flex blocks do not display the image after the new Rank Math SEO 1.0.259 update

Rollback to Rank Math SEO 1.0.258 – site works fine

nuzzoalex92
Participant
#0

Since this morning, the Flex 3 Big Grid on the site’s homepage hasn’t displayed correctly. I haven’t made any changes to the site, and I’ve even cleared the cache, but nothing has changed. If I go into the backend, it appears correctly, but the frontend doesn’t. Even deleting and re-inserting the grid still fails. Does anyone know how to fix this?

Antoine Bienvenu
tagDiv Member

Calin, I asked the question to Gemini : here is the response :
WordPress 6.9 introduced significant changes to the Block Editor, data APIs, and the handling of layouts (columns, grids). These areas are essential for a complex magazine theme like Newspaper. A theme that has not yet been updated for these changes is highly prone to breaking the display.

1. 🛑 The Likely Cause: CSS and Block Structure
The display issue where photos show up “one under the other in large size” is the default appearance when the CSS that is supposed to create the gallery columns (using display: flex, grid, or float) is no longer being applied.

This could be due to:

HTML Structure Change: WordPress 6.9 may have changed the HTML tags (the <div>s) surrounding the gallery images. The Newspaper theme’s CSS is no longer finding the correct selectors and therefore fails to apply the column layout.

CSS Conflict: New native WordPress 6.9 CSS is unexpectedly overriding the theme’s CSS.

2. ⏳ The Recommended Solution: Wait for the Newspaper Update
Since the theme is the most probable source of the issue, the most stable and long-term solution is to wait for tagDiv (the Newspaper theme developers) to release an official compatibility update for WordPress 6.9.

Action: Check the Newspaper forum or changelog page (on ThemeForest, if you bought it there) to see if they have published an announcement regarding 6.9 support or a release date for the next version.

Calin
tagDiv Staff

Hi,
I think that is teh gallery from Gutenberg not from the theme. Just make sure that all the cache is clear, and there is nothing interfering.
You need to make sure nothing is interfering with this css:
body .is-layout-flex {
display: flex;
}

Thank you!

stroudtimes
tagDiv Member

Same here, flex grids and various other blocks are suddenly not working. Not what you want when running an active news website. Will we be notified of an update?

SP1
tagDiv Member

Hi, yes facing the same issue. Suddenly all big grid flex colums have stopped working cannot see any images.

My website is http://www.motorbridge.com

Have tried changing the big flex grid
have tried disabling plugins
still nothing works.

  • This reply was modified 8 months by SP1.
RENATO
tagDiv Member

hello @Calin. I’m having a problem with the theme interfering with the CSS of my post. Since yesterday, I’ve fixed and tested all possible code snippets – more than 10 – but the problem persists during scrolling. Flex Block 5 disappears and reappears, as shown in the video: https://app.screencast.com/a9WCYtZPgtTDq. Sometimes it takes a while, on the third scroll, for it to disappear and reappear. This worsens the user experience. Please help me solve this. It looks like this: https://ibb.co/60vBTV3Y. I’ve already tried using custom CSS to isolate Flex Block 5, but it doesn’t solve the problem. This is happening on this page: https://glostv.com/tv-brasil, which has no animation and no collapse button. Please help solve this problem.

  • This reply was modified 8 months by RENATO.
Calin
tagDiv Staff

Hi,

Please try this css:
.my-cls .td_module_wrap .entry-title {
overflow: hidden;
height: 75px;
}

Just make sure that you add the class ‘my-cls’ on the flex block you want to use the code https://imgur.com/DOlMaKS

Thank you!

regio-online
Participant
#0

I am experiencing a critical issue with the Featured Image display on our Single Post Template.

The image is being cropped at the top and bottom with the Single Post Bg Featured Image, (e.g., faces are cut off) because the container height is fixed and incompatible with the image’s aspect ratio.

