- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- NewsmagUsing the theme translations together with WPML
- NewsmagHow to update a plugin
- NewsmagNewsmag theme support
- NewsmagCustom Post Type Support
- NewsmagImport / Export theme settings
- NewsmagHow to add icons in the menu
- NewsmagRequirements for Newsmag
- NewsmagNewsmag documentation
- NewsmagHow to update the theme
- NewsmagBlock settings tutorial
- NewsmagHow to update the WPBakery plugin
- NewsmagIntroduction
- NewsmagMain menu
- NewsmagFeatured image or video
- NewsmagAuthor card
Hi,
i have this website: http://www.tuttosullegalline.it
I have installed AdRotate plugin and i have created a header banner for Amazon Ads and i have paste the short-code in “Theme->ADS->Header Ad”, but it’s not responsive.
Can you help me please?
Thank you, bye,
Francesco
Hello hasrypost.com,
First of all, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins. If your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link of this topic so we can easily identify you.
Thanks for the message!
Hi everyone,
hope someone could help me.
I created a plugin that registers a custom post type (‘siti’).
Added a filter in the plugin as below:
add_filter('pre_get_posts', 'query_post_type');
function query_post_type($query) {
if ( is_category() || is_tag() || is_home() && empty( $query->query_vars['suppress_filters'] ) ) {
$post_type = get_query_var('post_type');
if($post_type)
$post_type = $post_type;
else
$post_type = array('nav_menu_item', 'post', 'siti');
$query->set('post_type',$post_type);
return $query;
}
}
The custom posts are showing great, as well as the taxonomies archives.
On the homepage, however, the only Visual Composer box that shows the custom posts is the “Big Grid 3” by adding the custom post type in the filter.
If I add for example a “Block 4” nothing happens.
Anyone have an idea?
Installed plugin: Yoast SEO premium, Wordfence, Progress map, Social Buzz.
Thanks in advance,
Marco
Hello Savas,
It could be most likely a caching issue. Please try to clear all of this. Also, please notice that our caching plugin recommended is WP Super cache. If you have some untested plugins on your website, please try to disable all of them and install only the plugins that come bundled with the theme and rule out any conflicting plugins.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello Hassan Zia,
If you want to see how the theme works with BuddyPress, you can access the following link here -> http://demo.tagdiv.com/newspaper_tech/groups/blogmagazine-themes/ Also, please notice that you can make a subdomain and install the plugin and test it on your side and see how it works.
Normally the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed: http://screencast.com/t/NqzloVgyUJB.
Thanks for your understanding!
Hello,
The child theme is the source of all your problems. There is definitely such a thing as an outdated child theme.
please read this topic to understand how the child theme works: https://forum.tagdiv.com/topic/setting-up-child-theme/
In the latest version of the theme we removed the mobile theme install from the theme panel as lots of people activated it and did not know what the plugin does. We added installation instructions in the documentation here: https://forum.tagdiv.com/the-mobile-theme/
You can see if the plugin is active or not if you have the mobile theme settings in the theme panel: http://screencast.com/t/1osEtjytUn or from the plugins section of wordpress.
Thank you!
Hello Sojan Jacob,
Unfortunately, I do not know how you have created your multisite. Please notice that all the multisite plugins are not tested with our theme, we have no idea about the theme behavior with their functionality and also, we cannot guarantee that all of them will work as properly with it.
The Multisite is just a WordPress functionality and it can be done in a lot of ways. For more information about this implementation, please check here -> https://codex.wordpress.org/Create_A_Network We recommend using the way of multisite when you have to create a new install for each subdomain and then you can make a redirect between them.
Thanks for your understanding!
While installing the template showing the error “The uploaded file exceeds the upload_max_filesize directive in php.ini.” Plz help me what can i do to solve this issue. Thank You.
Hello KEN SONODA,
Please ensure that you are using the latest version of the theme (Newspaper 7.4) with the most recent version of required plugins (Visual Composer 4.12.1 and Social Counter 4.1). Also, make sure that you have fully updated the theme via FTP way because this is the most precise method in this regard. For more information about this, please consult the documentation here -> https://forum.tagdiv.com/install-via-ftp/ and here -> https://forum.tagdiv.com/installing-demos/
Also, if your problem is still there, please try to make a new clean install from scratch with the latest version of the theme, purge CDN files you are using the CDN system, clear all your caches and check the results.
Hope this helps!
Thanks for the message!
Hi i want you guys to install theme on my domain named bolshows.com
Post view counters not reset on install, but use custom post meta field for views. Your existing view count field not removed. If you have existing view count field, simply put that field name in the view count includes file. We did this by changing theme field to our existing post meta field ‘views’ to increment existing field and keep existing reads.
Hi,
As we are now aware, once the Newspaper theme is installed, the post view counters are reset :/ we are also aware, that once the previous theme is deleted, all previous counts are deleted from the DB.
Now the question is, how can we manually/in bulk set some random view count values for the posts? I think having seen a way to insert view count values with ACF, but they are not incremental, are they?
What other option do you suggest?
Thanks!
Hi,
Just bought the newspaper theme on themeforest the other day (so I’m using the latest version) and I’m setting it up first on my local before I migrate it on the actual server.
I installed WordPress first on my local, including the newspaper default theme w/o including the contents. Also activated Visual composer and Revo Slider plugin. Going to the ‘Visual Composer->General Settings’ shows the following:


What do I do to remove the error showing?
