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Edward
tagDiv Member

Disable all untested plugins (for example “autoptimize”) and try again.

Please notice that tested plugins can be found here -> https://www.screencast.com/t/VRYWtPFYb (scroll down this page: https://forum.tagdiv.com/install-via-wordpress/)

Any other untested plugin can interact with the theme core files and might cause a lot of unknown issues.

Simion C.
tagDiv Staff

Hi,

Such issues may not be caused by database problems. It could be caused by plugins. Please try as a first step to deactivate all plugins except theme plugins and clear any installed cache. Check if this has any effect on the website functionality.

Thanks

Catalin
tagDiv Staff

Hello marvindoeve,

Ensure that you are using the latest version of the theme installed via FTP, check the system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, if you want to load some ready-made templates from Visual Composer, notice that you can import them from here -> https://www.screencast.com/t/8ya9cAuPQ

Hope this helps!

Thanks for your understanding!

Simion C.
tagDiv Staff

Hi,

Please note that not all modules/blocks display a Read more button. Follow this topic to see a list of modules and blocks which have this feature
https://forum.tagdiv.com/topic/read-more-button-either-missing-or-not-supported-with-voice-report-install/

Thanks

brunodups
Participant
#0

Hello. Suddenly, out of nowhere, no plugins changed or installed, no themes changed, no code changed, the theme panel stopped working. Whenever I click an item like Header Ad, the loader shows up indefinetely, it never loads or opens.
This happened simply suddenly, I went to bed and it was working, woke up and it’s not working anymore.

Catalin
tagDiv Staff

Hello mercado2,

First of all, make sure that you are using the latest theme version installed via FTP way, if you are using some untested plugins, try to disable all of these and leave just to active only the plugins that come bundled with the theme packet, purge all CDN files if you are using the Cloudflare System and check the results.

Thanks for your understanding!

marvindoeve
Participant
#0

Dear support,

I’d like to create a custom page in visual composer or tagdiv composer. I already read the article about the tagdiv composer but it seems you can only load blogposts into the columns.

When I create a new page I can only choose for the tagdiv composer. The pagebuilder button doesn’t show up. It is installed. How can I create a custom page with multiple columns?

Kind regards

EDIT:
I did find the button now. I just looked different than in the tutorial video. Now I can’t find the templates. Is there a place I can download them?

Trebilio Selpotti
Participant
#0

Megamenu, featured images and x button won’t work anymore. Something is broken. How can I repair it? Is it something broken in the newspaper files or in the database? How can I reset database Newspaper info, so if I want to cancel and reinstall this theme, WordPress doesn’t “remember” the setup? Thanks

Simion C.
tagDiv Staff

Hi,

The theme does not have options to customize the category descriptions, at the moment. These descriptions will have a default styling predefined in the theme. The Yoast SEO plugin if installed will add the MCE editor for the category description field
https://www.screencast.com/t/WY5ZcAQN2QkD
The current result you achieved for the description is very good indeed, thank you for posting the suggestion, it could be useful to other users.

Thanks

Catalin
tagDiv Staff

Hello ashwinkang1,

Please provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response. First of all, make sure that you have properly installed the theme via FTP way and also, ensure that you are using the latest theme version of it.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello biggleem,

Try to make a new clean install from scratch via FTP way because this is the surest method in this case. Clear all the caches and check the results. Purge all CDN files if you are using the Cloudflare.

Hope this helps and let us know how it goes!

Thanks for the message!

menj
tagDiv Member

Hi Catalin,

I’ve re-uploaded the theme files using FTP, but the issue persists. I can’t do a clean install because this is an existing production site and this error did not exist in the previous theme that I was using.

MartinLWilliamson
Participant
#0

Hi guys, I’ve been running with your theme on my development environment to understand it all and get all the items prepared. I like the theme a lot and we’ve decided to go with it.

Tonight I’ve been implementing the theme on my live site. All has gone OK with the configuration, etc. I started to resize my images using the plug-in you recommended, then when I realised how long this is going to take I paused it…. with the intention of letting it run when I’m asleep.

Continuing with the widget setup etc., and I’ve been checking through the 2,000 posts we have on the site (many have lots of images) and I see that many / most posts have their image links broken.

This is a disaster.

Please can you advise as soon as possible as to how I can fix this. Is the paused Image Resizing to blame? is it terminal? (do I need to restore the backup?)

http://veloveritas.co.uk

All advice awaited and needed! Thanks, M.

Azzriel
tagDiv Member

Hey mightypixel,

Anything else you did to make custom fields show up?
I installed Newspaper and Toolset from scratch but still, only title shows up.

Also tried all other plugins for custom content and custom fields but not luck. Not able to code so had to skip ACF, and this looks like a perfect solution.

Thanks.

Equinoctium
Participant
#0

Wow, just wow,

I installed the plugin for the multipurpose functions to make landing pages and my website’s health fell from 70% to 10%???

Is that normal?

🙁

maxhelpy
Participant
#0

i am install theme demos when show an error. i have also viscous with hosting provider they told me that what is the configuration requirement for newspaper theme please justify me what is configuration requirements for news paper theme.

aditya58singh
tagDiv Member

Hi,

I want to use Facebook Comment, There are plugin which are available but they are not coming properly in site. Is there any guide to install it.

Ermir
Participant
#0

I can’t add media on new post/articles I deleted the plugin Visual Composer and installed the new version, but nothing same problem. Please reply

deambris
Participant
#0

Hi,

I have installed latest version of newsmag theme, but Theme says that “Speed Booster” isn’t compatible with plugins as akismet, wp-cron-missed-schedule etc.

I think there is a bug/error, because I don’t guess that a plugin as “Speed Booster” is conflicting with a so important plugin as akismet.

Thank you for support!

nastro
Participant
#0

Since installing , Newspaper 8.5 , if I try to edit a newpage, I get a blank screen. If I try to create a page I get a blank screen.

This is from the admin panel.

HELP!!!!

nastro
Participant
#0

I just installed Newspaper 8.5 and when I click on Appearance – > Menus, I get a blank page.

Help!!!

michaelu
tagDiv Member

I have done a complete reinstall of the theme, via FTP, and the issue remains. Any other suggestions?

Thank you.

Catalin
tagDiv Staff

Hello ariascordoba,

Notice that the theme does not manage these things sections. You should install the Seo Yoast plugin if you want to have more settings for these. Please check here -> https://yoast.com/wordpress-seo/

Thanks for the message!

Catalin
tagDiv Staff

Hello Freshvine,

I suggest you make a new clean install from scratch via FTP way because this is the surest theme method. Check your system status to be increased according to our documentation and if you are using some untested plugins, try to disable all of these because could appear some conflicts which damage your website.

Hope this helps and let us know how it goes!

Thanks for the message!

Catalin
tagDiv Staff

Hello sdmx,

I suggest you make a new clean install from scratch via FTP way because this is the surest theme method. Check your system status to be increased according to our documentation and if you are using some untested plugins, try to disable all of these because could appear some conflicts which damage your website.

Hope this helps!

Thanks for the message!

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