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Hello,
Problems of this kind have been reported before, but the situation is not always the same as when this problem arises. -> https://forum.tagdiv.com/topic/the-theme-consumes-a-lot-of-resources/
You can contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access.
Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you!
Website: motoroids.com
Let me know how can I share with you wp-admin as well as sftp so that you can check and fix the issue.
I do not expect any further delay in the process as I have suffered a lot through last 2 days fixing and doing the debugging process.
I want my website back in the newspaper default layout up and running.
Hello,
You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it you will find in the Prebuilt websites all the theme demos and you can import whatever demo you want => https://www.screencast.com/t/6rf5g0Dxc0K
Thank you!
Hello,
Please make sure you have set right the polylang plugin -> https://polylang.pro/doc/translating-pages-posts-categories-and-tags/
Also, please do a test only with tagDiv plugins and polylang plugin.
We could take a look at the problem, and send us wp-admin and cPanel/FTP login at contact@tagdiv.com so we can investigate. If there are more details about the problem, mention them in the email, and also include a link to this topic.
Thank you!
Hello,
Please try to add again the block Big grid flex on the page, and after the block should be displayed like this -> https://i.imgur.com/ftPruCo.png or you can use the flex block and set the layout modules per row to 1 -> https://i.imgur.com/pLRdzJI.png
Thank you!
Hello,
We could take a look at the problem, and send us wp-admin and cPanel/FTP login at contact@tagdiv.com so we can investigate. If there are more details about the problem, mention them in the email, and also include a link to this topic.
Thank you!
Hello,
You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it you will find in the Prebuilt websites all the theme demos and you can import whatever demo you want => https://www.screencast.com/t/6rf5g0Dxc0K
Thank you!
Hi,
It’s a very strange situation, that the same element works well on one template, and not on the others.
Please make a full backup to all files and database send an email at contact@tagdiv.com and provide wp-admin and Cpanel/FTP access so we can take a closer look. Also, paste a link to this topic so we can easily identify you.
Thank you!
Greetings, the situation goes as following: I’m currently doing the maintenance of a website which has the Newspaper version 9.2.1 theme, with the idea of updating it to the newest version. When I did the procedure via FTP, following this guide https://forum.tagdiv.com/how-to-update-the-theme-2/ step by step, the website gave a critical error, reason why I had to reestablish the files of the old version.
Let me tell you about some precedents of the website that could be useful:
-The website was created by another web developer, with whom there’s no further contact. He was the one who originally installed the theme, but due to the lack of contact, we bought the Newspaper once more to do this update.
-The theme’s folder (../wp-content/themes/Newspaper) that the website currently has is considerably bigger in files and weight than the folder in the new theme.
-The website also has a child theme, where we find the majority of personalization of css and new customized templates. Nonetheless, I’m not sure that all updates have been directly made to this child theme, since I’m not familiar with the work done by the previous developer.
For us it’s important to update the website to find it in the best condition possible. How should we proceed? Can we update this theme with the difference between versions? Should the child theme connect with no problem to the updated theme?
I await your response.
Hello!
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it and see the results.
Check this guide also: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Also, we have a guide how to update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
If you choose another way, for example ftp/cpanel you shouldn’t encounter any problem.
Thank you for your understanding!
Hello,
We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!
Thank you!
My issue is a bit different, I am having a problem on desktop browsers, I am unable to change category templates.
I don’t think its related to settings, because I have followed the steps correctly but no luck so far
I have provided the forum link, username passwords for the site and FTP credentials so that you could take a look at
I attempted to find my previous post with the same title but it doesn’t appear to be archived, so… here we go again.
I am using a child-theme of Newspaper
I do not have any alterations to the theme. I use the child theme merely as a good practices measure.
Newspaper theme is set to auto update.
Every time a new version updates the tag-div plugins uninstall and a majority of previous set settings in the theme panel revert to the defaults, such as logos, template thumbnail sizes, choice of headers, and more that I cannot remember but, I’ll make a list as I now have to once again go into the theme panel and change them.
Also I have to reactivate the theme with my purchase code every update as well.
