- TutorialsHow to install Revolution Slider
- TutorialsHow to Install bbPress forum
- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsImport Revolution Sliders
- TutorialsSystem status parameters guide
- TutorialsHow to Update the WPBakery Page Builder plugin
- TutorialsExisting content
Hi there,
I’m having issues uploading/activating the Newspaper theme. Every time that I upload the zip file into WP, I get given the message:
Are you sure you want to do this?
Please try again.
Having run WP 4.4.2, I downgraded to 4.4.1 (as that’s the latest version this theme seems to support), but am getting the same problems.
Have also tried to upload the theme manually over FTP, but it’s not appearing in my Themes menu options for me to activate, so any thoughts or suggestions would be most welcome.
Thanks,
Hello,
Does Newsmag support animated .GIF thumbnails and animated .GIF featured images?
I’m sure it used to display them but I think that perhaps after installing WP Retina plugin, it has stopped displaying them.
Please let me know if the theme can do it on its own?
Thanks,
thank you. And How to install rest of the theme’s plugins and demo?
I have tried default demo. But it stops in between.
Hello,
Please try to remove visual composer(disable and delete files) and then install it from here: http://screencast.com/t/SFD64SZhkF
If the error is still there, then you can install the plugin via ftp. You need to unzip the indicated file here: http://screencast.com/t/RQSxW5EBpar then upload the folder js_composer in your-wp-install/wp-content/plugins on your server: http://screencast.com/t/hLQMV3wPi
Let us know how it goes.
Thank you!
I have installed the theme. But There is an error in installing plugins. How do I install plugins? How do I solve the error?
The error shows:
Installing Plugin: Visual Composer
The plugin does not have a valid header.
Downloading install package from http://www.thepositiveindia.com/wp-content/themes/Newspaper/includes/plugins/js_composer.zip…
Unpacking the package…
Could not copy file. js_composer/include/templates/shortcodes/vc_column.php
Hello mahmoudfathymohamed,
I have checked your website and I have noticed that you have not the featured video set it from theme panel, like this -> http://screencast.com/t/wDrk14VdzE Please ensure that you have set it your desired video as Featured video and also make sure that your theme is not influenced by some untested plugins which can cause some errors in the theme. Try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. I have tested on my side with the same post template with featured video and the video is displayed fine, as you can see in our demo preview, here -> http://demo.tagdiv.com/newspaper/td-post-how-to-make-a-perfect-caffe-macchiato-video/
For more information about our post templates, please consult our documentation here -> https://forum.tagdiv.com/post-templates-2/
Let us know how it goes.
Thank you!
Hello mitechnews,
As you can see in our documentation this kind of plugin does not come bundled with our theme because has a high dimension but it will come in the folder which you have downloaded from Theme Forest. This plugin is an optional one and you have to install it only manually, like this -> http://screencast.com/t/HU9Vl2VnA
Thank you for your understanding!
Hello,
I have looked at this link in this thread:
https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
However, I do not see the instructions on how to install RSv5. It seems to only be a description of why it is not bundled.
Is this merely a matter of FTP’ing the files in the RSv5 folder from the Themeforest download to the “revslider” folder on the server or is there anything else that needs to be done?
Thanks for the clarification.
Hello kognitoweb,
Please ensure that you have set it correct this type of feature according to our documentation here -> https://forum.tagdiv.com/gallery-2/ I have tested on my side and the images are fitted as properly, as you can see here -> http://screencast.com/t/RPQGuO6G and also you can check our demo preview and check the results, here -> http://demo.tagdiv.com/newspaper/td-post-aston-villa-beat-liverpool-to-join-arsenal-in-the-fa-cup-final/
Please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. If your problem is still there after my advice and if you need more assistance in this regard, please provide your website URL so I can further inspect it closer and also, so I will be able to provide a more accurate response.
Thank you for the message!
Hello Pramodc,
Unfortunately, until now we do not have any reports about this kind of error. Please try to make a fresh install and trying to run the system only with Visual Composer. I recommend you doing a fresh install via FTP by following this tutorial: https://forum.tagdiv.com/install-via-ftp/ Your settings will not be affected as they are stored in the database. Simply download the latest version of the theme again and install it directly and see if your fonts work.