Thanks!
Hi Hassan. I installed Buddypress. you can find user profile link below:
http://www.geziom.com/okurgezer/ufuk-ergun/
actually, i didn’t like so much but i think it’s the best solution for memberships.
i understand. i just wanted to see the theme outlook with budypress installed so i can have clear idea before buying the theme again. if you have any site please do share
Hi there,
I just updated to the latest version of Newspaper on a relatively new wordpress install. For some reason I don’t see the full width header and footer on my site that I see on your default demo. The settings have all been reset to their defaults, but my footer doesn’t expand to the edges of the browser.
My goal was to have something similar to your Travel Guide demo, where there’s an image that spans the entire width of the header and footer. So I installed the Travel Guide demo settings (no content) but the footer and header were not full-width.
I noticed one thing while playing with the settings though. In the Footer Background settings, whenever I select Full Width for the size and try saving the settings, it hangs and doesn’t save the setting. That spinning gif just keeps spinning continuously and I’m resorted to refreshing the screen to get out of it. When I imported the settings for either demo, that Full Width option is selected, BUT, whenever I change a setting in Footer Background and try saving, it hangs as long as that Full Width option is selected.
Can someone please help me out on this? I’m not sure if this is a bug or if this is just on my end.
Thanks,
Taku
Hi
This issue may occur because of W3 Total Cache plugin which if is not properly configured can take a huge amount of RAM. You can try to enable only page cache from plugins options and deactivate the other options. You can also try WP Super Cache plugin and check if the issue is still there: https://forum.tagdiv.com/cache-plugin-install-and-configure/ If the issue is still there try also to increase the wp-memory limit: https://wordimpress.com/how-to-easily-increase-wordpress-and-phps-memory-limit/
Hope this helps!
Thanks!
HI
The theme is carefully tested and there are no malicious codes or files in its patch. Also envato check each new version before approval. Try to download a fresh copy from themeforest, deactivate all plugins, except Visual Composer, then try to update the theme again following our documentation. We recommend to make the update via FTP as it’s the best way of doing a clean update: https://forum.tagdiv.com/install-via-ftp/
Let us know how it goes.
Thanks!
Hi,
I’m having some trouble making a customized section of our site responsive. We installed a plugin that helped us make a table, which we can display successfully on the site, but it looks horrible on mobile.
Ideally I’d like for some columns of the table to disappear on mobile screens, but I’m struggling to make this work. In the meantime I was hoping you could help me with a workaround.
The table is displayed via a text block on Visual Composer using a shortcode. Is there a way to turn the text block off for mobile or desktop views? If we could have one table display for each device type that would work.
I’ve seen in the Theme panel that some ads can be turned off and on for mobiles and tablets. How do I do the same for elements in Visual Composer?
Thank you,
Ned
Hello saltoaldia,
Please notice that our demo can be used with content or without content. For more information about installing demos, please consult here -> https://forum.tagdiv.com/installing-demos/ -> https://forum.tagdiv.com/install-via-ftp/
If is not what you mean, please provide more details so I will be able to provide a more accurate response.
Thanks for the message!
Hello Hassan Zla,
All of these plugins are tested with our theme and seems to work as properly with all of them. You should try to consult the plugin’s documentation in order to use the plugin on your side. For more information about these, please heck here -> https://forum.tagdiv.com/how-to-install-bbpress-forum/ -> https://codex.buddypress.org/ -> https://codex.bbpress.org/
Thanks for your understanding!
Hello
I suppose that you are referring to the appearance of a flash when you enter on your website…firstly is loaded a style and then will appear another style, right? This behaviour appears when you have additional customization through custom CSS code. Please notice that the CSS are working in cascade and the first time will take the code from style.css that is set it by default and then the theme will take the custom code that you have changed from Theme panel and practically this flash is generated by this cause. As a workaround, you have to check your style.css and try to add directly in this file your desired custom code. So, if your problem is still there, please try to revert the theme to the default settings, without any customizations and let us know how it goes. Also, you can try to make a new fresh install from scratch with the latest version of the theme and check the results. Also, please make sure every time you cleared caches. Noticed that the only files where you will have to edit is style.css.
Thanks for the message!
Hello aliqayyum,
Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out any conflicting plugins. Clear all your caches, remove server caches (if you do not have any access to do it, request this task to the service provider).
For your second request, please notice that the speed of your website depends on how well your site is optimized. Please notice that this is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.
Hope this helps!
Thanks for your understanding!
This is the list of the plugins i use on that site:
AdBlock Detector
Limit Login Attempts
Optimus
Quick Adsense
Resize Image After Upload
W3 Total Cache
I have server with 2x Intel Xeon E5 2620 v3, 128 GB DDR4 RAM, 3×500 GB SSD HARDWARE RAID 5. It’s a cPanel server with Cloudlinux and Memcached installed. This server should be able to handle at least 5000 users online at the same time… I also had this problem on 2 other server that i tried last 5 days, so this is not the server related problem.
Most of the time i have more than 1000 user online and it’s working without any problems, average server load is 1.5. But sometimes i have problems when i have only 200 user online, server load goes to high and my website goes offline.
What could be causing this problem?
Hi
I am not sure what plugin you installed but if it’s an untested plugin we can’t offer support for it. Our theme is tested and works fine with these plugins: http://screencast.com/t/SZpA7Zt73 If you still can’t manage to solve this please provide your site url and maybe we can help.
Thanks!