I find this highly annoying, time-consuming and generally a pain in the ass.
Here is a printout of the WPeMatico status report of the current setup, including server information, plug-ins, etc…
### Begin Debug Info ###
— Server Environment
Hosting Provider: DBH: localhost, SRV: wildsage.us
WebServer Info: Apache
MySQL Version: 5.6.41
PHP Version: 7.4.29
Disk Total Space: 1.48 TB
Disk Free Space: 1.25 TB
— Required Apache Mods
Mod Rewrite: Enabled
Mod Mime: Enabled
Mod Deflate: Disabled
— PHP Environment
Post Max Size: 260M
Max Input Vars: 3000
PHP Time Limit: 300
PHP Memory Limit: 512 MB
Allow URL fopen: On
ini_set: On
Disabled Functions:
Display Errors: On (1)
error_reporting levels: E_ERROR, E_WARNING, E_PARSE, , E_CORE_ERROR, E_CORE_WARNING, E_COMPILE_ERROR, , E_USER_ERROR, E_USER_WARNING, , , E_RECOVERABLE_ERROR, , ,
— PHP Extensions
cURL (php.net/curl): 7.81.0
ZipArchive: Enabled
DOMDocument: Enabled
GD Library: Enabled
XML (php.net/xml): Enabled, and sane
PCRE (php.net/pcre): Enabled
Zlib (php.net/zlib): Enabled
php.net/mbstring: Enabled
iconv (php.net/iconv): Enabled
OpenSSL(php.net/openssl):Enabled
MCrypt (php.net/mcrypt): Disabled
— Session Configuration
Session: Enabled
Session Name: SSESS6f380fa6739ae0d497146b3199b96450
Cookie Path: /
Save Path: /var/cpanel/php/sessions/ea-php74
Use Cookies: On
Use Only Cookies: On
— WordPress Environment
— User Browser
Platform: Windows
Browser Name: Chrome
Browser Version: 101.0.4951.64
User Agent String: Mozilla/5.0 (Windows NT 10.0; Wi
n64; x64) AppleWebKit/537.36 (KH
TML, like Gecko) Chrome/101.0.49
51.64 Safari/537.36
Home URL: https://wildsage.us
Site URL: https://wildsage.us
Version: 5.9.3
Multisite: No
Admin Email: admin@webdoghosting.net
Current User Email: sage_rebel@wildsage.us
— WordPress Configuration
Language WPLANG: en_US
Language Setting: Default
Permalink Structure: /index.php/%year%/%monthnum%/%day%/%postname%/
Active Theme: WildSage 10.3.1651792370
Show On Front: page
Page On Front: Home (#80241)
Page For Posts: Unset
Remote Get: wp_remote_get() works
Remote Post: wp_remote_post() works
Table Prefix: Length: 3 Status: Acceptable
Memory Limit: 256 MB
WP Max Upload Size: 260 MB
Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, acf-disabled, spam, dp-rewrite-republish
FileSystem Method: direct
WP_DEBUG: Disabled
WP_DEBUG_LOG: Disabled
WP_DEBUG_DISPLAY: Enabled
DISABLE_WP_CRON: Not set
WP_CRON_LOCK_TIMEOUT: 60
ALTERNATE_WP_CRON: Not set
— Campaigns Infos
Total campaigns: 32
Campaign ID: 80461
Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 1
Max items: 3
Last Run: May 12, 2022 8:46 am
Next Run: May 13, 2022 8:45 am
Campaign ID: 96784
Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 1
Max items: 1
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Next Run: May 13, 2022 8:45 am
Campaign ID: 84995
Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 1
Max items: 1
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Next Run: May 12, 2022 3:20 pm
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Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 1
Max items: 1
Last Run: May 12, 2022 3:11 pm
Next Run: May 12, 2022 4:10 pm
Campaign ID: 84232
Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 1
Max items: 2
Last Run: May 12, 2022 3:11 pm
Next Run: May 12, 2022 5:10 pm
Campaign ID: 88833
Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 1
Max items: 1
