- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- NewsmagUsing the theme translations together with WPML
- NewsmagHow to update a plugin
- NewsmagNewsmag theme support
- NewsmagCustom Post Type Support
- NewsmagImport / Export theme settings
- NewsmagHow to add icons in the menu
- NewsmagRequirements for Newsmag
- NewsmagNewsmag documentation
- NewsmagHow to update the theme
- NewsmagBlock settings tutorial
- NewsmagHow to update the WPBakery plugin
- NewsmagIntroduction
- NewsmagMain menu
- NewsmagFeatured image or video
- NewsmagAuthor card
Hello,
I informed our developers about this and they made a fix, please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.
Thank you!
Hello Sacha!
You can install a full pro demo from Newspaper -> Prebuilt Websites. Or you can install and assign a cloud/PRO post template from Cloud Templates -> Add new : https://www.screencast.com/t/Zc5spdPlMI
Tutorials here:
– https://www.youtube.com/watch?v=ezaaE2VP7V8
– https://www.youtube.com/watch?v=6m8-EebnfM0
Thank you!
Thank you @pesareiran & Anamaria. The Standard pack sorted my issues. I am concerned when you say “we encourage you not to activate and install this plugin”. Are you saying my site will be slow and heavy?? But if I don’t use the plugin then my site isn’t working. What do you suggest?
Hello,
@petitefilms and @Pesareiran
Please check what elements you are using, as they may be from tagDiv Standard Pack, for example, header/footer style from Theme Panel => https://i.imgur.com/cQUf58B.png -> https://i.imgur.com/6tk9Sh0.png or Block 1-25, Big grid, brig grid full, and if the plugin is deactivated the blocks will become shortcodes and the style will change.
So, please make sure you have the tagDiv Standard pack updated and activated, the tagDiv Standard pack “is a legacy plugin, that comes with functionality for previous versions of the Newspaper theme, older than version 10. For fast, highly customizable, and lightweight websites, we encourage you not to activate and install this plugin” -> https://forum.tagdiv.com/install-via-wordpress/
Thank you!
Hello!
Please make sure you have the Standard Pack plugin installed and active if you use default templates.
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Thank you!
Hello!
It’s a cache problem.
We recommend using the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure
Thank you!
Anamaria, yes I had a suggestion in the comments page and fixed it. It was the Standard Pack plug in missing, don’t remember to had it installed before. Thanks for your help
Hello,
The error is related if you use the single template 8 from the tagDiv Standard pack, and is possible for this plugin to be deactivated. Please re-install and activate the tagDiv Standard Pack Plugin and clear all cache.
Thank you!
Hello,
I verified your website and now look good.
Usually, if your website is displayed shortcodes, then you need to make sure you have also, updated and activated the plugins that you use, maybe in your case the tagDiv Standrda Pack was deactivated.
Please when you update the theme please follow this article => https://forum.tagdiv.com/how-to-update-the-theme-2/
” tagDiv Standard pack is a legacy plugin, that comes with functionality for previous versions of the Newspaper theme, older than version 10. For fast, highly customizable, and lightweight websites, we encourage you not to activate and install this plugin” -> https://forum.tagdiv.com/install-via-wordpress/
Thank you!
Hello!
We recommend using the WP Super Cache plugin with this configuration because is a tested one with our theme: https://forum.tagdiv.com/cache-plugin-install-and-configure
Thank you!
Hello,
Please check this article about your error
https://wordpress.org/support/topic/add-plugin-option-missing/
https://www.wpbeginner.com/plugins/why-cant-i-add-or-install-plugins-in-wordpress/
Thank you!
Hello,
Unfortunately, for me is displayed the mobile version => https://i.imgur.com/m9ewe21.jpg, please configure the plugin cache like in our guide https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, if you can edit the page with tagDiv Composer, edit it select the row and check if is set padding or margin top please remove it => https://i.imgur.com/Cb11Yjb.png
Thank you!
Since we installed Newspaper WP theme, the WP customizer has stopped working. Each time we try to go there, we get the following error message:
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Learn more about troubleshooting WordPress.
Any idea on how we solve that issue?
Thank you
i’m experiencing the same troubles, missing logo, missing blocks, it’s all messed up, tried to use time machine with no luck. Unistalled and reinstalled plugins but nothing changed.
Greetings!
I just invested in Newspaper and I’m loving it so far!
However I’m rather to new to WordPress and web design in general, so I have some quirks I can’t figure out by myself. They should probably be easy enough to solve – but not for a newbie like me. Also, I can’t really code. So any technical advice you kind people might have will probably fly over my head!
Hope you can help me out!
1. My logo gets blurry when viewed on my mobile
Viewed on a desktop it looks fine, but on my phone it looks blurry. What can I do about this?
