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Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

valsim
tagDiv Member

Hi,

Thank you for your answer.

All Requirements seem to be ok and the newspaper version is 10.3
I have deactivate all plugins (except Tagdiv Composer) and cleared cache but the problem persists.

I noticed also that since the problem appeared, I’m not anymore connected on the frontoffice of the website, no more admin top bar, and when I want to comment a post, I have to fill all my infos.

If I use Classic Editor it solves the problem for posts and pages but not for templates…

Thank you for your help,
Valentin

Calin
tagDiv Staff

Hi,

Please make sure that you are using last version, Newspaper v10.3.4
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you are using last version, Newspaper v10.3.4
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Calin
tagDiv Staff

Hi,

This https://i.imgur.com/deJQ6qY.png can be a text set some were in theme panel -> https://i.imgur.com/FMrgZ1U.png

Also if the theme requirements are set as in our documentation – https://forum.tagdiv.com/requirements-for-newspaper/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Calin
tagDiv Staff

Hi,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

On live website please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also the content in WP Editor will be save automatic, there is no need for a save button.

You can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you

xochipelli
tagDiv Member

Thank you, Vlad

To confirm, system requirements fall within tagDiv’s requirements:
wp: 5.4.1
php: 7.3
mysql: MariaDB 10.1.43

as of 2020.04
nginx: 1.14.1
apache: 2.4.25-3
apache modules (mod_rewrite exists as rewrite_module): https://www.screencast.com/t/gIi6gKRod

Memory I set to 128MB after deploying the server.

All plugins disapled, excepting tagDiv’s, enabled main theme from child theme, no plugin cache, reset memcached on server, cleared browser(s) cache and history, and tried again. Issue persists.

I’m using Flex Block 4.
Module Flex 1, I can adjust title length (I believe was able to adjust previously as well), however excerpt length adjustments have no effect on article content lengths.

Module Flex 4 will adjust title length (was able to adjust previously as well), excerpt length not expected, so except length adjustments displays no effect

Calin
tagDiv Staff

Hi,

I suspect this problem comes from your hosting provider which might do not have enough memory and that’s why that error appears on the frontend when you try to import a demo. I suggest you consult your hosting provider and request to them to increase your system status parameters to be according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, if the problem persists, try to change the hosting provider to another one. You can send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel access so we can take a closer look at your setup configuration page.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, please provide some more details and some screenshots.

Let me know the results!

Calin
tagDiv Staff

Hi,

For Warning: getimagesize =>
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please enable the option in PHP.Ini as you can see here: https://stackoverflow.com/questions/37531149/php-getimagesize-not-working-on-external-links That allow url is 0 on your side. You can ask your host to do this. Also this is the only solution for the moment, I will ask our developers about the allow_url_fopen security risk.

The flex block 2 is look different because in that demo is use a specific class that it make that layout -> https://i.imgur.com/QQLsm9s.png td-medicine-pro-quick with out that class -> https://i.imgur.com/NK31ljo.png

Also for the edge problem, please use this custom css ->
.isEdge .tdb-title-text {
background-color: #172842!important;
}

The code need to be set in theme panel> custom code> custom css.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also there was some new implementations in theme plugins, that make the theme faster (this is related on external sources as YouTube), please disable tagDiv plugins, delete them and reinstall the plugins from Newspaper > welcome section (you can install them one by one from Newspaper > plugin).

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.

How to Fix the Error Establishing a Database Connection in WordPress
-> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/
-> https://websitesetup.org/error-establishing-a-database-connection/
-> https://premium.wpmudev.org/blog/repairing-corrupted-broken-missing-files-databases-wordpress/

Hope this will help you!
Let me know the results!

Calin
tagDiv Staff

Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.

Let me know the results!

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hi,

Please check the following topics from here
-> https://www.lifewire.com/503-service-unavailable-explained-2622940
-> http://www.wpbeginner.com/wp-tutorials/how-to-fix-503-service-unavailable-error-in-wordpress/

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

In order to reduce the admin-ajax.php please check those articles -> https://www.hostinger.com/tutorials/how-to-fix-admin-ajax-file -> https://www.cloudways.com/blog/reduce-admin-ajax-php-related-server-load-wordpress/ -> https://medium.com/visualmodo/how-to-reduce-admin-ajax-server-load-in-wordpress-5ba49a5a3185

Hope this will help you!

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

First please make sure that you have all the resources for the Newspaper Theme as you can see here: https://tagdiv.com/newspaper-theme-requirements/ If you don’t please follow the steps to make all the resources at top.

Also please take a look at this page speed increaser tutorial: https://tagdiv.com/how-to-increase-page-loading-speed/

Thank you !

Calin
tagDiv Staff

Hi,

I suspect this problem comes from your hosting provider which might do not have enough memory and that’s why that error appears on the frontend when you try to import a demo. I suggest you consult your hosting provider and request to them to increase your system status parameters to be according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, if the problem persists, try to change the hosting provider to another one. You can send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel access so we can take a closer look at your setup configuration page.

Thank you for your understanding!

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

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