Last Run: May 12, 2022 2:11 pm
Next Run: May 12, 2022 4:10 pm
Campaign ID: 96675
Campaign type: feed
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Campaign Status: publish
Number of feeds: 1
Max items: 1
Last Run: May 12, 2022 1:26 pm
Next Run: May 12, 2022 5:25 pm
Campaign ID: 106278
Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 1
Max items: 2
Last Run: May 12, 2022 3:01 pm
Next Run: May 12, 2022 8:00 pm
Campaign ID: 107979
Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 1
Max items: 1
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Next Run: May 12, 2022 4:00 pm
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Campaign type: feed
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Campaign Status: publish
Number of feeds: 1
Max items: 2
Last Run: May 12, 2022 3:01 pm
Next Run: May 12, 2022 8:00 pm
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Campaign Status: publish
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Next Run: May 12, 2022 3:20 pm
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Campaign type: feed
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Campaign Status: publish
Number of feeds: 1
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Next Run: May 12, 2022 8:00 pm
Campaign ID: 67142
Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 1
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Last Run: May 12, 2022 12:31 pm
Next Run: May 12, 2022 4:30 pm
Campaign ID: 68432
Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 3
Max items: 1
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Next Run: May 13, 2022 5:25 am
Campaign ID: 83826
Campaign type: feed
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Campaign Status: publish
Number of feeds: 1
Max items: 1
Last Run: May 12, 2022 2:36 pm
Next Run: May 12, 2022 4:35 pm
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Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 1
Max items: 1
Last Run: May 12, 2022 2:36 pm
Next Run: May 12, 2022 4:35 pm
Campaign ID: 52644
Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 1
Max items: 1
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Next Run: May 13, 2022 2:25 pm
Campaign ID: 57034
Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 1
Max items: 1
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Next Run: May 17, 2022 3:25 am
Campaign ID: 108957
Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 1
Max items: 1
Last Run: May 12, 2022 2:26 pm
Next Run: May 13, 2022 2:25 pm
Campaign ID: 10902
Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 3
Max items: 1
Last Run: May 12, 2022 4:11 am
Next Run: May 12, 2022 4:10 pm
Campaign ID: 76442
Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 1
Max items: 2
Last Run: May 12, 2022 12:56 pm
Next Run: May 12, 2022 3:55 pm
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Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 1
Max items: 2
Last Run: May 12, 2022 1:41 pm
Next Run: May 12, 2022 4:40 pm
Campaign ID: 18506
Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 1
Max items: 1
Last Run: May 3, 2022 3:11 am
Next Run: May 17, 2022 3:10 am
Campaign ID: 4098
Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 2
Max items: 1
Last Run: May 12, 2022 9:51 am
Next Run: May 12, 2022 3:50 pm
Campaign ID: 17201
Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 1
Max items: 1