Also using Single Post Featured Image with custom CSS (see below) does not contain the image but cuts off below half of image:
.tdb_single_featured_image img.entry-thumb {
object-fit: contain !important;
width: 100% !important;
height: auto !important;
max-width: 100% !important;
}
.tdb_single_featured_image {
max-height: 500px !important;
overflow: hidden;
}

Good to understand that all images are served through the plugin WP Media Folder Cloud add-on from Google Drive, all images are resized offline with XN-Resize, before uploaded in media library folder in WPMF Google Drive, to be constrained to max 1400x600px size. So images have no seperate thumbnails created in Google Drive. The are coded as thumbnails automaticly inside Big Grid and Flex blocks.

Technical Cause and Conflict

Fixed Height Conflict: The core problem lies in the theme block used to display the header image. Specifically, the tdb_single_bg_featured_image block (which was previously used, or its properties are still inherited) has a hard-coded default height value (600px) that cannot be removed or set to ‘auto’ in the TagDiv Composer settings. This fixed height creates an inflexible CSS container.

Rendering Override: The theme’s rendering engine (or the WP Media Folder Cloud Add-on) applies a height constraint via an inline style or theme JavaScript (JS) that executes with the highest priority, forcing the image to fit the limited height while applying overflow: hidden.

CSS Failure: All attempts to override this constraint using standard CSS (Child Theme, Customizer, and direct Block CSS injection) fail to work against the theme’s rendering logic.

Desired Outcome and Required Solution

The required behavior is the precise inverse of the current rendering. The image must behave exactly like the CSS rule object-fit: contain.

Goal: The image must scale down proportionally based on the available width of the column, ensuring the entire image (full height and width) is visible within the container without any cropping. The container’s height must then dynamically adjust (height: auto) to accommodate the image’s resulting proportional height.

I require assistance in disabling the internal hard-coded height constraint (600px) on the Featured Image block within the TagDiv Composer’s source files, as external CSS solutions are being ignored, or have a workaround presented with custom code that can do the job.

Since Single Post Bg Featured Image is a background image this is difficult. The element is placed inside Single Post Featured Image, to be able to show caption. In the Extra Class of CSS of Single Post Featured Image we no have placed remove-image. When showing the image in this element it only shows with setting 485×360 but then doubles in height strangly.

Any help and solution in this would be much appreciated!

toursuk
tagDiv Member

Hi Calin,

https://share.icloud.com/photos/0990Paf1EKWPhfzCOXNpOS09A

So yes, on the development site, deactivating the Short Pixel plugin has resolved the issue with the Mega Menu and Flex Block 1.

However, on the live site, with said plugin being deactivated, the wp-editor within any of the text related elements still hangs.

So what’s your answer to that? Considering this is why I listed this thread and told you that this issue has been on-going for weeks now even with all plugins on the live site deactivated.

Regards,

Justin.

Calin
tagDiv Staff

Hi,
Unfortunately, the megam neu from our theme does not have this option, sorry!
What I can recommend is to create a page menu, and there you can set a flex block that is filtered after the settings you set in the filter tag https://forum.tagdiv.com/page-menu/
Thank you!

toursuk
tagDiv Member

Hi Calin,

Here’s the test page vid and Flex Block 1 broke again: https://share.icloud.com/photos/0b87ETz8hYOI3b-v_NSjK_u9Q

  • This reply was modified 8 months by toursuk.
Calin
tagDiv Staff

Hi Justin,
Checking the video, the settings for Flex Flock 1 are ok, so I believe that something else is interfering. Can you make a test on a new page, set the flex block 1 there, and see if the error persists? Let me know teh results.
Also, it can be related to a code set on that page if this is working correctly on a new page.
Thank you!

toursuk
tagDiv Member

Hi Calin,

I am now testing the Flex Block 1 and other elements locally and I am still having the errors. Please see the video.

https://share.icloud.com/photos/056iisPK5F3u4yoRDk6VDD8fw

Regards,

Justin

Calin
tagDiv Staff

Hi,
My recommendation is to replace the Big Grid Full 10 with Big Grid Flex 6. This one can be adjusted as you want using tagDiv Composer and the settings from the layout tab https://i.imgur.com/E0YtECL.jpeg
Thank you!

#0

Hello,
I seem to be coming back to this forum quite often lately… 🙂

I have another question regarding CPTUI and its integration with Flex Loop. I created a first test menu here:
CD: https://francegallcollection.fr/formats/cd/

The term “cd” is a term inside my Formats taxonomy, which is linked to the Disques post type.

