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Hi,

Never heard of something like that before. If you removed and installed the new composer plugin after the theme update, then you activated it the plugin should stay activated. This is most unusual. Could youre please first check the theme requirements
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Ask your hosting provider to increase the allocated resources where needed. Also maybe they can check error logs, potential errors could be seen there. Monitor if the same thing happens if you have only theme plugins active. Temporarily remove theme modifications and child theme.

Hi,

If the mobile theme plugin has disappeared from your active plugins list, search for it in the inactive plugins and delete it. If you try to activate it this message should be displayed
– https://www.screencast.com/t/c1nsiSvnmQq
So delete it and install it again from the latest theme package. That is if you still want to use it.

1. The plugin is optional, so you could simply not activate it and there will be no problem. It’s purpose is to present a overall simplified variant of the website on mobile.

2. The multi-purpose plugin is no more
– https://www.screencast.com/t/bzKr92ePiT3
By an oversight it is provided in the theme package, we will fix that. As of 8.7.5 all the multi-purpose elements and settings are included in the tagDiv composer.
Now after a theme update the tagDiv composer should be updated automatically, if that did not happen for you deactivate and delete it and install it from here
– https://www.screencast.com/t/KwPCbnRF9PB

The shortcodes should work, like this
– https://www.screencast.com/t/OWg27PZp
– https://www.screencast.com/t/25TYTGQnI

Thanks

Hello,

These are the tdm images used by the tagdiv composer multi-purpose elements. They previously came up only when activating the multi-purpose plugin but starting from 8.7.5, the multi-purpose elements were integrated into the tagdiv composer, no longer requiring the multi-purpose plugin to be installed. Now the images appear for everybody.
The tdm images will come back if deleted. They were programmed this way as they are required by the new elements. We will provide a “fix” for this in the next theme update as it seems there are many requests to disable these images.
Sorry for the inconvenience caused.

Thanks.

Hello,

It seems your memory allocation is off on your wp install and php.ini.
Please read this guide: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello,
Please use ftp to remove the theme and plugins from your install to get access back to your site. What are the errors you are receiving?

Thanks.

You must have had the WPBakery page builder active as well, if none of the composers are active, only shortcodes will be displayed. The theme blocks and grids will be displayed by either tagDiv composer and WPBakery page builder.

This problem you are having is most unusual, the tagDiv composer is faster than the WPBakery page builder, so if this is not a hosting limitation then the results should be accordingly. Can you check what processes are consuming all these resources?

If you can, please install make a copy of the website on a sub-domain and install the latest theme version there. Check if the same thing happens. Use the duplicator plugin for example.

Hello,
Please check the theme plugin. If you updated the theme and did not update the plugins, your theme plugins got disabled automatically. Please disable and delete all theme plugins from your wp plugins section and then reinstall them again from the newspaper theme plugins section: https://www.screencast.com/t/B60EUVXN
The plugins need updating as well, not just the theme.

Thanks

Hello,

ALL theme plugins must be updated after a theme update. Please delete ALL theme plugins and install them again.

Thank you!

Hello,

Please deactivate and delete the theme plugins (the ones with td- in front) you currently have active on your site and then install them again from the latest theme package. The plugins need to be updated as well, not just the theme

Thank you!

Hi,

That seems to be the Newsletter shortcode. Delete the newsletter plugin from your plugins section, then install it from the theme plugins panel
– https://www.screencast.com/t/xfOGzQN6
Then the newsletter should work properly.

Thanks

Hi,

Please check the theme system status panel
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
In some cases the 500 errors were caused by insufficient WP memory, try increasing the value if needed. You can increase it more then in the guide if possible. Then install the theme again by FTP
– https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Update the theme plugins as well. Let us know the results.

Thanks