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thewotme
Participant
#0

Hi, just installed Yoast Seo Premium and I have realised that the tab “readability” is like in a bucle and does not work or show anything.
I have been checking the forum and I disable the option “ENABLE ARTICLE SCHEMA” but even though it does not works.
I have disabled all the plugins one by one and the issue persist so, it looks like it is the Theme.

Is there something I could do to fix it or help you to figure out what the issue is ?

Thanks and best regards

Anamaria
tagDiv Staff

Hello,

I made a test on my install with this demo and works fine => https://i.imgur.com/tTxE53X.jpg
So, please let us know if you are agreed to send us on email – WP admin link access and credentials at contact@tagdiv.com ( please make a full backup to all files and the database before sending the email). Include a link to this topic in the email.
Also, you know we will do a test only with tagDiv plugins, and the other plugins will be disabled.

Thank you!

Redlemon
tagDiv Member

Hi Bettina,

We are talking about two very different problems here. One is the theme appearing to be unregistered. The second is (was) that the theme completely broke the output on the front page. The former is still there – the theme appears to be unregistered still. The latter we addressed like explained previously. Allow me to point out that some theme settings were completely erased in the process of switching between child -> parent -> child themes; settings like the header, the logo, the default post template, the custom ads 1, 2, 3, 4, and more.

To be completely transparent with you, I am very hesitant in touching the update buttons again any time soon. This is not the first time I am experiencing unexpected output caused by updating Newspaper. If you search on previous tickets of mine (you could search history for my email associated with this account) you could verify this. Living with Newspaper has been anything but easy and trouble-free.

I attempted to re-activate the theme, but the wheel kept spinning, and spinning, and spinning. It was at least 5 minutes of spinning until I realized it was not going anywhere, and I had to cancel.

This is an alive installation, and every time something like this happens it never goes unnoticed. We honestly hope there will never be a “next time” in the months to come. The activation code is available, and we would rather resolve this without having to go through a similar experience another time.

Thanks.

Mijo
Participant
#0

Hello, I am using this demo (https://demo.tagdiv.com/newspaper_gadgets_pro/) on a fresh install of WP, when I try to add my logo or change colors nothing happened, changes are not visible on the frontend. I am using the latest WP and your latest theme, can you help me with this? Even if I use your tagDiv Composer still can not change the logo.

Bettina
tagDiv Staff

Hello!

It could be a cache problem. Please make a test, uninstall the cache plugin you have (delete the cache from your browser) and see the results.

Thank you!

yeahthatskosher
Participant
#0

hi – I’m editing the Cloud Templates for Magazine PRO and the mobile header/menu will not change, particularly for the homepage on mobile. For nearly all other pages the edits take effect, but not the homepage.

Redlemon
Participant
#0

Today I attempted to update the theme from 11.2 to 11.3.1.

Apart from the fact that once again I was required to manually activate the tagdiv plugins on which the theme is dependent, which broke my site (the infamous tagdiv short-codes all over the place phenomenon), I was requested to manually update the plugins. Following the appropriate guide for that, I realized that the plugins were already up to date (more reasons to scratch my head!). Then I navigated to the Newspaper section of the WP installation, only to be notified that after 18 months of regular use, my theme appears to be UNREGISTERED.

I resolved the issue with the short-codes by manually deactivating all tagdiv-related components, re-activating them, activating the parent theme, re-activating the child theme, and flushing the cache. But I am left wondering how the heck has my theme become UNREGISTERED!? How can something like this be possible? Isn’t the license active for life anymore, or what?

I am literally and honestly at the point where one thinks that one would be better off leaving the thing alone – if it ain’t broke don’t fix it, right?. Because every time one touches the thing, the thing crumbles! Jeez!

Bettina
tagDiv Staff

Hello!

So, with that plugin installed, please follow this video: https://www.screencast.com/t/fyrXRtYFb

Thank you!

angelsee
Participant
#0

Hi, I installed the Kid’s store theme. However, the mobile PageSpeed (27/100) of the theme is much lower than that of newspaper_pro (94/100). How to increase the mobile PageSpeed score?

mtjweb
Participant
#0

I just installed the Newspaper theme, but when I want to go to a post on my mobile I just get a blank screen with a message that there is a critical error.

When I disable the Mobile plugin, the page is shown correct.

Any idea what the problem can be?

David
Participant
#0

Hi,

How can I make the Single Post Featured Image load as fast as the Single Post Bg Featured Image?

Curently the Single Post Featured Image needs 2-3 seconds to load (there is a kind of lazy load installed, not depending on server) while the Single Post Bg Featured Image loads nearly instantly?

The reason I’m asking, I would like to keep the speed from Single Post Bg Featured Image but need to add a caption which is not supported for Single Post Bg Featured Image.