My goal is to create a menu link that points directly to the “cd” term, which contains several sub-terms: CD albums, CD coffrets, CD singles, and CD vidéos.
I would like this link to behave exactly like the root archive page of the Disques post type, meaning Flex Loop should work normally and all filters should remain usable.
Here : https://francegallcollection.fr/disques/

However, on the page https://francegallcollection.fr/formats/cd/, this does not work.
When I click on the CD menu item and then try to use the filters, nothing happens.

If instead I click on one of the CD sub-terms (for example CD singles), the filters do respond — but the results are incorrect.

Example:
If you click directly on CD singles in the menu (without going through the parent “CD”):
– The Formats dropdown correctly shows “CD single” with 4 items.
– Then, in Chansons, select “Babacar”.
At this point, the filter should display the CDs that correspond to the song “Babacar”.
But the page becomes empty.

Could you help me understand why this happens?

Calin
tagDiv Staff

Hi,
If you want to hide it, then you can use the tagDiv composer, select the mobile viewport, select the Big Grid Flex 2, and in the CSS tab, use the option for displaying the element – https://i.imgur.com/n8uXzUr.png. This option will hide the element on that viewport.
To see all hidden elements you can use the option from the manager – https://i.imgur.com/vg1bFfx.png
Thank you!

#0

Hello,
I have a question about how Flex Loop works with taxonomy filters. Here is the page I’m currently testing:
https://francegallcollection.fr/tous-les-vinyles-de-france-gall/

This page uses the taxonomies Formats, Chansons, Collections, Labels, Pays, and Types d’éditions (In french). I have added the corresponding slugs, and they are working correctly. For each taxonomy, I have enabled the “Multi” option.

When I select the term “LP (33 tours)” in Formats, all the other filters disappear.
My question is: is it possible to keep the other filters visible and continue refining the results?
For example, after choosing “LP (33 tours)”, be able to select an additional filter such as a term from Chansons or any other taxonomy?
Right now, as soon as I select “LP (33 tours)”, all the other filters disappear and the filtering stops there.

Thank you.

andros1983
Participant
#0

Is there a way to hide the Big Grid Flex 2 only in the mobile version?
I like it for all versions except mobile because the scroll bar is annoying.
I’d like it to always be displayed except in the mobile version, but if I remove it, it disappears from all four screen versions.
Or is there a way to hide the Big Grid Flex 2 posts with the scroll bar only in the mobile version?

Calin
tagDiv Staff

Hi,
Unfortunately, there is no option for this. What you can do is to use a class on that flex block and with custom JS to check if there is or not content, if not, to set display none on that class.

FranceGallCollection
tagDiv Member

Thank you for your reply. I hope I’ll be able to wait, as I am currently migrating my entire website to CPT UI and I want to offer an AJAX filter system; I really would have preferred to stay with TagDiv. I’ll keep an eye on this.
In the meantime, during some tests (without AJAX) but still using the Flex Loop filters, I noticed an issue: the item count displayed does not reflect the actual number of posts. You can see it on this test page: https://francegallcollection.fr/disques-test2/
If you click on “LP (33 tours)” (https://francegallcollection.fr/disques-test2/?tdb_tax_formats=lp-33-tours), you’ll see that there are clearly more than 10 items. Do you have any solution for this?

Thank you again for your help,
Stéphane

nearview
Participant
#0

We’re using a Flex Block 1 on a taxonomy template and are trying to hide the block title when no posts are returned. For example, our taxonomy template includes a “Company Profiles” block that’s configured to display profiles tied both to the current taxonomy term and to the Company Profiles category.

Some taxonomy terms have associated profiles and some don’t. For the ones that don’t, the template still shows the “Company Profiles” header with an empty section underneath.

Has anyone found a good way to conditionally hide the block title when the query returns zero posts?

DamianSiecz
Participant
#0

On my home page zestawienie.pl flexblock on the top doesnt work (you cant clik on photo)
Funny fact is when i move working flex block from bottom up, it stopped working .
Only on desktop, on mobile phone is ok

I was trying to clean whole wprocket, didnt help

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