- NewsmagInstall via FTP
- NewspaperHow to Install Newspaper via FTP
- NewspaperNewspaper theme documentation
- NewsmagNewsmag documentation
- NewsmagInstall via WordPress
- NewsmagHow to update the theme
- NewspaperHow to Update the Newspaper Theme
I don’t have access to a cpanel, I use Dreamhost and they use a different type of control panel that gives me separate access to each tool like phpmyadmin, ftp and such.
Do you need access to what exactly so I can provide it?
Hi,
We can take a look, so please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access to investigate the issue.
Also, during the investigation know that we will disable the other non tagDiv plugins.
Also, please make a full backup to all files and databases and include the link to this topic to identify you.
Thank you!
Hi,
We can take a look, so please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access to investigate the issue.
Also, during the investigation know that we will disable the other non tagDiv plugins.
Also, please make a full backup to all files and databases and include the link to this topic to identify you.
Thank you!
Hello,
Please check this topic https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ -> https://www.siteground.com/kb/403-forbidden-error/
If the problem is not solved after this, we can take a look at this and investigate why is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL/ cPanel/FTP and credentials
– a link to this topic to identify you
Thank you!
Hi,
You can try to do a test on a staging website, and do there the test only with tagDiv plugins and see if the problem persists.
Yes, indeed, if you use these plugins on certain pages, it may not work anymore, but these plugins are not tested with the theme.
As long as you can’t do a test only with tagDiv plugins, you need to check which plugin can cause the problem.
We can take a look, so please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access to investigate the issue.
Also, during the investigation know that we will disable the other non tagDiv plugins.
Also, please make a full backup to all files and databases and include the link to this topic to identify you.
Thank you!
Hello —
With all respect, I find your answer to not be helpful.
I understand that the iframe width works for you. I watched the video of you inserting the embed code directly as HTML. I already tried that — the problem is with that method too.
Previously it worked for me, and now it does not.
Disabling the plug-ins is not practical — it would shut down many pages of my site. But if that’s what I need to do to convince you that I have a problem here, then I’ll do it in the middle of the night some time.
But I sincerely doubt that one of these plug-ins is affecting the iframe width. The video width works on Pages — it does not work on Posts.
You have programmers there. Can’t someone look at this page and figure out what is wrong?
Please help.
Thank you.
—————————–
Here is a simple test page:
https://arcata1.com/?p=3044&preview=true
It consists of:
<p>Here the Youtube code is inserted directly as HTML.</p>
<p> </p>
<p>width = 315</p>
<p> </p>
<p><iframe title="YouTube video player" src="https://www.youtube.com/embed/612uI4Z7jsc?start=7065" width="315" height="177" frameborder="0" allowfullscreen="allowfullscreen"></iframe></p>
Here is a list of my Plug-ins. Many are back-end, and only affect the editing, or fixing thumbnnails, etc. The music players were added yesterday — the video width problem occurred before that.
A2 Optimized WP
Admin Menu Editor
Advanced Editor Tools (previously TinyMCE Advanced)
CP Media Player – Audio Player and Video Player
Duplicator
GTranslate
Jetpack
mb.miniAudioPlayer
PDF Embedder Premium
PDFjs Viewer – Embed PDFs
podcast player
Post Type Switcher
Regenerate Thumbnails
Regenerate Thumbnails Advanced
Relevanssi
Select Show modified Date in admin lists
tagDiv Cloud Library
tagDiv Composer
tagDiv Newsletter
UpdraftPlus – Backup/Restore
WP Downgrade | Specific Core Version
WPForms Lite
Yoast SEO
YYDevelopment – Show Pages ID
Here’s a description of the plug-ins:
A2 Optimized WP
A2 Optimized – WordPress Optimization Plugin
Admin Menu Editor
Lets you directly edit the WordPress admin menu. You can re-order, hide or rename existing menus, add custom menus and more.
Advanced Editor Tools (previously TinyMCE Advanced)
Extends and enhances the block editor (Gutenberg) and the classic editor (TinyMCE).
CP Media Player – Audio Player and Video Player
CP Media Player – Audio Player and Video Player allows you to post multimedia files on your website or blog in a simple way while providing compatibility with all major browsers such as IE, Firefox, Opera, Safari, Chrome and mobile devices: iPhone, iPad, Android.
Duplicator
Migrate and backup a copy of your WordPress files and database. Duplicate and move a site from one location to another quickly.
GTranslate
Translate your website and make it multilingual. For support visit GTranslate Support Forum.
Jetpack
Security, performance, and marketing tools made by WordPress experts. Jetpack keeps your site protected so you can focus on more important things.
mb.miniAudioPlayer
Transform your mp3 audio file link into a nice, small light player. ! IMPORTANT – if you customized the skin for the previous version you need to regenerate it from here.