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Next Run: May 12, 2022 7:50 pm
Campaign ID: 19273
Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 1
Max items: 1
Last Run: May 12, 2022 4:36 am
Next Run: May 12, 2022 3:35 pm
Campaign ID: 489
Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 3
Max items: 1
Last Run: May 12, 2022 12:11 pm
Next Run: May 12, 2022 5:10 pm
Campaign ID: 72425
Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 2
Max items: 1
Last Run: May 11, 2022 5:01 pm
Next Run: May 12, 2022 5:00 pm
Campaign ID: 72426
Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 1
Max items: 1
Last Run: May 11, 2022 5:06 pm
Next Run: May 12, 2022 5:05 pm
Campaign ID: 72427
Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 2
Max items: 1
Last Run: May 12, 2022 6:51 am
Next Run: May 12, 2022 6:50 pm
Campaign ID: 94736
Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 1
Max items: 2
Last Run: May 12, 2022 4:51 am
Next Run: May 12, 2022 4:50 pm
Campaign ID: 105759
Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 3
Max items: 1
Last Run: May 11, 2022 8:41 pm
Next Run: May 14, 2022 2:40 am
— WPeMatico Configuration
Version: 2.6.15
mailmethod: mail
mailsndemail: noreply@wildsage.us
mailsndname: WPeMatico Log
disabledashboard:
roles_widget: Array
(
[administrator] => administrator
[editor] => editor
[author] => author
)
dontruncron:
enable_alternate_wp_cron:
disablewpcron:
set_cron_code:
cron_code:
logexternalcron:
disable_credits: 1
disablecheckfeeds:
enabledelhash: 1
enableseelog: 1
enablerewrite: 1
enableword2cats: 1
customupload: 1
imgattach: 1
imgcache: 1
fifu:
gralnolinkimg:
image_srcset:
audio_attach: 1
audio_cache: 1
gralnolink_audio:
customupload_audios: 1
audio_allowed_ext: mp3,m4a,m4b,aac,ra,ram,wav,ogg,oga,flac,mid,midi,wma,wax,mka
video_attach: 1
video_cache: 1
gralnolink_video: 1
customupload_videos: 1
video_allowed_ext: asf,asx,wmv,wmx,wm,avi,divx,flv,mov,qt,mpeg,mpg,mpe,mp4,m4v,ogv,webm,mkv,3gp,3gpp,3g2,3gp2
images_allowed_ext: jpg,jpeg,jpe,gif,png,bmp,tiff,tif,webp,ico,heic
featuredimg:
rmfeaturedimg:
force_mysimplepie:
set_stupidly_fast:
simplepie_strip_htmltags: 1
simplepie_strip_attributes: 1
strip_htmltags: base,blink,body,doctype,font,form,frame,frameset,html,input,marquee,meta,noscript,object,param,script,style,phoenix-ad-outstream
strip_htmlattr: bgsound,class,expr,id,style,onclick,onerror,onfinish,onmouseover,onmouseout,onfocus,onblur,lowsrc,dynsrc
woutfilter:
campaign_timeout: 300
throttle: 4
allowduplicates:
allowduptitle:
allowduphash:
jumpduplicates:
disableccf:
add_extra_duplicate_filter_meta_source: 1
nonstatic: 1
emptytrashbutton: 1
cpt_trashbutton: Array
(
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[page] => 1
[attachment] => 1
[customize_changeset] => 1
[oembed_cache] => 1
[user_request] => 1
[wp_block] => 1
[wp_template] => 1
[wp_template_part] => 1
[wp_global_styles] => 1
[wp_navigation] => 1
[jb_store_css] => 1
[acf-field-group] => 1
[acf-field] => 1
[wpematico] => 1
[make-me-feed] => 1
)
campaign_in_postslist: 1
column_campaign_pos: 2
disable_metaboxes_wpematico_posts:
disable_categories_description: 1
enable_xml_upload: 1
entity_decode_html: 1
disable_extensions_feed_page:
overwrite_audio: rename
clean_audios_urls: 1
rss_audio: 1
rss_audio_enclosure: 1
rss_audio_ifno: 1
strip_all_audios:
enable_audio_rename:
audio_rename: {slug}
audio_upload_ranges:
audio_upload_range_mb: 5
overwrite_video: rename