Thanks!

David
Participant
#0

Hi,

not sure if this has been recently fixed since I’m using 11.2 because of the known issues in 11.3 but I think I remember that it didn’t work in 11.3 either:

The “current category” filter in the flex block blocks does not work.

How to repead the issue:

Set up a website, install the Zodiac Demo Site, and edit the post single cloud template. Select “Category filter:” Category – current category.

Result: The filter does not work. Instead of posts from the current category posts of all categories are displayed.

Bettina
tagDiv Staff

Hello!

Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ https://forum.tagdiv.com/the-mobile-theme/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

So, if you need first option (responsive version), then please make sure you have the Mobile theme plugin uninstalled and you do not build any mobile pages.

Thank you!

gintyc
Participant
#0

The Newspaper theme seems to have gone haywire and keeps emailing readers… it happened when first installing the theme when I selected demo content (my fault) and then again when I reset it yesterday (I’m nearly sure I did not select demo content).

But now it is happening again when I reconnected to Jetpack and the reconnect only seems to have half worked so I cannot disconnect from WordPress.com.

Can you please advise?

Anamaria
tagDiv Staff

Hello,

There are two ways to get the theme plugins safely:
1. You can download the theme package from your account on Theme Forest -> https://forum.tagdiv.com/install-via-wordpress/ and you can do a fresh install.
2. You can download the plugins from Newspaper -> Plugins.
But before this, you need to delete the tagDiv plugins manually using FTP/cPanel.

Thank you!

Bettina
tagDiv Staff

Hello!

If you use a cache plugin, uninstall it and see if the problem occurs in an incognito window.

Thank you!

Bettina
tagDiv Staff

Hello!

If you have WP Bakery plugin installed and active, then here is the problem. There is a conflict between TagDiv Composer and WP Bakery.
So, I gladly recommend you to shift from WPBakery to Composer, because WPBakery is an old builder plugin. Please check our guide to know how to shift from WPBakery to Composer: https://www.screencast.com/t/6xLVMmlsY ; https://www.screencast.com/t/zWHrRmK1LQC ; https://www.screencast.com/t/vuFdT9Stx ; https://www.screencast.com/t/DWbSf3qj ; https://www.screencast.com/t/QuHyGccTK71v

We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure you have the latest version of the PHP, WordPress, theme, plugins(11.3.1) and all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If that problem is still there, then please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

If you will use AMP, then the headers won’t appear on your amp version.
If you need AMP, you should have amp and mobile theme plugin installed and active.
We have 3 options here:
a. Mobile – Displays content using the Mobile Theme on small screen devices (no AMP)
b. Mobile + Amp – Displays content using the Mobile Theme on both mobiles and AMP
c. AMP – Uses the responsive version of the theme on small screen devices and Mobile Theme only on AMP.
For more information about those plugins, you can find in our documentation:
https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
https://forum.tagdiv.com/the-mobile-theme/
https://www.youtube.com/watch?v=SpGkOnJeNZY

From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit from AMP.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check this video how you can install a demo https://www.youtube.com/watch?v=ezaaE2VP7V8
Also, for your page speed please check this topic https://forum.tagdiv.com/topic/why-is-my-websites-mobile-google-test-slow/
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.

Thank you!

Bettina
tagDiv Staff

Hello!

It’s strange because they should work together. Check the configuration from here: https://forum.tagdiv.com/cache-plugin-install-and-configure

Thank you!

netclick
tagDiv Member

I just saw that it recommended WP Supercache so I installed that.

Romi
Participant
#0

Hi Tagdiv

Currently I am facing a problem for not being able to change text color and background color for pagination on Block 7 that I installed on sidebar. Because there is no option in Composer for changing the colors.

Thank you

Bettina
tagDiv Staff

Hello!

I see a code there which means you do not have the tagdiv social counter plugin installed and active in the Newspaper -> Plugins. Check also about the Standard Pack plugin to be active.
Also, you use default templates, that’s why you can not edit them with the TagDiv Composer.

We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

Bettina
tagDiv Staff

Hello!

If you need AMP, you should have amp and mobile theme plugin installed and active.
We have 3 options here:
a. Mobile – Displays content using the Mobile Theme on small screen devices (no AMP)
b. Mobile + Amp – Displays content using the Mobile Theme on both mobiles and AMP
c. AMP – Uses the responsive version of the theme on small screen devices and Mobile Theme only on AMP.
For more information about those plugins, you can find in our documentation:
https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
https://forum.tagdiv.com/the-mobile-theme/
https://www.youtube.com/watch?v=SpGkOnJeNZY

From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit from AMP.
Please make a test also with the default paired url structure (first option from the AMP settings) and let me know the results.

Thank you!

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