Search Results for 'install'

Hi,

The 500 errors problem in most cases is caused by low wp-memory or old php version.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.

Please check our documentation for Installing Demos -> https://tagdiv.com/newspaper-theme-installing-demos/ also some demos have elements from tagDiv Cloud Library and you need to have it activate.

Let me know the results!
Thank you!

Hi,

Thank you for the kind words, most appreciated.

1. You can find it in the plugins folder, if you download the full theme package from themeforest – https://www.screencast.com/t/MR4APxAXO
– https://forum.tagdiv.com/whats-included/
Once you extract the full package, there will be a plugins folder containing the WPBakery plugin as well – http://prntscr.com/nssgp7
We will provide updates for the plugin when the theme is updated, and updates are available for it – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

2. Can’t say if it works or not, we didn’t make any tests with that plugin. The revolution slider provided with the theme works just fine, we include some demo sliders for it as well, these can be imported and used
– https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
– https://forum.tagdiv.com/import-revolution-sliders-on-demos/
Maybe the author of that plugin provides a demo version of the plugin that you can make tests with. Or maybe they provide a refund in case you can’t use it with the theme.

If you have more questions, let us know.
Thanks

Hi,

Remove the old plugins and install them again from the Plugins section from here -> https://www.screencast.com/t/czOD29fbJ

Hope this helps and let us know how it goes!

Thank you!

Hi,

I believe the hosting provider should be able to fix that, seems to be an issue with cURL. Maybe cURL is not installed on the server. Also if possible use PHP versions 7, 7.1 or 7.2.

Or you could install the plugins by FTP – https://forum.tagdiv.com/topic/installation-failed-for-newspaper-tagdiv-composer-plugin/

Thanks

Hi,

You have more possibilities, you can import some demos and edit theme, but be carefully, if you edit one demo page and you’ll install other demo, or you’ll uninstall the demo, that page will be remove, so will be good to make a new page and set the content in it.
Please check our documentation from here -> https://tagdiv.com/?s=composer

Also you can import pages/sections and templates from tagDiv Cloud Library -> https://tagdiv.com/what-is-the-cloud-library/

The simplest way to achieve a full width is to use a template from tagDiv Cloud Library. There is no one single button push. You have to import a post style and set it as the default post template in the theme panel post settings, then you need to import a category template that is full width and set that one as the default category template. The same for tags, author pages etc:
https://forum.tagdiv.com/tagdiv-cloud-library-plugin/ also for pages (stretch row and content ) https://www.screencast.com/t/i8SQ5eS4 .
Please read similar topics:
-> https://forum.tagdiv.com/topic/force-full-width-on-categories-post-grid/
-> https://forum.tagdiv.com/topic/homepage-full-width-content/
-> https://forum.tagdiv.com/topic/homepage-full-width-content/

Also from what I can see your header and footer is stretch to full width -> https://www.screencast.com/t/8dv4sZzdVu3o -> https://www.screencast.com/t/1nXlJduH7

Thank you!

Hi,

Please try to a default theme and check if that behavior is the same. Also, if the problem is still there, you need to contact your hosting provider, tell this problem because it is possible to have some restriction for that language or something else. You can check the following topic from here -> https://forum.tagdiv.com/topic/not-able-to-change-permalink-strange-issues-after-installing-yoast-seo/ because there was discussed that topic.

Hope this helps!

Thank you!

Hi,

Your website appear like this -> https://www.screencast.com/t/smGx4Bc84 please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the problem is still there, please delete( delete the theme, theme plugins too, do not override ) the current version of Newspaper that you have and download again the last version from themefores and reinstall it.

Thank you!

Hi,

From what I can see there is a problem with the homepage at the moment
– http://prntscr.com/nsnt3k
The rest of the website seems to work fine however. Looks like the theme stylesheet is not loading for some reason – http://prntscr.com/nsnv07
Maybe it is caused by plugins, try deactivating all non-theme plugins and clear the cache and CDN if used. If that does not solve it, you could try reinstalling the theme by FTP if possible. Delete the old theme and upload the new one (make a backup before)
– https://forum.tagdiv.com/newsmag-install-via-ftp/

It could also be an issue with the server, worth trying to contact the hosting provider and mention the issue to them.

Thanks

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the problem is still there, please delete( delete the theme, theme plugins too, do not override ) the current version of Newspaper that you have and download again the last version ( v9.7.2 ) from themefores and reinstall it.

Thank you!

Hello !

Please clear all cache and try again.
We recommend using WP Super Cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Make sure if you have followed the steps from this guide if you want to achieve good theme results.

Thank you !

Hello !

Please try deleting and reinstalling the cloud template. We have made tests on our servers and everything works fine. Also if you’re usign a social shares plugin you will have to disable the buttons from the plugin since it has nothing to do with the theme.

Thank you !

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that after you make the changes in theme panel -> https://www.screencast.com/t/VZB5KyaUwdSm and you save the settings you clear all cache and force refresh the browser.

If the problem is still there, please delete( delete the theme, theme plugins too, do not override ) the current version of Newspaper that you have and download again the last version from themefores and reinstall it.

Thank you!

Hi,

If you make a theme update you need to go on themeforest and download the theme with documentation and all files -> https://www.screencast.com/t/pdm70xXmt after that you can install the WPBakery from that package, in this way you have the last version that we provide.
If you are using single image from WPBakery, please check this topic -> https://forum.tagdiv.com/topic/layout-issues-with-latest-version/

Thank you!