Search Results for 'install'

Hi,

Please make sure that you are using the latest version of the theme installed via FTP way, remove all fo untested plugins, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Regarding the infinite scroll for an individual post, notice that we cannot say for sure when exactly this feature will be implemented in our theme, sorry! Check our changelog.

Thanks.

Hi,

There are two page builders provided with the theme, the tagDiv composer which is the main page builder and we recommend using it to build pages and cloud templates, and the WPBakery page builder (former Visual composer)
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
To have access to the cloud library templates, the cloud library plugin has to be active
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

The revolution slider is included in the theme package, you can use it fully and there is no need to activate it in any way (bundled version). Please ignore/close the activation messages coming from the plugin.
There are demo sliders made by us in the package which can be imported, but you can create your own sliders as well
– https://forum.tagdiv.com/import-revolution-sliders-on-demos/

The WPBakery, mobile theme and revolution slider plugins are present in the theme plugins panel but can’t be installed from there, only manually.

Please let me know if you have more questions, or you need help with something.
Thanks

That would be an issue that is quite common with the Gutenberg editor, sometimes it is fixed easily
– https://stackoverflow.com/questions/53238390/gutenberg-update-fail
I found some other topics – https://wordpress.org/support/topic/gutenberg-updating-failed-4/
– https://www.disruptiveconversations.com/2018/12/initial-thoughts-on-wordpress-50-and-gutenberg.html
Or maybe try and install the classic editor plugin and try to restore it again. Or copy the content of the homepage and paste it in a new page, then set it as homepage if it works properly.

Hi,

Please make sure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches, purge CDN files and check the results.

Thanks for the message!

Hi,

You are using an untested cache plugin. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hi,

The mobile theme is in plugins folder.
If you don’t have this plugin in download please go to Themeforest login, and download all files ( https://www.screencast.com/t/1Sw5UyUBSxTY ).

After you install it, if you go in Newspaper>Theme panel> Mobile theme ( https://www.screencast.com/t/P2cvJiWB0Q ) you should see it.

If you want to deactivate the theme mobile go in Plugins, and search for “mobile” ( https://www.screencast.com/t/h2T3emHI91 ).

Also please check our documentation about The Mobile Theme -> https://forum.tagdiv.com/the-mobile-theme/

Thank you.

Hi all,

For more assistance in this case, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. We need to access your setup page so we let’s see why these plugins do not work. Before this, please ensure that you are using the latest version of the theme installed via FTP way and all of these plugins has been updated from here -> https://www.screencast.com/t/TUqLBZvwpQ

Thanks.

Hi,

From what I can see there is no sidebar in the homepage at the moment. In terms of ads I see one in the header and one in the middle of the page – http://prntscr.com/m40oqr

What exactly do you mean by enabling sidebars? Ads can be displayed in sidebars by placing ad box widgets, the ad codes can be entered in Theme panel->Ads.
If they do not appear maybe the ad codes are not valid, check with the ad provider for installation instructions.

Thanks

Hi,

Ensure that you are using the latest version of the theme installed via FTOP way and then, ensure that all of your plugins have been updated from here -> https://www.screencast.com/t/CykwO6SNo

Thanks for your understanding!

Hi,

Please read our documentation for Install via FTP -> https://forum.tagdiv.com/install-via-ftp/

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

You can activate the theme on multiple locations, the same purchase key can be used to activate your development copies and also the live version of your theme.
-> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Thank you for your understanding.

Hi,

First of all, you should make a full back-up to your database and then update the theme via FTP way, according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for your understanding!

Hi,

WPBakery Visual Composer is just a composer ( is optional if you want to use it ), you can use the TagDiv Composer this one is made spacial for our theme.

In order to update it you need to have the last version of the theme fill all files from themeforest, after that in plugins you’ll see the js_composer, you’ll need to deactivate and delete the old version and install the new one ( the new version of plugin ).

Thank you.

I upload it not in the wordpress install, but one level above it in the folder containing WordPress, in my case like this
– https://www.screencast.com/t/ArymKzXPR
It should appear in AMP pages if set like that. Place it there and check AMP pages in the website to see if it appears.