Search Results for 'install'

Hi,

All the page elements can be removed if needed, this is not specific to a demo. The demos are built with the tagDiv composer. Simply edit the page with the composer and remove/modify/add elements as you wish.

The composer should be available as an option to edit pages, please check in the plugins section if it is installed and active. Re-install the plugin if necessary. let us know the results.

Thanks

Hello delfinista,

First of all, please make sure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins if you are using something like this, clear all the caches, purge CDN files if you are using something like this and check the results. Notice that kind of plugin has been tested with the theme and should work as expected, without any problem.

Thanks for the message!

Hello alter6,

Make sure that you are using the latest version of the theme installed via FTP way. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it this case.

Thanks for the message!

Hi,

All the demo sliders are provided in the theme package, you can import any of theme and use them, regardless of demo installed
– https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
– https://forum.tagdiv.com/import-revolution-sliders-on-demos/
So import the demo and place it on the page
– https://www.screencast.com/t/fxkqhXhf
Save the page and view it, the slider will appear.

Thanks

Hi,

That would be the proper file, about the size you mention
– https://www.screencast.com/t/Fb2OB4ePxQ
There are two methods of installing the theme, either through WordPress or FTP
– https://forum.tagdiv.com/install-via-wordpress/
– https://forum.tagdiv.com/install-via-ftp/
The most recommended would be by FTP. If you are receiving that message, maybe the theme size is over the limit in size (post max size). Ask you hosting provider to increase the allocated resources according to this guide, if needed
– https://forum.tagdiv.com/system-status-parameters-guide/
Then try installing the theme again through WordPress or try by FTP as well.

Thanks

Hi,

Then maybe it was a coincidence that the issue started after installing that plugin. Try deactivating all plugins leave only theme plugins active. Clear all caching installed. Deactivate any minification set, either by plugin or maybe Cloudflare. Temporarily remove custom code entered in Theme panel or theme files.

Check the theme panel parameters as well
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources if needed.

There also seem to be some 522 errors present
– https://www.screencast.com/t/zJWjmrvmDS
More about that here
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out

Thanks

Hello Ron Robinson,

First please check the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
The issue, in this case, was with the save inner row option, in the tagDiv composer
– https://www.screencast.com/t/SrmHc7pr
Please re-install the theme by FTP
– https://forum.tagdiv.com/install-via-ftp/
Deactivate and remove all theme plugins and reinstall them. Deactivate all other plugins, leave only theme plugins active. Check to see if everything works as intended.

Thanks!

Hi,

The mobile plugin cannot be installed through the theme plugin installer
– https://www.screencast.com/t/iv2Xztcn5
Only three plugins can be installed from there, the tagDiv composer, multi-purpose plugins an social counter.
Regardless of this, all the plugins that the theme provides are located in the main theme packagem you can install the plugin manually
– https://www.screencast.com/t/C0gHyoCUy

Thanks

Hi,

On a sub-domain of the main domain there would be no issue. I believe installing the theme on two different domains at the same time, would be against Envato license specifications
But since it is for testing you can install it there regardless of being a different domain, no need to purchase a license only for testing.
As long as the theme is used to create a single end product there will be no problem, according to Envato terms. More about the license terms here
– https://themeforest.net/licenses/terms/regular

Thanks

Hello,

This is because you updated the theme and the tagdivb composer page builder installed automatically. If you do not plan on using the tagdiv composer, you should disable it and not use it together with the visual composer plugin.

Thank you!

Hello jmedina0107,

Make sure that your theme has been installed correctly via FTP way, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/newsmag-install-via-ftp/, remove all of the untested plugins if you are using something like this, clear all the caches and check the results.

Thanks for your understanding!

Hi,

There should not be any issues, if the system status parameters are set according to the guide
– https://forum.tagdiv.com/system-status-parameters-guide/
Check the permissions on the uploads folder, this could be the cause
– http://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
Try installing the demo you want again while having all other plugins deactivated, leave only theme plugins active. If you have another demo installed, everything it has imported will be removed by the new demo.
If there still is a problem, please send us an email at contact@tagdiv.com and provide admin login information, as well as FTP access. We will take a look.
Also include a link to this topic in the email.

Thanks