- NewspaperAutoptimize Plugin – install and configuration
- NewspaperCache plugin – install and configure
- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- TutorialsHow to install Revolution Slider
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- TutorialsHow to Install bbPress forum
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperHow to edit modules for Flex Block X
- NewspaperWooCommerce: Happy “Add to Favorites!”
- NewspaperWoo Brands
- NewspaperStripe Setup
- NewspaperModal Popup
- NewspaperPayPal Setup
- NewspaperFlex Block Settings Guide
- NewspaperHow to setup the Contact Page
- NewspaperAdd Cryptocurrency Price Ticker Widget
Hello,
It seems you have not installed the tagdiv composer page builder. Please install the tagdiv composer and the errors will be gone.
Thank you!
Hello !
Please take a look at this documentation regarding the theme install: https://tagdiv.com/how-to-install-newspaper-theme/
Thank you !
Hi,
First of all, you need to ensure if your theme was correctly installed according to our documentation from here -> https://tagdiv.com/update-newspaper-theme/ Also, check the permissions for your database and also, check the system status parameters from here -> https://forum.tagdiv.com/system-status-parameters-guide/
Thank you for message!
Hello !
We are sorry for your inconvenience !
It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/
Thank you !
Hello! I have the same problem. I have installed the update after deleting the old theme, tried to do everything according to your instructions. I’ve already sent a letter to contact@tagdiv.com with a detailed description of the problem, and also admin login and FTP. Could you please have a look?
Thank you!
Hello !
You should be able to update your composer from Theme Panel – Plugins or by going to the plugins section. Also take a look at this documentation regarding installing and updating plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/
Thank you !
Hi Fanpula,
Unfortunately, I cannot access your website so I can find the source of your problem. Make sure if you have correctly installed the theme via FTP way according to our documentation. The first step for WordPress debugging, please remove all of the untested plugins, clear all the caches, purge CDN files and check the results.
Thank you!
ello !
It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems.
We recommend uploading via ftp.
Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/
Thank you !
Hi,
Ensure that you have correctly installed the theme via FTP way and also, the AMP configuration was properly made according to our documentation from here -> https://tagdiv.com/amp-newspaper-theme/ You need to provide your website URL so I can take a closer look at it. Also, try to provide some useful screenshots with that error so we can identify it closer.
Thank you!
Hi,
Please make sure if you have correctly installed the theme via FTP way, according to our documentation from here -> https://tagdiv.com/amp-newspaper-theme/ If the problem is still there and if the AMP does not work, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.
Thank you!
Hi,
Please make sure that you have correctly installed the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ Please note that we do not have any bad report in this case.
Thank you!
Hi,
Please remove all of the untested plugins and please keep up a clean install of the theme in order to achieve good results. Please notice that the first step in debugging WordPress is to disable all of the untested plugins.
Thank you!
@ncalex hello ; Problem solved , Found the problem we tried to find for 1 week. We’ve tried everything, we’ve removed all plugins. theme maybe uploaded 3 times reinstall …
Very simple thing: The problem is; “OFFET”
WORDPRESS > components >right side set “OFFSET” not all browsers see this.
Look please > Problem OFFSET !
Thanks Simion, we have activated php 7, opened the server to server to all the connections and installed the plugin via ftp but when we try to add a new template from the cloud library this error sends us: “Failed to contact the templates API server.”
We are very sorry not to be able to use this beautiful resource.
Do you have something to suggest?
Hello,
I’ve updated my site’s Newspaper theme to v9.75 as well as all plugins and WP. The included WPBakery Page Builder plugin v.5.7 is installed and visible in ‘Edit Page’ view.
Even with all non-Newspaper plugins turned off my website home page layout is jumbled and some secondary pages are blank. See original, pre-update site here; Marketwisetrader.com. The post update, development clone updated version is here; //mkdv.meta-morphos.es
The WPBakery post page layouts seems to have survived. Secondary pages for ‘Store’, are blank whether WooCommerce plugin is on or off.
I built the site’s page layouts using WPBakery Page Builder. When I now view the page layouts back end view with WPBakery selected, the row and collum layouts with blocks looks correct. When I preview the same pages however, image sizing is off, and row/collum and block location is out of order.
Could you view this and suggest how I can correct this?
Will the back end editor, WPBakery be phased out in the future?
Will there be a problem in the future if some pages are ‘legacy’ having been built with WPBakery, and others built from front end with TagDiv Composer?
Thanks,
Lon K
I tried installing the newspaper theme. Message says – failed to install.
