- TutorialsHow to install Revolution Slider
- TutorialsHow to Install bbPress forum
- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsImport Revolution Sliders
- TutorialsSystem status parameters guide
- TutorialsHow to Update the WPBakery Page Builder plugin
- TutorialsExisting content
Hello, i bought the theme from themeforest and each time i install the theme and all the plugins, the theme breaks.
i need urgent assistance
Hi,
The 500 errors problem in most cases is caused by low wp-memory or old php version.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please check our documentation for Installing Demos -> https://tagdiv.com/newspaper-theme-installing-demos/ also some demos have elements from tagDiv Cloud Library and you need to have it activate.
Let me know the results!
Thank you!
well, I am not using any Ad Manager or any plugin related to that I have to add 3 different Advertising Companies Code.
Previously I had my Codes installed on Header.php and Footer.php after the Update I have to again install them on the same files but when I do there were no ads on my website.
Hi,
Thank you for the kind words, most appreciated.
1. You can find it in the plugins folder, if you download the full theme package from themeforest – https://www.screencast.com/t/MR4APxAXO
– https://forum.tagdiv.com/whats-included/
Once you extract the full package, there will be a plugins folder containing the WPBakery plugin as well – http://prntscr.com/nssgp7
We will provide updates for the plugin when the theme is updated, and updates are available for it – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
2. Can’t say if it works or not, we didn’t make any tests with that plugin. The revolution slider provided with the theme works just fine, we include some demo sliders for it as well, these can be imported and used
– https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
– https://forum.tagdiv.com/import-revolution-sliders-on-demos/
Maybe the author of that plugin provides a demo version of the plugin that you can make tests with. Or maybe they provide a refund in case you can’t use it with the theme.
If you have more questions, let us know.
Thanks
Hello Sir Please Help Me out i am unbale to import demo content and second thing when i install tagdiv cloud library plugin it gives Ajax error and the any click redirect to http 500 error
Hi,
Remove the old plugins and install them again from the Plugins section from here -> https://www.screencast.com/t/czOD29fbJ
Hope this helps and let us know how it goes!
Thank you!
Hi,
I believe the hosting provider should be able to fix that, seems to be an issue with cURL. Maybe cURL is not installed on the server. Also if possible use PHP versions 7, 7.1 or 7.2.
Or you could install the plugins by FTP – https://forum.tagdiv.com/topic/installation-failed-for-newspaper-tagdiv-composer-plugin/
Thanks
Hi,
You have more possibilities, you can import some demos and edit theme, but be carefully, if you edit one demo page and you’ll install other demo, or you’ll uninstall the demo, that page will be remove, so will be good to make a new page and set the content in it.
Please check our documentation from here -> https://tagdiv.com/?s=composer
Also you can import pages/sections and templates from tagDiv Cloud Library -> https://tagdiv.com/what-is-the-cloud-library/
The simplest way to achieve a full width is to use a template from tagDiv Cloud Library. There is no one single button push. You have to import a post style and set it as the default post template in the theme panel post settings, then you need to import a category template that is full width and set that one as the default category template. The same for tags, author pages etc:
https://forum.tagdiv.com/tagdiv-cloud-library-plugin/ also for pages (stretch row and content ) https://www.screencast.com/t/i8SQ5eS4 .
Please read similar topics:
-> https://forum.tagdiv.com/topic/force-full-width-on-categories-post-grid/
-> https://forum.tagdiv.com/topic/homepage-full-width-content/
-> https://forum.tagdiv.com/topic/homepage-full-width-content/
Also from what I can see your header and footer is stretch to full width -> https://www.screencast.com/t/8dv4sZzdVu3o -> https://www.screencast.com/t/1nXlJduH7
Thank you!
Hi,
Please try to a default theme and check if that behavior is the same. Also, if the problem is still there, you need to contact your hosting provider, tell this problem because it is possible to have some restriction for that language or something else. You can check the following topic from here -> https://forum.tagdiv.com/topic/not-able-to-change-permalink-strange-issues-after-installing-yoast-seo/ because there was discussed that topic.
Hope this helps!
Thank you!
Hi,
Your website appear like this -> https://www.screencast.com/t/smGx4Bc84 please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If the problem is still there, please delete( delete the theme, theme plugins too, do not override ) the current version of Newspaper that you have and download again the last version from themefores and reinstall it.
Thank you!
Hi,
From what I can see there is a problem with the homepage at the moment
– http://prntscr.com/nsnt3k
The rest of the website seems to work fine however. Looks like the theme stylesheet is not loading for some reason – http://prntscr.com/nsnv07
Maybe it is caused by plugins, try deactivating all non-theme plugins and clear the cache and CDN if used. If that does not solve it, you could try reinstalling the theme by FTP if possible. Delete the old theme and upload the new one (make a backup before)
– https://forum.tagdiv.com/newsmag-install-via-ftp/
It could also be an issue with the server, worth trying to contact the hosting provider and mention the issue to them.
