Search Results for 'mobile'

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scook
Participant
#0

My website. grantcountyjournal.net

I designed a mobile webpage through tagDiv composer. Even used a template (News Page-Nature Love-mobile) and it looks like this on the screen:
mobile-page-as-seen-in-composer

But when I pull it up on my phone it looks like this:
How it appears on my phone
I can i fix this? What am I doing wrong? Help?
And I wouldnt be angry if you could tell me how to get rid of the green box at the top as well.

Thanks

editamagerit
tagDiv Member

Good afternoon, it seems that it has been solved by removing the mobile plugin that you mention, we will try these days to check if it is so.

Thank you very much and I will ask again if it happens again.
All the best.

biki
Participant
#0

Hi,

I have enabled the mobile theme for amp only but its not showing as required, please help.
URL: https://hagura.xyz

ludyma
Participant
#0

Hello, for a few days, I have received complaints from my clients because the menu does not load when it is on mobile, it stays waiting and never shows up, you have to enter PC mode and from there you access the categories. Could you please review or what do I have to do to solve this.

Checking if I am logged in if the menu appears but if I am as a visitor it does not load.

standby screen menu
my web

Bettina
tagDiv Staff

Hello @editamagerit!

This situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @blay!

Copy-paste the URL in another tab of your browser.
It could be a cache issue if the mobile pages are assigned correctly on all your desktop pages. Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.

Thank you!

BLAY
tagDiv Member

Hello,

I deactivated Mobile theme plugin, my mobile pages are correctly assigned and I deleted the cache but sometimes I obtain the responsive version of the main page and sometimes I obtain the mobile page . Why ?
For all other pages the result is ok

smilelondon
tagDiv Member

Hi Bettina

we have deactivated the cache and also the settings in Cloudflare are as you describe, but still the problem is persistent.

Could you please help us further as we need this menu to work – otherwise mobile visitors can not use our newsroom.

Thanks
Sven

dobriyalji
tagDiv Member

When i use news ticker my website hangs on mobile devices, When i remove news ticker then website loads faster…

But one issue, How to change default fastnews logo in mobile devices, On desktop it shows correct logo but when i open website newstodayflash.com on mobile devices it shows fastnews logo

Anamaria
tagDiv Staff

Hello,

Please do a test using only tagDiv plugins, clear all cache and check if this problem related to loading the website on mobile persists.
Also, to increase the page speed please check this topic -> https://forum.tagdiv.com/topic/slow-my-webiste/
Also, to change the logo for mobile please check this article https://forum.tagdiv.com/add-logo-newspaper/

Thank you!

muktipolice
Participant
#0

I would like to show the following and previous posts as I see the profile at the bottom of the mobile as shown in the picture. Where do I set this up?

FrasL
tagDiv Member

I’m guessing a lot of your buyers will be wanting a tag manager analytics implementation when using the mobile/AMP version of Newspaper?

The AMP plugin will only use the a gtag set up rather than loading the GTM container itself.

It looks like GTM4WP is about the most popular plugin that caters for everything, just a suggestion.

Kfm90
Participant
#0

Hi,
how can i put two columns (one on the left and one on the right) on mobile?

I need for example one element on the left and one element on the right.

Or one post on the left and one on the right.

On Divi I add some code and it’s done. Here I can’t figure out how to do it, thanks.

I am attaching a sample photo of desktop and mobile.

https://ibb.co/kHMgh0m

https://ibb.co/8PTchjh

smilelondon
tagDiv Member

Hi Bettina,

it looks like the emails I sent as response to this ticket did not make it to you.

Question was – is this an issue only affecting us or a general plugin problem which we have to be patient until you have a fix?

Secondly is this related:

Mobile header in Chrome and Firefox.
It is not opening for us,

We can open the header in Safari just fine and also on desktop.

From what we checked, it seems not to be an issue with the cache.
Can you perhaps point us to the right direction on how to fix this?

You can check on https://www.livetube.tv/news

Here is a video:
https://drive.google.com/file/d/1WXA8Bl-ZFQRRTMNMQ4KCUgC9-9175Jhi/view?usp=sharing

luke-tt
Participant
#0

Hi,

please see my header, it’s deplaced after the site loads completely: Header

In the mobile view the header image/logo is moved down if you scroll. If I am logged in as admin, the error disappears.

Any idea? I’ve disabled the plugin cache and cleared the cloud flare’s cache, too.

Best regards,
Luke

dobriyalji
Participant
#0

Hi Team,
I installed fastnews theme on my newspaper 11 theme, But it makes the mobile browser hangs when website load..

My website : newstodayflash.com

Anamaria
tagDiv Staff

Hello,

For mobile theme you need to set the menu in TheME Panel -> Mobile theme -> Header -> https://i.imgur.com/JKGVQsl.png

Thank you!

Calin
tagDiv Staff

Hi,
For amp you can set the code in 2 places, directly in the amp plugin -> https://i.imgur.com/FLsqeKn.png or in the theme panel > mobile theme > amp -> https://i.imgur.com/Efz3Sy3.png
Thank you!

Greg45
Participant
#0

Hello,

I imported a header template (Estates PRO) and installed it as my top menu, after modifying it a bit. I have also installed a sticky menu from the same template. They save fine, but when they display, there is an extra space at the bottom of both menus (the regular and the sticky one). What is causing this extra padding at the bottom?

None of the CSS rows, columns or elements have any padding or any borders or margins in both menus. All elements seem to be properly set, with no extra spaces from the original template. Yet the problem persists on most computers and on the mobile. Can you help?

The website is:

onlineleadershipnetwork.com

Gregory

totalkrypto
Participant
#0

At times the home page freezes and I don’t be able to scroll from the first viewport on the theme. In addition to this, I am not able to edit my blog posts while browsing on mobile. The edit button isn’t clickable when I try to edit a post on a mobile device.

mudit300
Participant
#0

I have enabled this plugin: tagDiv Mobile Theme plugin, On mobile when I click on the menu button on mobile it shows “Click here – to use the wp menu builder” I need to have the same menu as desktop, while tagDiv Mobile Theme plugin is active. SOS Help

Anamaria
tagDiv Staff

Hi,

Please edit the page, select the viewport for mobile select the mobile header/menu and set the menu -> https://i.imgur.com/91IuBmR.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide screenshots or a link to your website.
If you use a header template, then you need to set the menu with tagDiv Composer.
You can add the menu, in the main header, sticky header, mobile header and sticky mobile header
-> https://forum.tagdiv.com/mega-menu/
-> https://forum.tagdiv.com/main-menu/

Thank you!

rashedsubaihi
Participant
#0

Hi,
I observed that the header (created with tagdiv composer) does not show the menu correctly on mobile.

I see only this text in the menu “Click here – to use the wp menu builder”

How can I solve and avoid this.

Note: I don’t use the mobile theme plugin

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