Also, please try to consult your hosting provider and check to not being some errors caused by the server.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello fettbauch,
I have checked your website and I saw your strange errors to page 43. However, I suspect this odd issue to come from your untested plugins which you are using in the theme. Please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is possible that your plugins to interfere with our theme and creates this type of issue. Please try my advice and check after this your page 43 and check if your problem persists there.
Hope this helps and let us know how it goes!
Thank you for the message!
Hi
I am not sure why this happens as we didn’t received a similar report so far.
Try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using and test again. Also check in browser’s console if there are any errors related with the theme when you save the settings on category.
If the problem persist you can try to make a new clean WP install, then install the theme and the Visual Composer plugin according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hello mvagliente,
I have checked your website and saw that your Facebook counter does not work as properly. Also, I noticed that you do not have the latest update of Visual Composer. -> http://screencast.com/t/4PEo5Sf0z Please try to update this plugin (latest version is 4.11) and see how it work after these changes.
For more information about Visual Composer updating, please check our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Also, you can follow the below guide for an accurate setting ->>
1) Please make sure you have the latest theme version: 6.7. If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.7 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.
3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello markosr2650,
I have checked your website and I saw that your social counter are working properly now. If your problem reappears, please follow the guide below and try to set up as properly ->>
In order to achieve best results, please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. After you have done this, please consult the guide below and then check your social counter and see how it works.
1) Please make sure you have the latest theme version: 6.7. If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.7 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.
3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.
Hope this helps!
Thank you for the message!
Hello,
Please try one more thing. If you have a child theme installed, please just install visual composer from the main theme. If this is not the case then please try to install the plugin via ftp. You need to unzip the indicated file here: http://screencast.com/t/RQSxW5EBpar then upload the folder js_composer in your-wp-install/wp-content/plugins on your server: http://screencast.com/t/hLQMV3wPi
If you still have trouble with it, please send us an email at contact@tagdiv.com and provide wp-admin and ftp access so we can take a look.
Hope this help.
Thanks!
I have found the folder so deleted and reinstalled js_composer.zip in to /wp-content/themes/Newspaper/includes/plugins
But I still get the same error:
—-
Installing Plugin: Visual Composer
The plugin does not have a valid header.
Downloading install package from http://retail-inspiration.co.uk/wp-content/themes/Newspaper/includes/plugins/js_composer.zip…
Download failed. couldn’t connect to host
Return to tagDiv plugins panel
—-
I need a solution. I now have a template I have paid for but can not use because of Visual Composer not working.
Thanks in advance.
Thanks for your reply, it is the version that came with Newspaper that I have tried to install.
It still hasn’t worked, can you confirm what folder on the FTP I need to upload the js_composer.zip file to? Thanks in advance!
All parameters are fine. I’m able to reproduce the bug on 3 different installations. 100 % sure the error is related to the 6.7 update. Disabled every single plugin and even did a clean WP install with no plugins to be absolutely sure.
Tested on:
Apache 2.2 + mysql 5.5 + php 5.3
Apache 2.4 + mysql 5.6 + php 5.5
Apache 2.4 + MariaDB 10.x + php 7.0.4
On every setup new sidebar content will not be saved to a sidebar created after the 6.7 update.
Hello Deboshree,
1)Please try to check your system status parameters and try to increase them, according to below tutorial ->>
You have to increase these values in order to achieve the best result. If you do not have access to your system status file, please contact your hosting provider and then try to increase these parameters.
Please make sure your system status parameters are set properly. You can check here: http://screencast.com/t/Ka9cF6ty and then you can use this guide to see how you can increase these values: https://forum.tagdiv.com/system-status-parameters-guide/
Please check and this -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and make sure that you are using the latest version of Visual Composer.