clean_videos_urls: 1
rss_video: 1
rss_video_enclosure: 1
rss_video_ifno: 1
strip_all_videos:
enable_video_rename:
video_rename: {slug}
video_upload_ranges: 1
video_upload_range_mb: 4
— WPeMatico Full Content Configuration
Version: 2.4
License Status: valid
License Expiration: 2023-02-09
— WPeMatico PROFESSIONAL Configuration
Version: 2.14
enablekwordf: 1
enablewcf:
enablecustomtitle: 1
enablefullcontent:
enableauthorxfeed:
enableimportfeed:
enablemultifeed: 1
enabletags: 1
all_badtags:
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enable_custom_feed_tags: 1
enable_filter_per_author:
enable_word_to_taxonomy: 1
License Status: valid
License Expiration: 2023-02-09
— Must-Use Plugins (1)
Health Check Troubleshooting Mode: 1.7.2
— WordPress Active Plugins (38)
Native PHP Sessions for WordPress: 1.2.4
Advanced Custom Fields: 5.12.2
Autoremove Attachments: 1.3.1
Bulk Delete: 6.0.2
Child Theme Configurator: 2.5.9
Custom Post Type UI: 1.12.0
Yoast Duplicate Post: 4.4
Enable SVG, WebP, and ICO Upload: 1.0.1
Envato Market: 2.0.7
Everest Coming Soon Lite: 1.1.1
Featured Image from URL (FIFU) Premium: 5.6.3
Site Kit by Google: 1.74.0
Health Check & Troubleshooting: 1.4.5
Jetpack Boost: 1.4.2
Jetpack: 10.9
Really Simple SSL: 5.3.2
Regenerate Thumbnails: 3.1.5
Shortcodes Ultimate: 5.12.0
Easy Updates Manager: 9.0.12
tagDiv Cloud Library: 2.3 | built on 12.05.2022 9:11
tagDiv Composer: 3.4 | built on 12.05.2022 9:11
tagDiv Mobile Theme: 2.1 | built on 12.05.2022 9:11
tagDiv Social Counter: 5.1 | built on 12.05.2022 9:11
tagDiv Standard Pack: 1.5 | built on 12.05.2022 9:11
Envato Toolkit: 1.4
Unsplash: 1.0.1
UpdraftPlus – Backup/Restore: 1.22.12
Yoast SEO: 18.8
WP Crontrol: 1.12.1
WP-Optimize – Clean, Compress, Cache: 3.2.3
WPeCounter: 1.2
WPeMatico Custom Hooks: 1.2
WPeMatico: 2.6.15
WPeMatico Better Excerpts: 3.3.1
WPeMatico cats2tags: 2.3
WPeMatico Full Content: 2.4
Make Me Feed: 2.9
WPeMatico Professional: 2.14
— WordPress Inactive Plugins
— WordPress Cron Schedules
Next due: Schedule: Hook
May 12, 2022 10:21 pm: WPeMatico: wpematico_cron
May 12, 2022 10:22 pm: Every 5 minutes: jetpack_sync_full_cron
May 12, 2022 10:25 pm: Every 5 minutes: jetpack_sync_cron
May 12, 2022 10:30 pm: Once Hourly: jetpack_clean_nonces
May 12, 2022 10:34 pm: Once Hourly: wp_privacy_delete_old_export_files
May 13, 2022 12:20 am: Twice Daily: puc_cron_check_updates-fifu-premium
May 13, 2022 5:32 am: Twice Daily: td_instagram_cron_job
May 13, 2022 6:25 am: Sitemap Interval: jp_sitemap_cron_hook
May 13, 2022 6:28 am: Once Daily: wp_scheduled_auto_draft_delete
May 13, 2022 6:29 am: Once Daily: jetpack_v2_heartbeat
May 13, 2022 6:30 am: Once Daily: jp_purge_transients_cron
May 13, 2022 6:34 am: Twice Daily: wp_update_plugins
May 13, 2022 6:34 am: Twice Daily: wp_update_themes
May 13, 2022 6:34 am: Twice Daily: wp_version_check
May 13, 2022 6:35 am: Twice Daily: get_transient_features
May 13, 2022 6:35 am: Twice Daily: jetpack_waf_rules_update_cron
May 13, 2022 6:35 am: Twice Daily: googlesitekit_cron_update_remote_features
May 13, 2022 6:37 am: Twice Daily: wp_https_detection
May 13, 2022 12:49 pm: Once Daily: wpo_minify_purge_old_cache
May 13, 2022 12:49 pm: Once Daily: wpo_smush_clear_backup_images
May 13, 2022 1:01 pm: Once Daily: wpo_cron_event2
May 13, 2022 6:18 pm: Once Daily: recovery_mode_clean_expired_keys
May 13, 2022 6:34 pm: Once Daily: wp_scheduled_delete