Thanks
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If the problem is still there, please delete( delete the theme, theme plugins too, do not override ) the current version of Newspaper that you have and download again the last version ( v9.7.2 ) from themefores and reinstall it.
Thank you!
plugins..
The folder already exists. /insumedical/www/wp-content/plugins/td-composer/
Plugin installation failed.
—–
Unable to copy file. td-composer/td_deploy_mode.php
An error occurred and we could not finish the process.
Please reload the page and try again, or manually update the plugins.
——–
Theme panel..menu
has disappeared
I’ve been back and forth with Support trying to figure this out. I have completely deleted my entire page and database and started over, with a clean WordPress install, and newspaper install. It’s immediately broken. Zero content, no changes. Just broken. Does anyone else have this issue?
Hi Simon, here are the errors that appear when I try to install the plugins from the Install premium plugins.
Installing Plugin: tagDiv Cloud Library
The plugin has an invalid header.
Downloading the installation package from https://gruppo3millennio.altervista.org/wp-content/themes/Newspaper/includes/plugins/td-cloud-library.zip?uid=5ce6c60f214f9…
The download failed. cURL error 56: Received HTTP code 403 from proxy after CONNECT
Failed to contact the templates API server.
But only for tagDiv Composer and tagDiv Cloud Library.
Thank you
Hi Calin
1 – Yes, we would like to move to TD Composer, therefore not using WPB. It was just for curiosity
2- I think you are right. I first created a page, named it. saved it. Got back to pages. Directly clicked on edith with td composer and there’s no fault, and page loads. This is really annoying because I’ve been going through the forum whole day long trying to find a solution.
3- Calin; we really need some guide moving to TD composer. Do we have to recreate every single page once again?
4- For example, when we did a clean wordpress installation, we can go full width design. as in the image.https://pasteboard.co/Ig2Yab5.png
However with an existing web site and clean page creation we cant achive this as in the image https://pasteboard.co/Ig2YsOg.png
Where to find those options with for an existing site.
I will try re-installing.
And I’m still not being clear enough about my social share problem. I WANT to use the ones from the plugin, and not the tagdiv ones. I have the social sharing turned off in the theme panel, but the ones in the template continue to show up. Do I have to edit the template itself to get them to go away?
(Same is true for Related Posts, which I don’t want, and Previous/Next, which I also don’t want.)
Hello !
Please clear all cache and try again.
We recommend using WP Super Cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Make sure if you have followed the steps from this guide if you want to achieve good theme results.
Thank you !
Hi,
I have installed Adsense and Taboola codes in header.php and Footer.php and they are not working after the update. Before they were working fine and had no issue.
Could you help me out in this matter?
Hello !
Please try deleting and reinstalling the cloud template. We have made tests on our servers and everything works fine. Also if you’re usign a social shares plugin you will have to disable the buttons from the plugin since it has nothing to do with the theme.
Thank you !
Hi,
I just started to use Newspaper for the last week but every time I login to wordpress to customize the theme I have to activate the code. is it normal? because I thought the activation only once after installing the theme.
thanks
Hi Tagdiv / all,
I was able to bring content over including images to my fresh install of newpaper theme, but for some reason the thumbnails do not show, I used the Thumbnail Regenerate plugin which still did not fix the issue. Any idea what can be done?
https://ibb.co/pwsgGBD <—– thumbnail image not showing, instead loads no-thumb instead
https://ibb.co/j6W3xyx <—– but image showing in post when clicked on
Thanks
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that after you make the changes in theme panel -> https://www.screencast.com/t/VZB5KyaUwdSm and you save the settings you clear all cache and force refresh the browser.
If the problem is still there, please delete( delete the theme, theme plugins too, do not override ) the current version of Newspaper that you have and download again the last version from themefores and reinstall it.
Thank you!
Hi,
If you make a theme update you need to go on themeforest and download the theme with documentation and all files -> https://www.screencast.com/t/pdm70xXmt after that you can install the WPBakery from that package, in this way you have the last version that we provide.
If you are using single image from WPBakery, please check this topic -> https://forum.tagdiv.com/topic/layout-issues-with-latest-version/
Thank you!
With customisation the update process is somewhat painstaking.
Among other things, Custom Post Types and Custom Taxonomies are no longer working – even after rebuilding and references the tagDIV API documentation (which previously successfully allowed this).
• Is the API documentation current?
• What is the recommendation for getting Custom Post Types and Custom Taxonomies working in the 9.7 update? Following the API documentation – this is not being recognised in 9.7.
• What is the recommended process for identifying and installing any further files – Specifically, there are certain cross-references such as:
'used_on_blocks' => array('td_block_11', 'td_block_18'),
This refers to php in shortcodes however the entire shortcodes folder with contents was not part of the update. Is copying across from the old version the correct approach to restore or recreate?