Please let me know what I should do.
have install new WordPress 5.2.1
install them newspaper (lastest version from themeforest date:2019-05-25) and activated – successful
now i have installed required plugins: tagDiv Cloud Library and tagDiv Social Counter ok; tagDiv Composer failed!
manual installation in backend over Newspaper / Welcome “Start with the Newspaper Theme” failed
An error occurred and we could not finish the process.
Please reload the page and try again
manual installation in backend over Newspaper >>> Plugins failed
The file could not be copied. td-composer/legacy/Newsmag/assets/css/td_legacy_main.css
manual installation over ftp failed
follow files couldn’t copied:
td-composer/legacy/newspaper/assets/css/td_legacy_main.css
td-composer/legacy/newspaper/assets/images/pagebuilder/preset-icons.png
td-composer/mobile/images/icons/mobile-theme.svg
td-composer/legacy/newspaper/assets/less/pagebuilder/shortcodes/big-grids-style.less
td-composer/legacy/newspaper/assets/less/block-templates.less
td-composer/mobile/style.css
td-composer/includes/templates/font-awesome.php
td-composer/legacy/newspaper/assets/less/pagebuilder/shortcodes/block.less
td-composer/includes/templates/typicons.php
td-composer/css-live/assests/external/ace/ace.js
td-composer/legacy/Newsmag/includes/td_css_generator.php
td-composer/legacy/Newspaper/includes/shortcodes/td_flex_block_4.php
td-composer/legacy/newspaper/assets/less/single/post-templates.less
td-composer/legacy/Newspaper/includes/shortcodes/td_ad_box.php
td-composer/legacy/newspaper/assets/less/pagebuilder/shortcodes/big-grids-full.less
What can i do?
What is the safest method to update the theme? Previously, the method recommended by TagDiv is to overwrite the theme files via FTP, but now I have come to know that you are not recommended this method anywhere. So, how can I safely update the theme? Should I update the theme via wordpress by deleting the old theme and install the new theme?
Hi,
I just installed the newspaper theme and the tried to import the Default demo.
I got this message:
tagDiv importer detected an error. The importer will try to recover and continue to install the demo after you click ok on this dialog.
Steps to troubleshoot:
– Check the permissions on your upload folder
– Please make sure that WP_DEBUG is set to false in wp-config.php
– Contact our support via email contact@tagdiv.com (please provide your product license key)
I checked the permissions:
WP_DEBUG is set to false:
After I click OK the error appeared a second time. Then the import finished.
This was a brandnew test side – fresh WP install and only the default WP theme – no settings changed or anything.
Any ideas?
Hi we have recently updated the newsmag theme to the latest version installed the mobile theme and amp plugin. But the amp is not working? If you visit https://scaffmag/?amp it just times out. We use cloudflare but use the suggested caching plugin wp super cache. Is there some setting I need to implement??
Any help would be greatly appreciated thanks.
Hi there.
I used your css and it shows whatsapp and Line share buttons now on my site on desktop. That is great.
I have the Line app, and everything works fine.
But I don’t have the whatsapp app on desktop and after clicking on whatsapp symbol a popup popsup and shows an error.
I have 2 ideas for improvement UX.
1. Link the whatsapp-icon to https://web.whatsapp.com/ that way the user doesn’t have to have the app installed, but can still use whatsapp.
2. Let a little text appear (some kind of tooltip) which says; “this works only on mobile, or if you have the app installed.”
What do you think? Please let me know if there is any possibility to get this done 🙂
Cheers
Mike
Hi guys, for the first time, my custom ad code is not displaying after installing from 9.6.1 to 9.7.2.
Here on 9.6.1, you can see the three custom ads below the nav bar: coronadotimes.com
Here on 9.7.2, the ads are NOT showing up under the nav bar: coronadotimes.com/development
So, I know that something with the custom code broke, but I’m not sure where to fix it. I looked in both of the above URLs in the “custom ad 1” area and they both have the same code:
<div class="td-all-devices SP_Below_Header_As_Rotate">
</div>
So, any thoughts?
Administrator and plug-in installation error~!
http://insuguid.com/wp-content/uploads/2019/05/error.png
Updated with http://ftp..
Thank you again for professional help. Just like you advised, I removed “tagDiv speed booster” and installed the “Speed Booster” plugin. I’m testing settings now. With the “Move scripts to footer” function turned off, everything works great.
In summary, it should be useful to other users, it is possible to set everything so that TablePress will work completely correctly with the Newspaper template.
Hi,
We’re seeing a very significant slowdown in page load after installing the latest version of the theme. Our host has dug into this, and identified the leading cause:
> I’m seeing a tdb_header_logo::render process that is taking 50-90% of the request time. The logo render process is taking ~6 seconds all by itself.
Our logo is a small png, ~2kb in size. Do you know what is causing the logo render process to take ~6 seconds? How can this be fixed?