PDF Embedder Premium
Embed mobile-friendly PDFs straight into your posts and pages. No third-party services required. Compatible With Gutenberg Editor WordPress
PDFjs Viewer – Embed PDFs
Embed PDFs with the gorgeous PDF.js viewer
podcast player
Host your podcast episodes anywhere, display them only using podcast feed url. Use custom widget or shortcode to display podcast player anywhere on your site.
Post Type Switcher
A simple way to change a post’s type in WordPress
Regenerate Thumbnails
Regenerate the thumbnails for one or more of your image uploads. Useful when changing their sizes or your theme.
Regenerate Thumbnails Advanced
Regenerate thumbnails fast and easy while removing unused thumbnails of existing images; very useful when changing a theme.
Relevanssi
This plugin replaces WordPress search with a relevance-sorting search.
Show modified Date in admin lists
Shows a new, sortable, column with the modified date in the lists of pages and posts in the WordPress admin panel. It also shows the username that did the last update.
tagDiv Cloud Library
Access a huge collection of pre-made templates you can import on your website and customize on the frontend using the tagDiv Composer plugin.
tagDiv Composer
tagDiv Composer – Create everything on your website right on the frontend with this drag and drop builder. Perfect for articles, pages, headers, and footers. No coding skills required.
tagDiv Newsletter
Easily add newsletter subscription fields for your visitors with the tagDiv Newsletter plugin for WordPress. It brings you 8 beautiful styles to choose from.
UpdraftPlus – Backup/Restore
Backup and restore: take backups locally, or backup to Amazon S3, Dropbox, Google Drive, Rackspace, (S)FTP, WebDAV & email, on automatic schedules.
WP Downgrade | Specific Core Version
WP Downgrade allows you to either downgrade or update WordPress Core to an arbitrary version of your choice. The version you choose is downloaded directly from wordpress.org and installed just like any regular release update. The target version WordPress allows you to update to remains constant until you enter a different one or deactivate the plugin either completely or by leaving the target version field empty.
WPForms Lite
Beginner friendly WordPress contact form plugin. Use our Drag & Drop form builder to create your WordPress forms.
Yoast SEO
The first true all-in-one SEO solution for WordPress, including on-page content analysis, XML sitemaps and much more.
YYDevelopment – Show Pages ID
Simple plugin that show you the pages and posts #id number
Hi boez52,
What we can recommend to do is to be sure that the tagDiv Composer is deleted (you can do this via FTP or cPanel), after that you can re-install the tagDiv Composer from Newspaper > plugins.
Also, it is possible to have some extra plugins that can interfere with the theme, so in case that the problem presets, please try it only with tagDiv plugins.
Let me know the results!
My site is here:
I just started developing the site. I installed the child theme included in the download and it seems to be working properly, but when I make changes to the child theme CSS they won’t show up on the site.
Troubleshooting so far:
–If I navigate to https://redstateroundup.com/wp-content/themes/Newspaper-child/style.css in a browser the changes are there.
–The CSS is valid: It works when I test it in the CSS panel in Console, in the WP Customize tool and in the CSS field in Theme Panel > Custom Code.
–When I look at any page’s source code there’s no link to the child theme CSS.
–I checked functions.php to make sure the enqueue function is there.
–I deleted and reinstalled the child theme from scratch but it didn’t help.
–I flushed the cache in my browser and on my host (IONOS).
–I tried hard-coding a link to the child theme CSS in header.php but that didn’t help. The hard-coded CSS link doesn’t show up.
–When I make file changes and check in my FTP client (CyberDuck) the file changes and date modified time update.
As far as I can tell I’m doing everything right, but the site won’t write any child theme changes even though the files seem to be right where they belong.
I can use the Custom Code in Theme Panel if I have to, but also I need to modify PHP files in the child theme.
Any help greatly appreciated!
Hello,
You need to update the whole theme with the tagdiv plugins.
Please try to do the update manually via FTP/cPanel -> https://forum.tagdiv.com/how-to-update-the-theme-2/ ( do a full backup of all files and databases before updating), by replacing the old theme with the new one (replace not overwrite), in case there are custom changes in the theme files, those will be lost. Also, please do a full backup of all files and databases before updating.
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.
Also, after the update please make sure the tagDiv plugins are installed, like tagDiv Standard Pack, tagDiv Composer, tagDiv Social Counter, etc.
Thank you!
Hello,
To have the automatic updates option, you had to have version 10.3.1 and from version 10.3.2 you could use this option -> https://tagdiv.com/introduction-to-newspaper-theme-automatic-updates/
Please try to do the update manually via FTP/cPanel -> https://forum.tagdiv.com/how-to-update-the-theme-2/ and do a full backup of all files and databases before updating.
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.
