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Replay via this topic -> https://forum.tagdiv.com/topic/impossible-to-install-default-demo/#post-280655

Hi,

Please make a theme update, or a fresh install with the latest version of newspaper, login on themeforest with you credentials and get it from there with all files and documentation.

That is a very old theme version, an insecure for our times; much has changed since that version. Indeed that would be the thing to note. Once you update the tagDiv composer will be automatically activated. Visual composer elements in pages may not display properly if the tagDiv composer is active. Deactivate it and leave Visual composer (now WP Bakery page builder) active. Update Visual composer and there should be no issues
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
This is a guide to update the theme
– https://forum.tagdiv.com/how-to-update-the-theme-2/
It is always recommended to keep the theme used, theme plugins and WordPress up to date. Updates will improve the functionality in many ways.

If you would then want to use the tagDiv composer, all pages will have to be recreated using it. The pages must only contain elements that belong to it.

Be sure to check if there are sufficient resources allocated for a optimal performance
– https://forum.tagdiv.com/system-status-parameters-guide/
Check the theme system status and if needed ask your hosting provider to increase those parameters.
Le us know if you encounter any issues and we will try to help you as best we can.

Thanks

Hi,

If you did not make and changes in theme files, then the best way will be to remove the theme and install it again ( if you make some changes then is possible to get this error from there ), if you are using child theme please deactivate it until after you make the update/installation
How to update the theme ->https://forum.tagdiv.com/how-to-update-the-theme-2/
Install via WordPress – https://forum.tagdiv.com/install-via-wordpress/
Install via FTP – https://forum.tagdiv.com/install-via-ftp/
We recommend to be made via FTP.

Thank you!

Hi,

If you want to have a good speed on mobile device please use the mobile theme -> https://forum.tagdiv.com/the-mobile-theme/

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

You should follow our useful guide in that case from here -> https://forum.tagdiv.com/how-to-make-the-site-faster/

There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

Wordpress.com Support-> https://en.support.wordpress.com/plugins/

Thanks for your understanding!

Hi,

In most cases 500 errors are caused by low WP-memory. As plugins are installed the memory will eventually get exhausted, most hosting providers are limiting it to 40M by default.

We recommend a value of 256M which would be decent for most websites. Check what is the value of the WP-memory in the theme system status panel. If needed increase it, or ask the hosting provider to increase it for you if possible
– https://forum.tagdiv.com/requirements-for-newspaper/
Check the other parameters mentioned in the guide as well.

Thank you for your understanding!

Hi,

The font request will load, by default the theme uses two fonts. So even if you leave all the settings on default and don’t install a demo these will still be loaded
– https://forum.tagdiv.com/font-customization/
If you want you can disable the fonts in the theme panel – http://prntscr.com/msxqc2

What comment js are you referring to? Maybe it is not coming from the theme. If you want to not load plugin resources only on specific pages or for specific pages, you could try some suggestions I found, could be other solutions
– https://kinsta.com/blog/disable-wordpress-plugins/
– https://shibashake.com/wordpress-theme/how-to-selectively-load-plugins-for-specific-pages

Thanks

Hi,

Please make sure that you are using the classic element from the Gutenberg or you have install the classic editor plugin and make the steps from my video also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, clear all cache and try again.
-> https://www.screencast.com/t/dDmVOKovHzB

Thank you!

Hi,

For this you can use the classic element from Gutenberg https://www.screencast.com/t/KQswd7c88iN or you can install the classic editor plugin.

Thank you!

Hi,

I check this on my install and is seams to work for me
-> https://www.screencast.com/t/Ksf8TZX4Dm
-> https://www.screencast.com/t/uVfb23noT
-> https://www.screencast.com/t/FXhjfRmjtYC9
-> https://www.screencast.com/t/0PjOvDIQyy7

If this is not working for you please try the Custom fonts files, for this please check your documentation for Font customization -> https://forum.tagdiv.com/font-customization/

Thank you for your understanding!

Hi,

So the language in which you want to translate WordPress does not appear in the drop-down
– http://prntscr.com/mswnpz
From what I know only languages that have full translations will appear there.

You could try and load a new language manually like mentioned in these topics, or use a plugin
– https://www.webhostingsecretrevealed.net/blog/wordpress-blog/adding-different-languages-to-wordpress/
– https://www.a2hosting.com/kb/installable-applications/optimization-and-configuration/wordpress2/changing-the-wordpress-language

Thanks

Hi,

So this happens only when activating the revolution slider plugin? Try deleting it and reinstall it. Maybe the requirements of the plugin are not met
– https://www.themepunch.com/revslider-se-doc/requirements-and-recommendations/
Try increasing the memory to 256M if possible – https://forum.tagdiv.com/requirements-for-newspaper/

Also try and use this version, the latest version has some issues with Gutenberg
– http://cdn.tagdiv.com/wp-content/uploads/2019/02/revslider-1.zip

Thanks

Hi,

Please do not share your privet information like license on the forum.

Please ensure that you respected the theme requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/ and the theme was correctly installed via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/
Also please read this topic :
-> https://forum.tagdiv.com/topic/cannot-find-default-newspaper-theme/
-> https://forum.tagdiv.com/topic/error-500-after-installing-newspaper/

Thanks for your understanding!

Hi,

You could install the plugin by FTP, that would work
– https://forum.tagdiv.com/topic/installation-failed-for-newspaper-tagdiv-composer-plugin/
Or try and contact the hosting provider so they can check why this happens.

Thanks