May 13, 2022 6:34 pm: Once Daily: delete_expired_transients
May 13, 2022 6:35 pm: Once Daily: wpseo_permalink_structure_check
May 13, 2022 6:46 pm: Once Daily: wpseo-reindex
May 13, 2022 10:13 pm: Once Daily: tribe_common_log_cleanup
May 13, 2022 10:13 pm: Once Daily: tribe_daily_cron
May 15, 2022 6:01 am: Once Weekly: wpo_weekly_cron_tasks
May 16, 2022 10:59 pm: Once Weekly: wpseo_ryte_fetch
May 18, 2022 6:49 pm: Once Weekly: updraft_backup
May 18, 2022 6:49 pm: Once Weekly: updraft_backup_database
May 19, 2022 3:01 am: Once Weekly: health-check-scheduled-site-status-check
May 19, 2022 4:01 am: Once Weekly: wp_site_health_scheduled_check
— WordPress user Defined Constants
Array
(
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[MB_IN_BYTES] => 1048576
[GB_IN_BYTES] => 1073741824
[TB_IN_BYTES] => 1099511627776
[WP_MEMORY_LIMIT] => 256M
[WP_MAX_MEMORY_LIMIT] => 512M
[WP_CONTENT_DIR] => /home2/wildsage/public_html/wp-content
[WP_DEBUG] =>
[WP_DEBUG_DISPLAY] => 1
[WP_DEBUG_LOG] =>
[WP_CACHE] => 1
[SCRIPT_DEBUG] =>
[MEDIA_TRASH] =>
[SHORTINIT] =>
[MINUTE_IN_SECONDS] => 60
[HOUR_IN_SECONDS] => 3600
[DAY_IN_SECONDS] => 86400
[WEEK_IN_SECONDS] => 604800
[MONTH_IN_SECONDS] => 2592000
[YEAR_IN_SECONDS] => 31536000
[WP_CONTENT_URL] => https://wildsage.us/wp-content
[WP_PLUGIN_DIR] => /home2/wildsage/public_html/wp-content/plugins
[WP_PLUGIN_URL] => https://wildsage.us/wp-content/plugins
[PLUGINDIR] => wp-content/plugins
[WPMU_PLUGIN_DIR] => /home2/wildsage/public_html/wp-content/mu-plugins
[WPMU_PLUGIN_URL] => https://wildsage.us/wp-content/mu-plugins
[MUPLUGINDIR] => wp-content/mu-plugins
[FORCE_SSL_ADMIN] => 1
[FORCE_SSL_LOGIN] => undefined
[AUTOSAVE_INTERVAL] => 60
[EMPTY_TRASH_DAYS] => 30
[WP_POST_REVISIONS] => 1
[WP_CRON_LOCK_TIMEOUT] => 60
[TEMPLATEPATH] => /home2/wildsage/public_html/wp-content/themes/Newspaper
[STYLESHEETPATH] => /home2/wildsage/public_html/wp-content/themes/Newspaper-child
[WP_DEFAULT_THEME] => twentytwentytwo
[DISABLE_WP_CRON] => undefined
[ALTERNATE_WP_CRON] => undefined
[WPEMATICOHK_VER] => 1.2
[WPEMATICO_VERSION] => 2.6.15
[WPEMATICO_BASENAME] => wpematico/wpematico.php
[WPEMATICO_ROOTFILE] => /home2/wildsage/public_html/wp-content/plugins/wpematico/wpematico.php
[WPEMATICO_PLUGIN_URL] => https://wildsage.us/wp-content/plugins/wpematico/
[WPEMATICO_PLUGIN_DIR] => /home2/wildsage/public_html/wp-content/plugins/wpematico/
[WPEMATICO_CATS2TAGS_VERSION] => 2.3
[WPEMATICO_CATS2TAGS_STORE_URL] => https://etruel.com
[WPEMATICO_CATS2TAGS_ITEM_NAME] => WPeMatico cats2tags
[WPEMATICO_CATS2TAGS_ROOT_FILE] => /home2/wildsage/public_html/wp-content/plugins/wpematico_cats2tags/wpematico_cats2tags.php
[WPEMATICO_CATS2TAGS_PATH] => /home2/wildsage/public_html/wp-content/plugins/wpematico_cats2tags/
[WPEFULLCONTENT_REQ_WPEMATICO] => 2.6
[WPEMATICOPRO_VERSION] => 2.14
[WPEMATICOPRO_UPDATE_CAMPAIGNS] =>
[WPEMATICOHK_ROOT_FILE] => /home2/wildsage/public_html/wp-content/plugins/wpematico-custom-hooks/wpematico_custom-hooks.php
[WPEMATICOHK_DIR] => /home2/wildsage/public_html/wp-content/plugins/wpematico-custom-hooks/
[WPEMATICOHK_URL] => https://wildsage.us/wp-content/plugins/wpematico-custom-hooks/
[WPEMATICOHK_STORE_URL] => https://etruel.com
[WPEMATICOHK_ITEM_NAME] => wpematico-custom-hooks
[WPEM_ADMIN_DIR] => /home2/wildsage/public_html/wp-admin
)
### End Debug Info ###
Hello @superh,
There is possible to have appeared some problems in the meantime.