This also happens when tried to create a mobile page. Site URL: http://www.cogitate.no
2. Blog post text gets aligned to the left in desktop- and landscape view on an iPad.
I would very much want it to be centered. For reference, I’m using the pre-built Art blog pro theme. Though I stripped this down to almost nothing. However there are still some empty columns that I can’t remove for some reason (?), so maybe it has something to do with this? This is what it looks like: https://i.imgur.com/9WpAm2a.png
3. How can I edit the text in the bottom bar
I think the one that comes with the Art blog pro theme is clean and simple. But I don’t want it to say “Newspaper WordPress Theme by TagDiv”. The name of my website alone would be preferred. I guess this could be easily solved? It looks like this now: https://i.imgur.com/1lR2ao7.png
4. Installing a new font
I bought a font from Commercialtype.com. It’s a .woff file, so I guess it should be fine. I thought I managed to install it, but it just doesn’t look right. This is the instructions that came with the font:
@font-face {
font-family: ‘Lyon Text Web’;
src: url(‘LyonText-Regular-Web.woff2’) format(‘woff2’),
url(‘LyonText-Regular-Web.woff’) format(‘woff’);
font-weight: 400;
font-style: normal;
font-stretch: normal;
}
.LyonText-Regular-Web {
font-family: ‘Lyon Text Web’;
font-weight: 400;
font-style: normal;
font-stretch: normal;
And these are my settings font settings in the Newspaper theme: https://i.imgur.com/Z7KAFnT.png
What am I doing wrong? 🙁
I appreciate having a forum like this where I can turn to when I have questions! Finding out all of these things by myself has proven to be very confusing.
Kind regards, Roger.
Hi!
I updated to 11.3 but my website looks like it has problems. I uninstalled and reinstalled tagdiv composer and tagdiv cloud library plugs, but that did not help.
My main logo is missing, and there is HTML code where there should be material on the home page.
I took a backup before installing 11.3 and but it’s saying the backup may be corrupt as the file sizes are different than expected. So I cannot put the backup back in and I really need your help to make some corrections on this new 11.3 version.
My website is peachleafstreet.com
Many thanks
Hi,
I’m trying to add a paragraph of text at the bottom of every article.
The “prebuilt websites” section says “current demo installed: video news”. I’m not currently using a cloud template – that says “no template”. The “default site post template” is “style 11”.
For reference, prior to upgrading from theme version 9 to theme version 11, I was able to add the paragraph of text in the child theme using loop-single-11.php.
I am trying to edit the loop-single.php file now that I’ve got theme version 11. However, it doesn’t seem to take effect. I turned off the child theme, and edited the file directly in the parent theme and it doesn’t seem to take effect. (However, I can edit header.php and functions.php and see a change, so I assume it’s not something odd like server cache).
I appreciate your help.
I’ve created my website using the Gossip Pro theme.
It works fine when I’m viewing on my desktop.
When I look at it on mobile, it’s a mess.
I have three issues.
Could you please address each one.
1. Mobile version of home page is not loading.
I’ve created a mobile version of the home page on my desktop.
When I view this page on my mobile phone, a different page entirely appears.
It shows my posts but nothing else.
The logo says “Newspaper discover the art of…’, the footer is wrong, colors are off, etc.
I have the mobile theme and AMP plugins both installed and activated.
How do I get the home page to load on mobile?
2. Header and footers not working.
When I try to edit the header and footer of the mobile page on the desktop I get a message saying ‘this type of header is not editable with Tag Div composer. Please use a cloud template.’ Same with the footer. When I try to install a template, there are none available for Gossip.
How do I use the header and footer from the original home page?
3. Big Grid Flex 5
I’m using Big Grid Flex 5 on my homepage.
On the mobile home page (viewed on desktop) the three smaller images line up horizontally, creating a scroll bar to drag across.
Is it possible to configure Big Grid Flex 5 so that the smaller images line up vertically, or do I need to use another element?
Your help would be appreciated, this is very urgent.
We need our website to work on mobile.
Thanks for your assistance.
Hello!
We do not have any ETA, but the latest version of the theme is 11.3.
This is weird, that’s why I recommend you to update to the latest version as soon as possible.
First of all, please make sure you have a full backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a full backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Delete and re-install the TagDiv Composer plugin, so you can be sure your plugin is up to date.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello,
Unfortunately, the problem is from the browsers used, it looks like the “like” button for Facebook is now supported only in the Chrome browser, the new implementation from other browsers is made to prevent Facebook share “like”
https://support.mozilla.org/en-US/kb/third-party-cookies-firefox-tracking-protection
https://www.the-parallax.com/apple-safari-intelligent-tracking-prevention-facebook-share-like/
If you have a Pro Prebuilt Website installed, you can disable the button with tagDiv Composer => https://www.screencast.com/t/JKhbawk3Hg -> https://www.screencast.com/t/ON5zB4scE
Thank you!
Hi,
Please let me know what prebuilt website do you have installed.
Also, you can import from tagDiv Cloud Library, for header, footer, homepage, posts, etc a template, please check this article => https://forum.tagdiv.com/how-use-tagdiv-cloud-library-templates/
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.
Thank you!
newpapper theme not install on my wordpress, my website is new fresh no theme or plugins installed.
“the link you followed has expired”
Hello,
I installed WPML 4.5 everything was working fine, flag appeared in my header etc but when I went in the page in order to fix the header for lower resolution I ended up with this message.
The culprit is WPML 4.5 because I soon I disable it, I am able to edit the header.
Can you please suggest what I can do about it?
Thank you!
Dimitris
Hello!
Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.3).
Delete and re-install the TagDiv Composer plugin.
Please check if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements, make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
Please make sure you have the latest version of the PHP, WordPress, theme and plugins too(11.3).
Delete and re-install the TagDiv Composer and tagDiv Cloud Library plugin.
If the problem is still there, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!