Also, after the update please make the tagDiv plugins are installed, like tagDiv Standard Pack, tagDiv Composer.
Thank you!
When I delete Newspaper theme and reinstall it. Old customization also get automatically reinstalled. I have also deleted theme using FTP but each and every previous setting also get restored. Please help me with this.
Hello!
Make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
It can be because of a plugin conflict, for this, please make a test using only the tagDiv plugins and check to see if the problem persist
Please check this guide too: https://forum.tagdiv.com/install-via-ftp/
Thank you!
Hello,
Please try to reinstall the theme again, and try after to install the prebuilt website.
This is very strange. If the problem is not solved after this, we can take a look at this and investigate why is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL/ cPanel/FTP and credentials
– a link to this topic to identify you
Thank you!
Hello,
Please check if you have an option to defer render-blocking JavaScript enabled, please disable it.
If the problem is not solved after this, we can take a look at this and investigate why is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL/ cPanel/FTP and credentials
– a link to this topic to identify you
Thank you!
Hello,
Please do a test using only tagDiv plugins, and clear all cache, (if you have WordFence, you need to use the WordFence Assistant to remove it).
If the problem is not solved after this, we can take a look at this and investigate why is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL/ cPanel/FTP and credentials
– a link to this topic to identify you
Thank you!
Hi,
Please try to do the update manually via FTP/cPanel -> https://forum.tagdiv.com/how-to-update-the-theme-2/ and do a full backup of all files and databases before updating.
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.
Also, after the update please make the tagDiv plugins are installed, like tagdiv Standard Pack, tagdiv Composer.
Thank you!
Thank you.
What is the point of having an automatic update if the manual update is recommended? The FTP process seems kind of tedious.
By “extra plugins” do you mean I should update without any plugins activated or just specific select plugins?
Hello,
For that error, please check this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
Check this guide also: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Please contact your host provider, let them know about this issue and maybe your hosting provider can provide some advice as well.
We can take a look, so please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access to investigate the issue.
Also, during the investigation know that we will disable the other non-tagDiv plugins.
Also, please make a full backup to all files and databases and include the link to this topic to identify you.
Thank you!
Hi,
Did you check the console to see if you have some errors when you save the settings?
Did you test only with tagDiv plugins and did the problem persist?
We can take a look, so please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access to investigate the issue.
Also, during the investigation know that we will disable the other non tagDiv plugins.
Also, please make a full backup to all files and databases and include the link to this topic to identify you.
Thank you!
Hello,
The problem with the column text and text with title is fixed in the theme version 11.5.1
Please try to do the update manually via FTP/cPanel -> https://forum.tagdiv.com/how-to-update-the-theme-2/ by replacing the old theme with the new one (replace not overwrite), in case there are custom changes in the theme files, those will be lost. Also, please do a full backup of all files and databases before updating.
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.
Also, after the update please make the tagDiv plugins are installed, like tagDiv Standard Pack, tagDiv Composer, tagDiv Social Counter, etc.
Let me know the results!
Thank you!
I just upgraded to Newspaper 11, Once I download the required plugins (tagdiv composer, cloud library), I get a critical error on my website.
Via ftp I disabled all the plugins, and deleted all the tagdiv plugins. I tried again to download the required plugins via the Newspaper panel in wordpress, but I get the critical error again.
Everytime this happens I need to dissable the plugins via ftp, since I cannot enter admin mode.
Can you please login to my admin to check?
I send my login credentials to your e-mail (contact@brain3r.com)
Hello,
@MartinLWilliamson, @digitalrecordtv, @evilspyboy
Please contact us by email at contact@tagdiv.com, and provide wp-admin and cPanel / FTP access to investigate.
Thank you!
Hello community!
I have version 8.8.1 of the Newspaper theme installed and wanted to update it to the latest version. I followed the instructions and did it via FTP https://forum.tagdiv.com/how-to-update-the-theme-2/
The theme update went fine with no errors, but after the update the site was broken. The menu and footer were no longer visible. All styles had been removed even though I exported the theme preferences. The entire site had lost its settings, styles and seemed full of broken code. All plugins were up and running.
I had to restore a backup to be able to go back to the previous version and the site continued to work, but I need to update the theme. WordPress currently runs on version 6.0.
Could anyone tell me how to update the theme without losing the original site’s styles, menu and footer? https://www.edicionrural.com/
Thanks in advance for your help!
Natalia
Hello,
Please try to do the update manually via FTP/cPanel -> https://forum.tagdiv.com/how-to-update-the-theme-2/ by replacing the old theme with the new one (replace not overwrite).
Also, please do a full backup of all files and databases before updating.
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.
Also, after the update please make the tagDiv plugins are installed, like tagDiv Standard Pack, tagDiv Composer, tagDiv Social Counter, etc.
Let me know the results!
Thank you!