Yes, normally if you don’t have a Seo plugin then it’s normal not to be.
Please contact us via email to take a look and to investigate it and provide those details in the email.
Also, provide the wp-admin and cPanel/FTP access.
Thank you!
Hello,
Assuming you need I can investigate and see what the issue can be. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Thank you!
Hello,
Please check if you have an object cache file stored on your server.
We have a guide on how to check the Object Cache if is applied on Backend -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If the problem is not solved after this, we can take a look at this and investigate why is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL/ cPanel/FTP and credentials
– a link to this topic to identify you
Thank you!
Hi,
I would like to take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Thank you!
Hi,
I see the error is displayed everywhere, the website doesn’t function at all, including logging in. The composer must be removed manually, so the website functions again, then the problem must be investigated.
Please send us an email as soon as possible at contact@tagdiv.com
In the email provide access to cPanel, or FTP, or any server/file manager the hosting provides. This will be needed to access the files and remove the composer, and for investigating further.
Also provide admin login for the website, so I can log in once the composer is removed, and test. I will investigate why this is happening. Let me know.
Thank you!
Hi,
It could be a low wp-memory issue, but it could also be something else perhaps. I suggest increasing the wp-memory, it can be done like this in the wp-config file
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
It will require using a file manager, like the one from cPanel, or FTP.
If that does not solve the problem, I suggest sending us an email at contact@tagdiv.com and there please provide a link to the respective website, admin login, also access to cPanel or similar. We will take a look.
Thank you!
1. Can I just temporarily deactivate the outdated theme and just upload the new one directly into WP? I get nervous messing around with File Manager too much and I don’t do the FTP thing.
2. OK. I had a lot of issues with the logo, which is why I resorted to configuring it like that…I suppose I’ll try to get the theme updated and see if that helps fix things.
Hi Bezukhof,
There is no way that the automatic update to be displayed for you, because this option was added only in 10.3.1 and it can be used from versions like 10.3.2 -> https://i.imgur.com/T2kO8Cw.png and you are using Newspaper v9.8, did you get it?
-> https://forum.tagdiv.com/how-to-update-the-theme-2/
What you need to do is to update the theme manually using FTP, cPanel or file manager (method B from our guide).
2. The problem with logo, it is that that you set an url to the image element that have set-> https://i.imgur.com/rH9Qdky.png please check the logo url and remove it -> https://i.imgur.com/A7Ov4AB.png
Also, you have anchor ads that are overlapping the sticky header -> https://support.google.com/adsense/answer/7478225?hl=en
Thank you!
Hi,
Yes, we understand the problem, but for the moment yesterday when we checked the website we didn’t find anything wrong with our theme, so today we’ll check with FTP and as I said, we will try to fix it.
Thank you!
Hi metapaul2,
To have access to all theme options you need to install tagDiv Composer first, then activate the theme -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
Also, when you use FTP, this is normally to work as long the credentials are ok, but for the WordPress theme , there can be sole restrictions. Those can be from htaccess, or sole security modules from the host (Usually it can be checked using cPanel).
If you want, You can also install the theme plugins manually, but we recommend to Install them directly from our server.
Thank you!
Also when i try install plugins i can’t pass. I getting ‘Error: Could not connect to the server. Please verify the settings are correct.’. But when i’m using ftp client (e.g. Filezilla) i’am able to connect.
Hello. I try to first run page with Newspaper theme. When i write ftp details nothing going happen. I don’t have any theme settings just Welcome, Plugins, Support. How can i activate theme?