->> https://forum.tagdiv.com/how-to-use-visual-composer/
2)Please read this guide on facebook sharing: https://forum.tagdiv.com/facebook-share/
3)I have checked your website and saw that you have 2 related articles (Jetpack ->related articles -> http://screencast.com/t/DasgcRooAz and our feature related articles -> http://screencast.com/t/90dWYnAi4Ad) if you want to have just ours Related Articles feature you have to disable from JetPack related Articles because we do not provide support for plugins features)
4)As I can saw in your website URL you are using a lot of untested plugins which can change the structure of our footer. Please try to disable all the active plugins, leave just Visual Composer and install only the plugins that come bundled with our theme and rule out the conflicting plugins. For more information about our footer settings, please consult the documentation here -> https://forum.tagdiv.com/footer-templates/
Thank you for the message!
Hello netimiz,
I have checked your website and I saw that your social counter are working properly now, as you can see here -> http://screencast.com/t/dw790zxpDUz If your problem reappears, please follow the guide below and try to set up as properly ->>
In order to achieve best results, please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. After you have done this, please consult the guide below and then check your social counter and see how it works.
1) Please make sure you have the latest theme version: 6.7. If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.7 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.
3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.
Hope this helps!
Thank you for the message!
Hi there! 🙂
Bought your theme yesterday – and what should I say: Already etremely pleased with it! 😉
I just installed a background image but am wondering atm what specs the background image should have. I tried several test images, scaling from Full HD to way beyond 4000x3000px – it always looks kind of pixled.
So I just wanted to know if there are any ideal measures/formats/etc. which you would suggest to use here.
Looking forward to your reply!
Cheers
Hello Matija,
Please make sure that you do not have JavaScript errors which can be caused by untested plugins. Please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. As you can see in our demo preview, all works fine and does not appear differences between fonts on any browsers.
Thank you for your understanding!
Hello rguez_dani,
Unfortunately, I cannot recreate this kind of issue. Please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
If your problem is still there after these changes and if you need more assistance in this regard, please provide your website URL so I can further inspect the issue and so I will be able to provide a more accurate response.
Thank you for the message!
Hi,
i tried to use the booster plugin to defer load my js and css files – dont work. Not one file are moving from his place. I defined a custom wp-content directory as always in the config.php and im using a child theme. i also changed the name of the theme. Everthing works fine – but the plugin dont work. I followed the instruction of the booster plugin manual – no conflict with other plugin – i used it alone….
Then i removed the plugin, because i found following piece of code on stackoverflow to defer load the js files. Works fine:
if ( ! function_exists( 'add_defer_to_js' ) && ! is_admin() ) {
function add_defer_to_js( $url ) {
if ( FALSE === strpos( $url, '.js' ) ) {
// not our file
return $url;
}
// Must be a ', not "!
return "$url' defer='defer";
}
add_filter( 'clean_url', 'add_defer_to_js', 11, 1 );
}
NOW MY PROBLEM and my Hope you can help me out. The only parts of my site, wich does not display correct anymore is the homepage full block AND the (same) Single Post Template (DEFAULT SITE POST TEMPLATE Style 8). This is the shortcode to reproduce it on the mainpage:
[td_block_homepage_full_1 category_id=”” category_ids=”2558″ post_ids=”” tag_slug=”” autors_id=”” installed_post_types=”” sort=””]
I compared the source of my site with the defer code and without – no changes.
QUESTION:
ANY IDEA HOW TO FIX THIS? Nny help would be appreciated
Thank you so much
I couldn’t get Visual Composer to work on my news site.
So I just added a dev subdomain and installed a fresh WordPress, with no plugins, added Newspaper 6.7, activated the theme and added Visual Composer plugin.
VC still doesn’t work for me.
If I create a new page and click “Backend Editor” I see the VC panel.
But when I click Add Element or Add Template, nothing happens.
Adding a text block works, but thats not very useful, except it shows something works.
There can’t be a plugin conflict, so that must mean VC is looking for something that it isn’t finding – what is it?
Is it permissions? How do I debug it?
(I turned on debugging, but there are no errors listed.)
I loaded DebugBar – it also shows no problem.
Alan.
